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Customer Reviews of Herb Chambers Kia of Burlington

5.0
Overall sales Rating
5 out of 5 stars(62)
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62 sales Reviews
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5 out of 5 starssales Rating

Awesome Experience

by HL on 04/09/2024

People here are super friendly and honest

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience as always!

by Dennis on 10/30/2023

Shopping at Herb Chambers Kia Burlington is a better experience every time. Great sales crew always looking out for the my best interest and the process seems to get significantly faster and easier each time. Stoked to take off with my now third new vehicle from here!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Service!

by Karen on 10/30/2023

Jim Parker is very helpful and knowledgeable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Ramon was excellent.

by Jim on 10/24/2023

Ramon, the sales representative, was outstanding. He was knowledgeable and polite. He even made a trip to our house, a 20-minute drive from the dealership, to assure that a car's features would work with our narrow garage. The business associate followed an obvious script to get us to buy warranty products we didn't want, and we had to say, "No" about five times. That was less pleasant. So be prepared for that. But Ramon was outstanding.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Completely Satisfied with Kia Burlington

by Zach on 09/26/2023

I spent tons of time going to various companies and dealers looking for a new car. The ONLY one that took me seriously from the start and kept me happy the entire way through the process was Kia of Burlington. Ramon and Julian are both the highest level of employees you can have and did everything in their power to make me a happy customer, from letting me test drive and come in multiple times, to getting an absolutely amazing deal on the car I wanted. There was practically no pressure to do anything I wasn't happy with. I got a great car that I'm very happy with and would highly recommend Kia to anyone looking for a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Staff polite, patient, and professional

by Charles on 05/17/2023

Purchasing a new car can be stressful. Was not our experience with this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great people to work with!

by Scott on 03/02/2023

This was my first time at this dealership and would highly recommend them! Jim was excellent with my experience. My car got totaled, but they helped me find the same exact car I had within a few days of that incident. They were very helpful through the entire process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional Experience

by Happy Customer on 02/21/2023

Recently purchased a 2012 Kia Optima from Herb Chambers Kia in Burlington Massachusetts. The entire experience was exceptional. All the people from reception to service to sales were outstanding which included Julian Aguirre General Sales Manager, Carlos Fonseca, Used Car Sales Manager, Vladimir Klimov Sales Consultant, Ashley Hammon Office Manger, Cathy Johnson Reception and Michael Montealegre Service. Five star quality across the board!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service!

by Viviana on 01/28/2022

Harry was amazing and extremely patient with us! This was my first time purchasing a car and he helped make this experience quick and easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Ed on 09/06/2021

Ramon made the buying experience really pleasant. Bought and drove off with a 2022 Soul in just a couple of hours. Have bought my last 3 cars from 3 different Herb Chambers dealerships, and had 3 great experiences.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2021 Kia Soul

by MaryGrace DiMartino on 04/05/2021

John listened and made sure I had the model, color and options I wanted.He even went down to Connecticut to retrieve the car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome

by Andrea on 03/06/2021

I had a great experience. Simple and easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful Service

by Lease of 2021 Sportage on 03/02/2021

My wife and I were very impressed by the quality service received from Herb Chambers Kia of Burlington. From sales to financing, Herb Chambers staff had it all covered—soup to nuts. We would like to personally acknowledge John Francis and Stu for their great, hassle free service throughout the process. As long time loyal customers of Kia automobiles, my wife and I were quite relieved by how seamless the whole experience turned out. Note: Although long time Kia owners and /or lessees, this was our first Kia purchase at Herb Chambers of Burlington. We were very appreciative of how John conducted himself throughout. He was very professional, courteous, prompt, efficient and extremely knowledgeable, especially with vehicle technology. Stu also provided us with very detailed and thorough explanation of lease financing options in a highly professional and courteous manner. He was very customer friendly. In closing, my wife and I concur that John and Stu provided exemplary service. And based on this experience, we unequivocally would say both employees appear to be valuable assets to this Kia dealership. Thanks to them both.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service and love our new Kia!

by LainyT on 02/02/2021

I have to say that we had such a great experience working with all the staff at Herb Chambers Kia in Burlington, MA. We worked with John Francis who was easy going, pleasant, helpful, knowledgeable and very professional and patient handling all our questions and requests. If you are in the market for a new vehicle definitely make a trip by Herb Chambers Kia in Burlington and ask for John Francis!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very Happy

by Dan on 01/02/2021

My experience at Herb Chambers Kia was great. Absolutely no pressure what so ever. Salesman Jim, Sales Manager Julian and business manager Stu couldn’t have been any better.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Great experience on 11/05/2020

Bought a K5 and Telluride with you and it was a pleasure doing business. Tom Spizuoco did a great job, helping us select the vehicles guiding us through the entire process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

ti

by Herb ChambersKia of Burlington on 10/14/2020

When you go to a dealership you dont want to be haunted in your leasing experience. This dealership does not. They make you make the decision on what you want and not them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Dealership

by Julie Tran on 10/11/2020

John and Stuart made the car leasing process a breeze! They’re super knowledgeable in their profession. Will definitely be back!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience.

by Erin on 07/29/2020

John Francis was absolutely wonderful. He was fair, honest and a great problem solver. We left with everything we needed in a new car. We would absolutely recommend this dealership. Thank you John!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Lease 2020 Sorento

by Steve on 07/18/2020

Pleasure able experience with Her Chambers Kia. We shopped New England and their prices beat the other dealerships by 20%. We are returning customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Herb Chambers Kia of Burlington

by Heather on 05/28/2020

Great buying experience at Herb Chambers Kia of Burlington. Very easy to make an apt during this time of COVID19 & experience was safe & comfortable. They even dropped my new Sorrento off to save me another trip to the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
About our dealership
Amenities
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area
After Hours Drop-Off