Herb Chambers Ford of Braintree
Customer Reviews of Herb Chambers Ford of Braintree
Review type:
I did a thing
Siempre son amables y proveen muy buen servicio.
by Bearriz on 08/01/2025Jack y su equipo siempre son amables y están dispuestos a ayudarme con todo lo que necesito para mi carro.Gracias por su reseña de cinco estrellas de Jack y su equipo! Gracias por elegir a Herb Chambers Ford of Braintree.
Confidence is Great
by Church lady on 07/30/2025It can be stressful bringing your car in for service. Time is precious but more so is confidence that your car will be serviced promptly and professionally. Dave Brownell and his team counseled me on the car’s needs and performed an… inspection while I waited. Keep up the great work.Thank you for sharing your excellent experience with Dave and the team! We appreciate your business and we hope to see you again at Herb Chambers Ford of Braintree. Safe travels!
I did a thing
by Tiffany on 07/16/2025I went in on a Friday at 5 pm looking to make a deal. Everyone from the sales person, used car manager, bdc manager, and finance were ready to make a deal as well. We had negotiated terms with in an hour and I was able to return Saturday… morning and drive my new to me car off the lot. My sales person continued to make me a priority and had me back in for my sticker as soon as my registration was in his hands. He did not pass this task off and completed the whole sales process himself. Excellent customer service at every point of the sales process.Tiffany, we are thrilled that our team went the extra mile to make your buying experience so seamless and positive! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your kind words!
Rock lobster
by Artie on 07/12/2025There service was outstanding jack in service was awesome how up front he was with pricing and how fast I got my car backArtie, thank you for sharing your gratitude for Jack's outstanding service. We hope to welcome you back to Herb Chambers Ford of Braintree down the road!
Fusions Are Fun
by Claire Marie on 06/20/2025Very polite and helpful service staff. Work was done efficiently, as promised. Very pleased with service.We're delighted to hear that our service team at Herb Chambers Ford of Braintree met your expectations! Thank you for the kind words and support.
Junior
by Junior on 06/12/2025It’s very professional and knowledgeableJunior, We truly appreciate your support—thank you! – Herb Chambers Ford of Braintree
Highly recommend
by Ford Escape on 06/06/2025Herb Chambers was able to fit my car in for a service appointment very quickly. Their associate Dianne was extremely helpful in addressing the problem, ensuring I had a loaner car, and following up with me throughout the process.We're delighted to hear that Dianne and our team at Herb Chambers Ford of Braintree provided you with prompt service and excellent support. Thank you for sharing your experience, we appreciate it! Safe travels in your Ford Escape!
MA inspection
by ELS on 06/03/2025Went in for a MA inspection, the bays were tied up but they were still able to accommodate me relatively fast. So wait time was very reasonable. Thank you.Thank you for sharing your experience with us at Herb Chambers Ford of Braintree! We're glad to hear that our team was able to accommodate you quickly despite the busy bays. We appreciate your patience and support!
Service excellence
by Mustang owner on 05/29/2025Great service prompt and easyYour support shines as bright as five stars! See you again soon! Thank you! - Herb Chambers Ford of Braintree
Excellent customer service!!
by Mo on 05/26/2025Always friendly, professional, very efficient. I trust them for maintenance on my Bronco.Thank you for trusting the Herb Chambers Ford of Braintree team with your Bronco's maintenance needs! We're grateful for your support and look forward to seeing you at your next visit!
Dianne was very attentive and accommodating.
by Lois on 05/20/2025Herb Chambers of Braintree has a comfortable waiting room area there is a vending machine as well has free coffee, tea, water and apples (that I saw), upstairs they have ice cream. Regular maintenance may only take an hour or so, a great… place to wait. If by chance you must leave your car, they pay for car rental, you pay a deposit to the rental company and an insurance fee if you desire to obtain….. they use Enterprise car rental.Lois, we're delighted to hear you enjoyed the amenities at Herb Chambers Ford of Braintree! It's great knowing our waiting area and rental options made your visit more comfortable. Thanks for sharing your experience with us!
Repair revuew
by Anonymous on 05/20/2025I thought Jack was good at communicatingWe appreciate your shoutout to Jack at Herb Chambers Ford of Braintree. Safe travels!
Great experience
by Na on 05/19/2025Great service experience. Seamless check in, addressed more than what I even asked for, checked in with updates and got me out as fast as possible. Dianne was a pleasure to work with!We're delighted to hear about your positive service experience at Herb Chambers Ford of Braintree! It's wonderful that Dianne and the team went above and beyond for you. Thank you for sharing this feedback, we look forward to serving you again in the future!
Car Maintenance
by Nancy Mazzini on 05/14/2025Christopher was very professional and cordial. He let me know all the pricing for any extra work that was needed on my car. I would highly recommend Herb Chambers in Braintree, MA and the staff. My car is up to date for all my summer… traveling.Nancy, we're delighted to hear that Christopher provided you with such professional service at Herb Chambers Ford of Braintree. Thanks for recommending us and safe travels on your summer adventures!
The ford review
by Charles Myers on 05/10/2025Good quality work and best customer service I ever experienced. I been a customer since 2020 very satisfied 😄Charles, we're delighted to hear that you've been satisfied with our service at Herb Chambers Ford of Braintree since 2020! Thank you for your continued support and kind words. 😊
Great service department
by John on 05/02/2025Jack Nguyen was great. Everyone at herb chambers of braintree were very nice. My first visit there and they made me feel very comfortable. A relaxed environment and very informative about the work they were doing on my f150. Thank you Jack… and Herb chambersJohn, we're delighted to hear that Jack and our team at Herb Chambers Ford of Braintree made your first visit a comfortable one. Thanks for sharing your experience with us! Safe travels!
Zero to Purchase in under 5 seconds
by Matt S 3 on 04/24/2025Well technically it was 19 hours from first test drive till completed paperwork, car explanation and driving away. Bobby Bronco was whom we were greeted by for a Bronco Heritage edition. The guy knows his stuff, was super friendly and… helped with everything. Even went so far as to pre set things in the car for my height and clean and scrape my transferred plates. Employee pricing made things even easier and got a reasonable amount for my trade. Everyone was super friendly from management to finance and of course sales. Absolutely was taken care of and felt valued as a customerMatt, we're delighted to hear that Bobby and the team at Herb Chambers Ford of Braintree made your experience smooth and enjoyable. It's great knowing you felt valued as a customer! Enjoy your new Bronco Heritage edition!
Keith Jafri is a rock star!
by Paul A on 04/11/2025My salesperson, Keith Jafri, was top-notch. From start to finish he was courteous, knowledgeable and just a great guy in general. He found me the perfect Ranger at a different Herb Chambers dealership, had it delivered the next day and… customized the next. I am totally satisfied!Paul, we're delighted to hear that Keith provided you with such excellent service at Herb Chambers Ford of Braintree. It's fantastic that he found the perfect Ranger for you and made the process seamless. Enjoy your new ride!
In and out in a flash
by Louise Doty on 04/10/2025I have bought cars from Herb Chambers since 2016. Service is excellent and employees are always helpful and friendly. They go out of their way to make sure your satisfied with their service.Louise, thank you for your continued trust in Herb Chambers Ford of Braintree! We're delighted to hear that our team consistently provides excellent service and support. We look forward to serving you again in the future!
John&PaulaV
by Vig52Trailwood on 02/24/2025Scott Lewis General Manager and Jessica in Finance are the best people to deal with when your buying a new or used vehicle. They go above and beyond to accommodate customers, and we always recommend them to friends and family.Thank you for recommending Scott and Jessica at Herb Chambers Ford of Braintree! We're delighted to hear they went above and beyond to make your experience exceptional. We appreciate your support!
She Took care of all of what was wrong with My Truck ✔️
by Big Blue on 01/17/2025updated 01/24/2025Well , I’ve Been there Before !, & Mixed Reviews , But this time they meet all My NeedsThank you for sharing your review! We hope to provide you with another positive experience next time. -Herb Chambers Ford of Braintree
Tiffany, we are thrilled that our team went the extra mile to make your buying experience so seamless and positive! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your kind words!
by Herb Chambers Ford of Braintree on 07/17/2025