Customer Reviews of Anderson Honda
Review type:
got my DREAM car!!
Perfection, truly
by BethAnn on 12/27/2022Complete care (and concern as your team helped me look for my lost wallet...), advice, and excellent customer service.Thank you for the five-star rating, BethAnn! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Morning at the Dealer.
by Z on 12/22/2022Car service done in a timely manner. Nice folks. Car washed. Convenient to my home.Z, we are glad to hear you enjoyed your recent visit to our service department. At Anderson Honda we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda Hunt Valley, MD
by MCB on 12/13/2022prompt, curteous, pleasant waiting area and I trust competent service on the van.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda
by Lakisha on 12/11/2022Nikki was a wonderful sales associate. She was very knowledgeable and answered all of my questions. I really appreciate the time she took to walk me through all of the features of the car and to help me find the perfect vehicle. Oh, and the… coffee!Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Buy your car here!
by Nina on 12/11/2022Everyone was supportive, helpful, and kind. They worked hard to get me into the perfect vehicle that I could afford but that I would love. All the staff worked together to make the experience painless and less stressful. There is a true… sense of family in this establishment. I felt that everyone had my best interests at heart and wanted to do what I needed not what the store needed. I wasn't just a sales number to them.Nina, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Anderson Honda. Please feel free to contact us if you have any questions on your new purchase. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Great experience
by Slyd on 12/03/2022Jerry our salesman was great. Reviewed all the features of the cat. Dealership had every thing ready when we came to pick up the car. Mike in finance explained all options without pressure to purchase any.I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Purchase
by Richard on 11/20/2022I liked the flexibility that Jim Middleton showed and worked extra hard on the deal because of my FL residence.Richard, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Anderson Honda. Please feel free to contact us if you have any questions on your new purchase. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Great Service
by Cammie on 11/18/2022When we arrived with my husband's car, we met Jerard, the Service Rep. He was helpful in getting both our cars serviced to work with our schedule. When I asked about linking my phone to the car, a problem that I had been dealing with, he… got John, your phone guru, who linked my phone in about five minutes.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Shop at Anderson Honda
by Victoria_D4 on 11/17/2022The best price we could find. Very nice salesperson.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Wonderful Experience at Anderson
by Keishauna on 11/13/2022The experience was very straightforward and seamless. I appreciate the upfront pricing and direct communication. Mike was very patient and helped me even when I made an adjustment to my purchase. I also appreciate the hardwork that Mike put… into the process. He explained everything to me and answered all questions whether it be via email or by telephone. Dustin in Finance was superb in working numbers that made sense and met my needs. Thank you very much.Thank you for writing this amazing review for our team! Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Anderson is the best dealer I've ever had. Service Dept. is wonderful
by Patricia on 11/14/2022Personnel were all kind and respectful. Service was completed in a timely manner, car was returned clean, and price was reasonable. Appreciated the all-point check of tires, etc.Thank you for your wonderful feedback, Patricia! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Survey
by Cynthia on 11/14/2022Larry!! Great service and waiting room.Thank you for this amazing review! I really appreciate your business. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Awesome! Wheel and Tire Coverage came in handy.
by Laura on 11/08/2022Worked with Chris and Dustin. Fantastic experience, fair pricing for trade-in with reasonable accomodation for recent service. Zero pressure, super friendly. Both were attentive to the type of driving, where indo it, and my needs. We have… a LOT of construction and deconstruction in my area, and I drive frequently near or through those site: they recommended the Wheel and Tire service plan- and within two days I was using it to patch a screw in one. It's around $25 in my area to have someone do a patch. The wheel and tire coverage presumably replaces with only Honda OEM tires, so keep that in mind if you plan to replace with specialty or different brand. They will probably still replace your tire if it's too damaged, but it will be with the OEM brand. The larger Alloy Wheels have the drawback of being WAY more prone to cracks and damage. I wish I could opt for the 17", but buying and replacing new wheels and tires, then selling the old is not something I have time for atm. I also don't know how that would effect resale/trade in, and the tire-wheel warranty.I appreciate you for letting others know about your experience, Laura! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson service
by Jeremy on 11/05/2022Jerard service tech is excellent and very helpful.Hi Jeremy, and thank you for this great review! We're happy to hear that Jerard took care of you! They are a great asset and we appreciate all that they do. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Top-knotch service department
by Susan on 10/31/2022Friendly service team. Great communication from them. Don't ever stop offering car washes during service.Thank you so much Susan for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Yet another pleasant car buying experience at Anderson
by GLA on 10/20/2022Eric, Sergey and Mike were all excellent at their respective jobs. Car buying often can be a nerve wracking experience but the three of them made it easy and pleasant. They also answered all of my questions clearly and helped me figure… out what I wanted. And as per, they all were pleasant and courteous, and there weren't any pressured interactions. Add in the always reliable check-up and repair shop, and these are the reasons the I have purchased my cars from --and had them serviced by -- Anderson for more than three decades.It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Anderson Honda, we value our customers and we look forward to seeing you on your next visit. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Outstanding Service and Customer Service
by RI on 10/19/2022My car Technician Mark Cavey was OUTSTANDING and answered all my questions about my Honda. I had a bad experience at another Honda dealer's service center so this was my first time at Anderson and I truly feel as though I now have a… service department that I can trust. The Shuttle Drive was so friendly and pleasant and safely drove my to my office and came and picked me up to bring me back to my car. I appreciate the staff and service at Anderson Honda and will continue to have my car serviced here.Thank you for writing about your visit with us! I am happy to hear that Mark was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Easy and Professional
by Jennifer on 10/13/2022This was an easy experience with such professionalism, will return for all work for our vehicle.Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda in Cockeysville, MD
by Elyse on 10/10/2022Courteous, clean facility, friendly employees.Hello Elyse! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Great service
by Robert on 10/10/2022Honest and quickThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
5 stars are not enough!
by Luke on 10/06/2022From Larry, the Customer Agent, who first talked to me, to Lee in Service to Ian who helped me the morning I arrived for my service appointment, to Joey who greeted me and later drove me home, I was treated as a valued friend, not just a… customer. I only regret 5 stars is the highest score I can give. I used to teach VA employees in the Mid-Atlantic Region customer service. Anderson Honda would be a case-study on how it should be accomplished. Thank you!Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
We're Going the Extra Mile with Anderson Advantage! Save in every way when you purchase a new Honda from Anderson. Receive 1 Year of scheduled maintenance at NO CHARGE, includes oil changes & tire rotations! Plus, you will have the option to extend your Advantage and lock in today's pricing for multiple years.
Includes:
*Lube, oil & filter service
*Tire Rotations
*Top off all fluids
*Multi-point inspection
*Battery inspection
*Complimentary car was
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Thank you so much, Sammi, for your kind words! We're thrilled to hear that Mike, Jason, and Dustin made your car buying experience at Anderson Honda so enjoyable. It's great to know you felt comfortable and well-informed throughout the process. We appreciate your positive feedback and hope to see you again soon! Enjoy your new vehicle! Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
by Anderson Honda on 05/28/2025