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Customer Reviews of Anderson Honda

5.0
Overall Rating
4.99 out of 5 stars(588)
Recommend: Yes (136) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Thee best experience at a dealership everrrrr!!!!

by T Payne on 05/23/2024

I was contacted shortly after making an online inquiry. I was set up with an appt to meet with Chris Baker. He was very nice and professional. He also was very knowledgeable. The process was easy and I didn't feel pressured to make any purchases. While awaiting the arrival of my vehicle, I was updated and Chris contacted me to see if I was interested in any other vehicles that were coming in. On the day my vehicle arrived, Chris called me within minutes and made arrangements for me to come in a nd complete my purchase. He went over all of the features in the vehicle for me and helped me set up Apple Car Play. I was so happy with my experience and would absolutely tell others about my experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

588 Reviews
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5 out of 5 starssales Rating

Thee best experience at a dealership everrrrr!!!!

by T Payne on 05/23/2024

I was contacted shortly after making an online inquiry. I was set up with an appt to meet with Chris Baker. He was very nice and professional. He also was very knowledgeable. The process was easy and I didn't feel pressured to make any purchases. While awaiting the arrival of my vehicle, I was updated and Chris contacted me to see if I was interested in any other vehicles that were coming in. On the day my vehicle arrived, Chris called me within minutes and made arrangements for me to come in a nd complete my purchase. He went over all of the features in the vehicle for me and helped me set up Apple Car Play. I was so happy with my experience and would absolutely tell others about my experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Dan on 05/21/2024

It was very laid back and non pressured. Our salesmen, James, knew the product and patiently explained everything to us. He was enthusiastic and helpful, immediately responding to inquiries and working with us on our schedule.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

We would like to recommend James Middleton.

by Kate on 04/21/2024

James Middleton is very professional and patient. We feel very comfortable and happy with his service and would like to refer him to our friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I Recommend Anderson Honda

by Mark_J on 04/03/2024

Primarilly, I communicated with Mike Fiore. Everything Mike said was exactly as he said it, not exagerated. That was very refreshing. Our initial internet experience was also good. The first car that caught my eye when I searched was from Anderson Honda and over the next couple of days, I kept going back to it. That ended up being the truck we purchased. Even our interaction with the finance person, Izzy Gayles, was very positive. Usually at that point, I feel a lot of pressure financially but Izzy's trustworthiness put me at ease and allowed me to make better financial decisions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

THE place for Honda Service

by Clark on 04/02/2024

Anderson team was ready for my visit. Check in was fast. Waiting room is well equipped for getting work done while I waited. Particularly electric outlet and good WiFi for my computer. Very important. Good coffee.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

New Tires

by C_R_G on 03/26/2024

Jerard always tells me what I need and what I do not need and I appreciate that.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Honda Accord

by Melvin on 03/15/2024

All associates are friendly and attentive to my needs. All work done with excellent care.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Anderson Honda Service

by Pat on 03/09/2024

was finished in the time I was told it would take. asked for an oil change and told not needed yet. employees were knowledgeable and friendly. it was raining and they brought my car inside for me to leave.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent

by Rhett on 02/22/2024

Knowledgable and helpful. Parts Dept was super helpful. Lee Ferguson was great. And Patriot Auto Glass did an amazing job. Anderson is out of way for convenient service, but I will be coming back nonetheless. It's that good. Thank you all.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Strongly Recommend Anderson Honda!

by Jeremy on 02/20/2024

I appreciated the regular communication and follow up as well as Anderson using its partners to address repairs outside their scope. Getting my car to and from those partners also made for a seamless and time-saving experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Anderson Honda

by Elyse on 02/19/2024

Good service, kind employees, clean waiting area and facility.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Highly Recommend!! Request Jim!!

by Jennifer on 02/15/2024

Jim and Jason were awesome! Jim was very knowledgeable and patient and made the entire sale and transfer seamless! I'd definitely return and request him!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great price on 2024 crv exl

by Dawn on 02/09/2024

Great price, friendly staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Anderson always excellent. Sales and Service

by Sinclair on 02/01/2024

Quick, efficient. Appointment process was simple. Larry, the service writer was approachable, professional and friendly. Vehicle was in good working order afterwards. And you have some of the best coffee in Baltimore dealerships!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Anderson ROCKS

by Dena on 01/31/2024

The place is SPOTLESS. The coffee/tea--FREE. HGTV-enjoyable. The service writers are the epitome of great customer service. Every action taken was clearly explained. Coupons were honored. Car was spotless at departure time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Anderson Honda Review

by Dennis on 01/26/2024

Sales rep (James) was helpful, informative, knowledgeable and pleasyto talk to. No hard sales approach.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

A Great Experience as Always

by Katherine on 01/22/2024

You were efficient but thorough. I came in for an oil change, which you also used as an opportunity to check the state of overall maintenance. I got a reasonable recommendation to pursue a tire rotation while there (not pushed on me but suggested before going through with the work). I received a nice clear report at the end which included a note about something you'd want to take a closer look at next time we come in. I also genuinely enjoy waiting at the dealership - free (good) coffee and a nice breakfast sandwich.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Superior service

by Katie on 01/12/2024

From the moment I stepped out of the car my service representative was kind, informative and helped me acquire a Honda rental vehicle. I received phone calls re: status of vehicle and when car would be ready for pick up. Jerard Sweetwine was a superior service advisor.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

HRV service review

by Mark on 12/29/2023

Totally upfront and very friendly!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Satisfied customer.

by Martin on 12/24/2023

Anderson Honda has always been up front with services that were needed to be done for my car. I have never been pressured to have any services done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Thank You, Anderson Honda!

by Anne on 12/22/2023

The service rep was outstanding, helpful and a great communicator. The work was completed on time and as promised. We’ve been taking our car to Anderson Honda service since we bought it from Anderson Honda in 2012, and wouldn’t think of going anywhere else. Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We're Going the Extra Mile with Anderson Advantage! Save in every way when you purchase a new Honda from Anderson. Receive 1 Year of scheduled maintenance at NO CHARGE, includes oil changes & tire rotations! Plus, you will have the option to extend your Advantage and lock in today's pricing for multiple years.

Includes:

*Lube, oil & filter service

*Tire Rotations

*Top off all fluids

*Multi-point inspection

*Battery inspection

*Complimentary car was

Amenities
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Express Service
Customer Lounge Area