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Anderson Honda


10139 York Rd, Cockeysville, MD 21030 (map)
Today 10:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (27) No (0)
Service Rating
Recommend:
Yes (29) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
5 stars are not enough!
Written by Luke on 10/06/2022

From Larry, the Customer Agent, who first talked to me, to Lee in Service to Ian who helped me the morning I arrived for my service appointment, to Joey who greeted me and later drove me home, I was treated as a valued friend, not just a customer. I only regret 5 stars is the highest score I can give. I used to teach VA employees in the Mid-Atlantic Region customer service. Anderson Honda would be a case-study on how it should be accomplished. Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Anderson Honda on 10/07/2022
Dealer Response
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
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