Customer Reviews of Mercedes-Benz of Hunt Valley
Review type:
Coming back here for my AMG
by Dj Skinner on 05/24/2025Came in to look at this used car and was met with Justin. He had reached out a couple days prior to schedule an appointment after expressing interest online. He even emailed me a short video of the car👌🏾. Drove perfectly, extremely low… mileage. The car was a great deal. The process was quick, 2-3 hours, experience was great! He was even cool enough to drive with me back home to grab something - in the car i would be buying. That was the real test drive 😎 definitely recommending Mercedes-Benz of Hunt Valley. Thanks Justin and Khaliq!Awesome salesman
by Ashlenyc on 06/03/2024My salesman Dwigrh was very patient and took the time to help me find the right car, he is super knowledgeable about cars I learned alot from him. Would definitely recommend this salesman and the dealershipHi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
So happy I went to Mercedes-Benz of Hunt Valley
by Lois Rutherford on 05/14/2024This was the easiest car dealership I have worked with and I have worked with a lot of them. It was a smooth transaction and the staff was very helpful. Ask for Mitchell Stainback he is the BEST salesperson and made my purchase a delight… and not a headache. Thanks again Mercedes-Benz of Hunt Valley I will be back.Hi Lois, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do!
Excellent Attention to Detail
by JTM on 05/08/2024This dealership provided incredible service. From the Sales Associate to the Finance Director to the Manager, each employee was candid, forthright and flexible. If an issue arose, it was immediately dealt with in a fair and reasonable… manner. I could not have asked for a better experience. Thank you!!!Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
My review
by Ed on 03/29/2024Excellent salesman, finance and sales manager all made my first Mercedes Benz purchase a pleasure. Helped me all the way and got me into the perfect car for meHi, we appreciate you taking the time to leave us a response, Ed! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Accuracy in prices quoted.
by Kellib1996 on 02/07/2024All pricing was correct without a lot of haggling and back and forth. The finance manager was able to get me the best rate possible and it was lower than my pre-qualification approval.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good dealership to deal with!
by Ed Hale on 11/15/2023Just bought my Mercedes and my experience was great. The sales staff and management were easy to talk to and they made the deal easy. The facility is very nice and they have a comfortable lounge area.Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Disappointed Senior
by Cathy65 on 10/03/2023Very Disappointed. My husband and I purchased a vehicle from AutoNation in Cockeysville MD. I was asked by the sales person to pickup the payoff check instead of having it mailed to the dealership. I explained our current vehicle was not… working and we had taken the rental car back. The sales person asked if I would be willing to take an uber or lyft to pickup the payoff check. He said that the dealership would reimburse me. The day we took possession of the vehicle they didn't give me the check. The sales person then told me they would mail the money to me. I was excited about picking up the car and said ok. Since then I have contacted their management and finance dept. more than 3 times and it has now been a month and they have not honor that agreement. We are senior's and we don't appreciate being lied to or having a dealership take money.Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (410) 306-7080 -- we hope to hear from you soon.
Mr.
by Tmt8439 on 07/22/2023The experience was second to none! The sales person was very knowledgeable about the product and was able to provide all the information needed about the vehicle. The finance team worked to make the payment comfortable and made the buying… experience easier. Thank you for the wonderful buying experience!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
My 430i Sales experience @ Mercedes Benz of Hunt Valley
by JerseyGuy on 07/03/2023My Sales Associate (Cash) was kind, and helpful as well as answered all my questions and or concerns about the purchase of my ‘20 430i Coupe BMW.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Feedback
by JaylaWa on 06/27/2023Very helpful & excellent customer services!Hi Jaylawa, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Bomb sales
by AnaïsSimone on 06/08/2023Cash was excellent, he gave me any information I needed plus more.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Buying new car
by Karen H on 03/18/2023Sales is friendly and helpful. It’s a nice experience to buy a car here.Hi Karen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
MB GLS450
by ABC7001 on 01/25/2023After our initial order came in wrong, they were able to find a replacement for a good price.Hi, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!
Online
by Big Nitty on 01/05/2023Micheal was very professional and knowledgeable about the vehicle I was interested in and he was on top of everything!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Warm reception; excellent service
by Manvinder Wahi on 09/27/2022They have a great sales team. Our sales person Elijiah was a thorough professional. He was super helpful and very friendly. Whatever he stated about the car over the phone is what we got at the dealership. He said there would be no up… charge over the phone and that’s how it was once we got there. There were no fake promises to just get your foot in the dealership. He was very genuine all through the process. I will definitely be buying more cars from them in the futureHi Manvinder, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mercedes Benz of Hunt Valley
by stevecombs on 07/24/2022Our experience was a but unusual, but I’m so glad to have used this Co. In the end. It took about 6 weeks to get the car because of an out of stock part that it needed before sale. No big deal. The problem was with the sales manager,… Rachel Cameron. For the life of me I can’t imagine how she is with this company. When trying to contact her for status updates, etc. she was slow to respond or not at all. She only sent emails. Not once did she call me. This was a gift for my wife and she had her heart set on this particular vehicle. After some time passed I received a call from the general manager, Nathan Hollis. Imagine my surprise,. Someone was paying attention . He answered my questions and went thru hoops to get everything resolved. When we went to finally see the car, Mr Holllis introduced us to Mr. KWAMI MCLEOD. KWAMI walked us thru the process and made sure everything was taken care of to our desire. I’ve owned several MB’s over the years and this wasn’t an expensive one, but Nate and Kwami both treated us with the utmost courtesy and professionalism. They are the true “STAR” that Mercedes is known for. My next car will be the EQS, and it definitely will come from this dealer.Hello, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Purchase 2022 Mercedes 300 GCL Suv 4 matic.
by Marshla on 07/09/2022First car salesman I liked. The man was kind helpful, respectful and helped me I evert way. Good young Man.Hi Marshla, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
I wish I could edit my spelling mistakes. Great place to purchase a car. I had the perfect car salesman. Nice, professional, respectful and around good person. I would purchase another vehicle from them. No, I am not a friend.
Sam and Rene are the best!
by Rosanna on 05/19/2022Had the most stellar experience with buying my new 2022GLS from start to finish. I started working with Sam Mwaura 6 months prior to the actual purchase. He reached out well in advance to guide me through the options and process. On the… actual day of purchase, the process went swimmingly and was speedier than expected. Rene in Finance was both professional and fair. Do not hesitate to use this dealership- and ask to work with Sam in Sales!Hi Rosanna, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hunt Valley! We can't wait to see you again, have a great day.
I just had the best experience ever in buying a new car!!
by Joyce Luckin on 05/04/2022I normally dread buying a new car and the whole experience of pushy annoying salespersons - until I came to Mercedes Benz of Hunt Valley and met Preston! He is the reason that I finally bought a new car. He was the most respectful sales… person I have ever dealt with and gave me outstanding care during the whole process. He was not pushy at all, always had a smile on his face, answered all my many questions, seemed to really know the car well, and was very patient showing how most of the features worked. Other cars salespersons should take some lessons from him! Keep it up Preston and thank you so much for excellent service!QUALITY SERVICE FROM AN AMAZING TEAM!
by Matthew Dervin on 02/18/2021updated 02/25/2021From my first phone call, to the last signature, the team at Mercedes of Hunt Valley was AMAZING. Everyone always made sure I was “ in the loop “ and took care of everything. My salesman Preston even gave me his personal phone number and… would answer texts off the clock to make sure I was up to date and satisfied. Anyone looking to be satisfied with their car buying experience should go to Mercedes of Hunt Valley.Matthew, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Mercedes-Benz GLE-Class
Mercedes-Benz GLS-Class
Mercedes-Benz C-Class
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Hunt Valley and we hope to be of service again in the future.
by Rose Schmidt on 05/27/2025