Mercedes-Benz of Hunt Valley

Very Disappointed. My husband and I purchased a vehicle from AutoNation in Cockeysville MD. I was asked by the sales person to pickup the payoff check instead of having it mailed to the dealership. I explained our current vehicle was not working and we had taken the rental car back. The sales person asked if I would be willing to take an uber or lyft to pickup the payoff check. He said that the dealership would reimburse me. The day we took possession of the vehicle they didn't give me the check. The sales person then told me they would mail the money to me. I was excited about picking up the car and said ok. Since then I have contacted their management and finance dept. more than 3 times and it has now been a month and they have not honor that agreement. We are senior's and we don't appreciate being lied to or having a dealership take money.