Customer Reviews of BMW of Catonsville
Review type:
Best BMW experience
Korey is Wonderful
by Kerrie on 05/10/2025I would highly recommend Korey Matthews for your sales needs. His genuine nature, attention to detail and honesty as a salesman is unmatched and refreshing. He makes the car buying experience very pleasant and enjoyable with his infectious… personality Even after the purchase of my vehicle I have been able to call Korey for assistance with understanding my vehicle. If it weren’t for the pushy and stereotypical manager that I had to see to finalize the purchase of my vehicle, I would have given 5 stars. I’m a customer of Korey’s for life and I know that Korey will make sure that I never have to deal with that manager ever again, if that manager is still there.To Mr. Minseok Oh
by Michael on 05/11/2025I had a fantastic experience working with Mr. Minseok Oh Mark and Anthony. Min is my agent whom im really greatful. He was attentive, thorough and professional throughout the entire buying process. He answered every question. With zero… pressure. Most of all they are all trustworthy and extremely knowledgeable about the cars they're selling. I would highly recommend then as well as the dealership. Thanks so much Min! 🙏 MichaelHi Michael, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Love my car and love love my saleswoman
by Edna Malloy on 05/09/2025Brittany Hill is just amazing. This is my 5th BMW and I’ve had 3 Lexus and I’m telling you I’ve never experienced any service like the one that I’ve received from Brittany. Her attention to detail is impeccable, down to her opening the… trunk of my new car while my hands were full and she was in the process of removing my tags from my old car. She just anticipates everyone’s next move and she stays two steps ahead. I’ve never seen anything like it. As someone who absolutely hates being in a car dealership, she was a delight to work with, very professional, personable, funny, attentive, just an absolute joy. She almost got me the absolute most value for my trade-in. I really didn’t think that I would be buying a car, I didn’t think the deal would come together the way I needed it to. I didn’t need to haggle or anything. BMW of Catonsville really got it right with Brittany.Hi Edna, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Great buying experience
by dmg on 05/09/2025BMW of Catonsville was very clear, professional, and helpful. Jae Lim in particular was fantastic - he was incredibly prompt, responsive and made the whole process very smooth and efficient. It was definitely worth the extra drive to work… with Jae and this dealership.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Best Car Buying Experience
by Ms Thomas on 05/10/2025Korey Mathews professionalism & kindness made what is normally a stressful experience an amazing experience! Would definitely recommend!Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Korey Matthews is the tripe A- Awesome, Amazing, and the Absolute Best
by Cynthia B on 05/06/2025Korey is a very personable person. He is very friendly and a God fearing man. You can ask Korey anything about any car and he can give you the answer right then and there. My husband and I have brought cars before from Korey and we sent all… our family members and friends to Korey. If they don’t have what we want, he will search until he find exactly what we want. We believe and feel that Korey is the best sales person at BMW who has your best interest at heart. He is truly a gift from God. Go in and ask for Korey Matthews. You won’t be disappointed.Hello Cynthia, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
A salesperson who cares
by Njohnson77 on 05/03/2025Korey is AMAZING! He’s an absolute gem! If you’re looking for a car salesman who is personable and has your best interest at heart, go see him! Top notch service!Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Amazing dealership and salesman
by H on 05/02/2025Jae Lim did an amazing job and went above and beyond to help us find the perfect car. Definitely recommend him as your Client Advisor!Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Jae did it again! He always give me a good deal.
by hyo ahn on 04/25/2025Jae was the best. I just bought a 2nd car from him. He always treat me as his family member. Thank you. Jae. Keep up the good work.Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great experience at the BMW of Catonsvile
by soon ho ahn on 04/25/2025Jae was my sales person who helped me through my new car purchase. He was the nicest sales person I ever dealt with. Thank you for your assistance.Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Amazing service! Worth the drive … Must ASK FOR JAE LIM!!!!
by Kenny G on 04/12/2025I actually drove from Philly to this dealership because of the great and amazing service from Jae Lim! He’s the most knowledgeable & works with you to make sure you are more than satisfied!!! Ha Lim is awesome & worth the drive to work… with!!!Hi Kenny, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Good Experience!
by Hamza on 04/08/2025I just purchased a car off Jae Lim at BMW Catonsville. The experience was very easy, and he made the process very smooth. Would recommend Jae to anyone interested in buying a car at BMW Catonsville.Hi Hamza, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Honestly, a great sales person, Benn Edwards
by Debra R on 04/07/2025Just got bought a BMW that I love--thanks to Benn Edwards at Catonsville BMW. My husband bought a car from him and I so appreciate his willingness to show me many different options and then making the buying experience so very easy and… pleasant. Definitely will go back to him in the future.Hi Debra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
very nice opportunity here
by Koji on 04/05/2025I have a great experience with Jae Lim here. He helped with my family to get a car, including a talk with an insurance person. Thanks Jae!!Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very satisfied from The BMW of Catonsville
by Satisfied customer on 04/05/2025I just purchased the VW from Jae. He was very honest and transparent- outstanding!!!! Thank you.Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Exceptional service
by Shawn on 04/01/2025This is my second time purchasing a vehicle from BMW Catonsville and it was a great experience. This is also my second time working with Jae. Excellent experience as always. Jae is very knowledgeable and will not steer you wrong. If you… want an honest, real, and genuine salesperson, work with Jae and you will not be disappointed.Hi Shawn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Seamless process as usual
by Kenny on 03/31/2025Repeat customer here. This is the second car I have purchased from Jae Lim and the process was even smoother than the last. I initially reached out via phone, asking about several cars that I was interested in and he was able to set me up… with the best car for my needs. As usual, Jae was very accomodating, professional, and transparent during the entire process. He always goes above and beyond, helping me to weigh the pros and cons, as well as providing further options that fit within the needs and desires I provide him. I would recommend his services to anyone looking for not only a great new car, but also for a seamless and painless experience.Hi Kenny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great Sales Experience
by David on 04/01/2025I have a great experience with Jae Lim. He did best to accommodate all our needs with great hospitality! You will never regret with him!Hi David, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Love my X6 M
by Lisa Ruffin on 03/31/2025Jae Lim was an exceptional salesman to work with. He went above and beyond to help get me in my X6 M. Although there were some hiccups that my bank caused, Jae was able to get me in the car as promised. His kind of professionalism makes… buying a car a breeze. Thank you for making it happen!Hi Lisa, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Amazing worker Jae!
by Treasure P on 03/24/2025updated 03/31/2025Jae was amazing and very helpful throughout the process of buying a new car! I recommend anyone coming here works with him!Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great experience from BMW of Catonsville
by Trinh on 03/28/2025Very helpful sale person Jae Lim. I will definitely recommend to others. It was efficient and smooth transaction.Hi, we're happy you found our staff so supportive during your experience here at BMW of Catonsville. Your recommendation means so much to us, and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hi Saira, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
by Roman Brooks on 09/27/2025