Skip to main content

Customer Reviews of BMW of Catonsville

Review type:

Overall rating

5.0
4.98 out of 5 stars

(243 reviews)


Customer recommendations:

Yes (243)|No (0)

Best BMW experience

5 out of 5 starsby Saira on 09/25/2025

Purchased car from the sales advisor Jae, had an amazing experience. He is very professional and helpful at the same time. I would like to continue working with him in future. Excellent customer service.
  • Hi Saira, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

    by Roman Brooks on 09/27/2025

Have feedback for this dealer?
243 reviews
Sort by:

  • Korey is Wonderful

    4 out of 5 starsby Kerrie on 05/10/2025

    I would highly recommend Korey Matthews for your sales needs. His genuine nature, attention to detail and honesty as a salesman is unmatched and refreshing. He makes the car buying experience very pleasant and enjoyable with his infectious personality Even after the purchase of my vehicle I have been able to call Korey for assistance with understanding my vehicle. If it weren’t for the pushy and stereotypical manager that I had to see to finalize the purchase of my vehicle, I would have given 5 stars. I’m a customer of Korey’s for life and I know that Korey will make sure that I never have to deal with that manager ever again, if that manager is still there.
  • To Mr. Minseok Oh

    5 out of 5 starsby Michael on 05/11/2025

    I had a fantastic experience working with Mr. Minseok Oh Mark and Anthony. Min is my agent whom im really greatful. He was attentive, thorough and professional throughout the entire buying process. He answered every question. With zero pressure. Most of all they are all trustworthy and extremely knowledgeable about the cars they're selling. I would highly recommend then as well as the dealership. Thanks so much Min! 🙏 Michael
    • Hi Michael, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 05/12/2025

  • Love my car and love love my saleswoman

    5 out of 5 starsby Edna Malloy on 05/09/2025

    Brittany Hill is just amazing. This is my 5th BMW and I’ve had 3 Lexus and I’m telling you I’ve never experienced any service like the one that I’ve received from Brittany. Her attention to detail is impeccable, down to her opening the trunk of my new car while my hands were full and she was in the process of removing my tags from my old car. She just anticipates everyone’s next move and she stays two steps ahead. I’ve never seen anything like it. As someone who absolutely hates being in a car dealership, she was a delight to work with, very professional, personable, funny, attentive, just an absolute joy. She almost got me the absolute most value for my trade-in. I really didn’t think that I would be buying a car, I didn’t think the deal would come together the way I needed it to. I didn’t need to haggle or anything. BMW of Catonsville really got it right with Brittany.
    • Hi Edna, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 05/12/2025

  • Great buying experience

    5 out of 5 starsby dmg on 05/09/2025

    BMW of Catonsville was very clear, professional, and helpful. Jae Lim in particular was fantastic - he was incredibly prompt, responsive and made the whole process very smooth and efficient. It was definitely worth the extra drive to work with Jae and this dealership.
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 05/12/2025

  • Best Car Buying Experience

    5 out of 5 starsby Ms Thomas on 05/10/2025

    Korey Mathews professionalism & kindness made what is normally a stressful experience an amazing experience! Would definitely recommend!
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 05/12/2025

  • Korey Matthews is the tripe A- Awesome, Amazing, and the Absolute Best

    5 out of 5 starsby Cynthia B on 05/06/2025

    Korey is a very personable person. He is very friendly and a God fearing man. You can ask Korey anything about any car and he can give you the answer right then and there. My husband and I have brought cars before from Korey and we sent all our family members and friends to Korey. If they don’t have what we want, he will search until he find exactly what we want. We believe and feel that Korey is the best sales person at BMW who has your best interest at heart. He is truly a gift from God. Go in and ask for Korey Matthews. You won’t be disappointed.
    • Hello Cynthia, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Phoenix Grant on 05/08/2025

  • A salesperson who cares

    5 out of 5 starsby Njohnson77 on 05/03/2025

    Korey is AMAZING! He’s an absolute gem! If you’re looking for a car salesman who is personable and has your best interest at heart, go see him! Top notch service!
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 05/06/2025

  • Amazing dealership and salesman

    5 out of 5 starsby H on 05/02/2025

    Jae Lim did an amazing job and went above and beyond to help us find the perfect car. Definitely recommend him as your Client Advisor!
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 05/06/2025

  • Jae did it again! He always give me a good deal.

    5 out of 5 starsby hyo ahn on 04/25/2025

    Jae was the best. I just bought a 2nd car from him. He always treat me as his family member. Thank you. Jae. Keep up the good work.
    • Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Roman Brooks on 04/29/2025

  • Great experience at the BMW of Catonsvile

    5 out of 5 starsby soon ho ahn on 04/25/2025

    Jae was my sales person who helped me through my new car purchase. He was the nicest sales person I ever dealt with. Thank you for your assistance.
    • Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Roman Brooks on 04/29/2025

  • Amazing service! Worth the drive … Must ASK FOR JAE LIM!!!!

    5 out of 5 starsby Kenny G on 04/12/2025

    I actually drove from Philly to this dealership because of the great and amazing service from Jae Lim! He’s the most knowledgeable & works with you to make sure you are more than satisfied!!! Ha Lim is awesome & worth the drive to work with!!!
    • Hi Kenny, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Paige Mason on 04/14/2025

  • Good Experience!

    5 out of 5 starsby Hamza on 04/08/2025

    I just purchased a car off Jae Lim at BMW Catonsville. The experience was very easy, and he made the process very smooth. Would recommend Jae to anyone interested in buying a car at BMW Catonsville.
    • Hi Hamza, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Stephanie Mavis on 04/09/2025

  • Honestly, a great sales person, Benn Edwards

    5 out of 5 starsby Debra R on 04/07/2025

    Just got bought a BMW that I love--thanks to Benn Edwards at Catonsville BMW. My husband bought a car from him and I so appreciate his willingness to show me many different options and then making the buying experience so very easy and pleasant. Definitely will go back to him in the future.
    • Hi Debra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 04/08/2025

  • very nice opportunity here

    5 out of 5 starsby Koji on 04/05/2025

    I have a great experience with Jae Lim here. He helped with my family to get a car, including a talk with an insurance person. Thanks Jae!!
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 04/08/2025

  • Very satisfied from The BMW of Catonsville

    5 out of 5 starsby Satisfied customer on 04/05/2025

    I just purchased the VW from Jae. He was very honest and transparent- outstanding!!!! Thank you.
    • Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 04/08/2025

  • Exceptional service

    5 out of 5 starsby Shawn on 04/01/2025

    This is my second time purchasing a vehicle from BMW Catonsville and it was a great experience. This is also my second time working with Jae. Excellent experience as always. Jae is very knowledgeable and will not steer you wrong. If you want an honest, real, and genuine salesperson, work with Jae and you will not be disappointed.
    • Hi Shawn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Theo Sanders on 04/03/2025

  • Seamless process as usual

    5 out of 5 starsby Kenny on 03/31/2025

    Repeat customer here. This is the second car I have purchased from Jae Lim and the process was even smoother than the last. I initially reached out via phone, asking about several cars that I was interested in and he was able to set me up with the best car for my needs. As usual, Jae was very accomodating, professional, and transparent during the entire process. He always goes above and beyond, helping me to weigh the pros and cons, as well as providing further options that fit within the needs and desires I provide him. I would recommend his services to anyone looking for not only a great new car, but also for a seamless and painless experience.
    • Hi Kenny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Stephanie Mavis on 04/02/2025

  • Great Sales Experience

    5 out of 5 starsby David on 04/01/2025

    I have a great experience with Jae Lim. He did best to accommodate all our needs with great hospitality! You will never regret with him!
    • Hi David, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Stephanie Mavis on 04/02/2025

  • Love my X6 M

    5 out of 5 starsby Lisa Ruffin on 03/31/2025

    Jae Lim was an exceptional salesman to work with. He went above and beyond to help get me in my X6 M. Although there were some hiccups that my bank caused, Jae was able to get me in the car as promised. His kind of professionalism makes buying a car a breeze. Thank you for making it happen!
    • Hi Lisa, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Stephanie Mavis on 04/02/2025

  • Amazing worker Jae!

    5 out of 5 starsby Treasure P on 03/24/2025
    updated 03/31/2025

    Jae was amazing and very helpful throughout the process of buying a new car! I recommend anyone coming here works with him!
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Chole Yates on 04/02/2025

  • Great experience from BMW of Catonsville

    5 out of 5 starsby Trinh on 03/28/2025

    Very helpful sale person Jae Lim. I will definitely recommend to others. It was efficient and smooth transaction.
    • Hi, we're happy you found our staff so supportive during your experience here at BMW of Catonsville. Your recommendation means so much to us, and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Nora Sutter on 03/31/2025

About our dealership

Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!