Awarded 2015, 2016, 2017, 2018

BMW of Catonsville

Awarded 2015, 2016, 2017, 2018
Today closed
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Sunday
closed
Monday
7:30 AM - 9:00 PM
Tuesday
7:30 AM - 9:00 PM
Wednesday
7:30 AM - 9:00 PM
Thursday
7:30 AM - 9:00 PM
Friday
7:30 AM - 9:00 PM
Saturday
8:00 AM - 6:00 PM

Customer Reviews of BMW of Catonsville

5.0
Overall Rating
(32)
Recommend: Yes (32) No (0)
Write a review: Sales | Service
sales Rating

First BMW experience

by KasSDAS on 03/06/2018

This is my 1st new car: and 1st BMW . I’m enjoying my new X1 . My sales lady was Ashley she was beyond a pleasure to work with . She Did a awesome job to make sure we fully understood the lease processs :and made sure me and my wife where comfortable and fully understood all the X1 has to offer. We are beyond excited the kids love it to. Thanks Ashley and sales team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

181 Reviews
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sales Rating

First BMW experience

by KasSDAS on 03/06/2018

This is my 1st new car: and 1st BMW . I’m enjoying my new X1 . My sales lady was Ashley she was beyond a pleasure to work with . She Did a awesome job to make sure we fully understood the lease processs :and made sure me and my wife where comfortable and fully understood all the X1 has to offer. We are beyond excited the kids love it to. Thanks Ashley and sales team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Awesome client advisor!

by Jshaw33 on 12/22/2017

This is the third time I’ve worked with Benn on a new BMW. He’s a great friendly face to work with - keeping the process simple and making sure I’m comfortable and happy with my purchase. Benn takes the time to listen to what I’m looking for in a new vehicle from features to financials and he’s 3 for 3 in finding me a perfect match for my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Pleasant Car Buying Experience

by SophiaSug17 on 09/18/2017

I'm usually wary of the car buying experience and going to dealerships, but working with Benn was pleasant. We unexpectedly thought to drop by BMW of Catonsville to take a look at the cars in inventory. Benn was very patient with my family and I, as we had a ton of questions and was willing to take us on multiple test drives to see how we felt about the car. It was nice to go a dealership and not feel pressured, and for the staff to be so helpful. We ended up buying the car, and left the dealership happy! I would definitely recommend working with Benn if looking into future BMW purchases.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Salesman Lonnie Overby

by harleymarie on 08/26/2017

I was interested in trading in my current BMW for a 2017. Lonnie Overby was very nice and honest about the various options. Even though it was raining on the day I stopped into the dealership, we went for a test drive. He explained the differences in my current model and the one I was thinking about purchases. I never once felt pressured to buy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

sales Rating

BMW X3 purchase

by Jim_W123 on 08/25/2017

We've been buying cars from Mile One BMW for many years and as always it was a great experience. Lonnie Overby was a huge help in working with us to pick the right car, with the right options at the right terms for us. Also, thanks to sales manager Manny Elbaltimy and GM Mike Maloney. I've been buying cars from Mike's dealerships for many years and his teams have never disappointed us. They always do what it takes to make us happy. Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New car sales

by Milly1941 on 07/19/2017

I could not be happier with my vehicle , Lonnie is the perfect salesman,so very professional and well informed. The dealership is very spacious and clean with a huge selection of vehicles. Highly recommended

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Buying Experience!!

by robertogalvan on 06/24/2017

Thanks again Garry!! I started off the day just looking to test drive a 328i (the one I wanted was sold). So I test drove one with somewhat high miles but Garry managed to find another one with less miles and in excellent condition! From the friendly staff who gave me excellent service to the great selection of cars, this was absolutely the best car buying experience ever! They even told me about a great diner (Double T) down the road where my wife and I enjoyed a nice dinner! I've been looking for the right car for a while and this experience sealed the deal. Thanks again to Garry, Jon and Larry Roberto

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Dylan Rausch is the Best!

by bmw1235 on 05/11/2017

Dylan Rausch is the best! This would be at least our 10th car purchased with his help. It's always a great experience and we are always treated like family. The buying process at BMW of Catonsville has always been a positive one. I Highly recommend Dylan and BMW of Catonsville!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

GREAT Service Department!

by Margery1 on 05/11/2017

I am a first time BMW owner and am very pleased with the BMW of Catonsville's Service Department! The department as a whole is very welcoming. Ricky and Mel are very professional and friendly! They set me up with a very friendly and intelligent person named Michael who went over all the features of my car! (Who new it could do so much!) Then they performed the service check up for my car in a very timely manner. I am a very proud owner of a BMW and feel very comfortable taking my car to BMW of Catonsvile because of their professional, friendly, and very knowledgeable staff!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My first BMW ...but it won't be my last!

by MattyGub on 04/04/2017

I worked with Lonnie Overby on the purchase of my first BWM. It was a CPO 2-series and from beginning to end, the experience was ideal. We moved fast but I never felt pressured, and I came away feeling well taken care of. Lonnie got me behind the wheel of numerous cars as I figured out what I wanted to take home. He answered my questions, and exhibited patience as I vacillated between diesels, 5-series, 3 series, and sports cars. Ultimately we came to an negotiated a price, and I left feeling good. At no point did I feel taken advantage of or bullied and walked out feeling like I got a good deal. I look forward to my next BMW coming from Lonnie and his team at BMW of Catonsville.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

THanks Lonnie

by nasseemar on 04/01/2017

Although I did not purchase my car from here Lonnie was wonderful and very professional! Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Excellent Customer Service

by motown1029 on 03/09/2017

I purchased a vehicle from BMW of Catonsville and Mr. Lonnie Overby was very knowledgeable about the features of the vehicle. He was very patient with me at times he repeated the process with me. He is a great asset to BMW of Catonsville. I would definitely do business with BMW of Catonsville again due to the exceptional customer service provided by Mr. Overby.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent Sales Rep

by Craig_H on 03/09/2017

Benn Edwards helped my wife and I find the car best suited for our needs. He is professional and courteous. I have already spoken to work colleagues and friends and have recommended going to BMW of Catonsville and make sure to speak with Benn for their sales associate. Thanks very much for your help getting us into the car we wanted. There are 2 others that helped immensely: Sam Choi as the Finance officer, And Michael the BMW genius. Thank you for you assistance and patience it was greatly appreciated.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent Service!

by ChantellP on 01/23/2017

Lonnie Overby has contacted me and has provided me information on the car I was interested through email. We took the car for a test drive and while driving around, Lonnie took the time to get to know me. This was my first car purchased, very long but Lonnie Overby and Larry Cash has made the process smoothly. They were both patient with me and my family. Thank you again and I highly recommend their service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Sales experience at BMW of Catonsville with Benn Edwards

by boughtfrombenn on 01/09/2017

I went to BMW of Catonsville set on purchasing a low mileage BMW 328i X Drive in less than 3 hours. I told Benn Edwards this and he worked with me and his Finance Manager to expedite the process. There were a few things that got us side tracked but Benn worked through them and found a car to my liking in the end. Sam in Finance was great as well as he worked with BMW Financial to get me the best deal. Great Service and follow up thus far.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Process made easy

by Thomas01 on 12/12/2016

Lonnie Overby knows the business. He is a dedicated sales professional with great customer service. I am now the proud owner of a 2017 x6 thanks to Lonnie and the experience had at BMW of Catonsville. I am appreciative of their efficient process and BMW Genius, Michael. I highly recommend the Team at BMW of Catonsville and sales professional, Lonnie Overby.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent experience

by FirewomanMom on 11/22/2016

We purchased a 428i x drive and it was a great experience. Benn Edwards was very personable and patient with us as we went over what we were looking for. We test drove a few different cars before deciding what we wanted. The entire process was excellent. Benn is very professional and highly knowledgeable. He made the experience perfect. My husband told me that we were not making a decision that day. Benn found the perfect car and gave us a fantastic deal and we left with a vehicle. We will definitely recommend Benn and will work with him again when we are ready for a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Five star experience

by Dions1bmw on 11/12/2016

Benn Edwards made my experience in buying my first BMW a pleasant one. He was very professional, well dressed, knowledgeable, and went beyond the call of duty to ensure that my needs were met! I'd do it all over again! Thanks Benn!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

What an excellent experience with BWMofCatonsville

by Yaswanth on 10/31/2016

We had a wonderful experience with BMW of Catonsville, everything went very smooth. Especially the salesman Dylan Rausch is extraordinary, he is very friendly and cooperative. The way he demonstrated the vehicle is very good. Dylan made follow-up calls even after the sales which is very important for improving business's credibility. The follow-up adds value to the service and gives you an opportunity to build a relationship that could lead to additional sales from the same consumer and referrals.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Dylan Rausch is the best!

by LISAMOORE on 10/31/2016

Very happy to give an excellent review to Dylan Rausch and Manny. Both walked me thru a very smooth car buying experience. Got exactly the car I wanted and then some! They handled my trade in with ease and gave me personal attention all the way thru. Probably the easiest process I have ever had with buying a new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2013 BMW X1 xDrive28iCPO

by lawrencell31 on 09/22/2016

<p dir="auto">Looking for cars online is both easy and exciting for me and my wife but getting all the assistance leading to purchasing one can be frustrating. Thanks to the awesome staff of BMW Catonsville, we are now proud and happy owners of a CPO 2013 BMW X1.</p> <p dir="auto">We were assisted by Mike Maloney(GM), Joe Rivera(Sales), Becky Hughes(BMW Genius), and Sam Choi(Accounting). They walked us through the buying process and made it easy for us to understand facts about the specific car we were interested in which benefited us being first time BMW car buyers and let us into their personal experience as well being BMW owners themselves .</p> <p dir="auto">You guys went above and beyond your responsibilities to help us get the car that we wanted and the service that we needed. And just like what we were told the moment we walked in to the dealership, we were not just in for a luxury car but, we were also in for the experience ... and that's how purchasing a car should be. </p> <p dir="auto">Thank you no end BMW Catonsville!!! We'll see you again.</p>

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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