Customer Reviews of BMW of Catonsville
Ask for Jae!
byon 06/03/2023
Great experience with Jae this morning! I woke up, found a car I was interested in, reached out to BMW of Catonsville and Jae promptly responded to my inquiry. Since walking into the dealership everything has been seamless. Working with Jae has been an absolute pleasure and I will definitely recommend him to my friends and family who are looking to purchase a new vehicle. Thanks for everything Jae!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ask for Jae!
byon 06/03/2023
Great experience with Jae this morning! I woke up, found a car I was interested in, reached out to BMW of Catonsville and Jae promptly responded to my inquiry. Since walking into the dealership everything has been seamless. Working with Jae has been an absolute pleasure and I will definitely recommend him to my friends and family who are looking to purchase a new vehicle. Thanks for everything Jae!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jae is the best!
byon 06/02/2023
Jae was absolutely the best! As a first time BMW client, Jae was very patient and didn’t mind explaining and sometimes re- explaining all of the details. His personality made the purchase experience a pleasure!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very smooth experience
byon 05/26/2023
I have interests in new 2024 X5, there's only a few on the lot and none of them has the exact options/color combination that I really like. My sales agent Jae Lim is very nice guy, he helped me to look around these cars on lot and explained the differences of options and also sat down & worked out the actual cost with/without trade-in etc. Finally, I picked the final options/colors that I want, and decided to pull the trigger, Jae helped me to secure an allocation in May, and now I have received my new X5!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience!
byon 05/23/2023
We had a great experience at BMW of Catonsville working with Jae and Mark. Both provided great service, were extremely knowledgeable and made the process seamless. We would definitely recommend them to anyone looking for a BMW!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Dealership
byon 05/22/2023
Very professional and honest. Highly recommend my salesperson Jay and his 5 star staff. Very happy and will be back for our next car purchase
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent service from Jae Lim at BMW of Catonsville
byon 04/30/2023
I received excellent service from Jae Lim my salesperson. He was able to locate the perfect car I was looking for. made the process of buying a vehicle very easy, and I'm happy with it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience with Jae Lim
byon 04/28/2023
Jae Lim was very knowledgeable and helpful. He was very easy going and was enjoyable to deal with. I had a great experience and look forward to the next time!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
My client advisor Jae is the best.
byon 04/25/2023
Jae Lim has been my go to client advisor since I first met him many years ago and he is the absolute BEST. He is friendly, easy to work with, and will go above and beyond to accommodate my needs and get me the car that I want. I continue to purchase BMWs. because of the support I get from him as his customer. 10 plus stars for Jae, and for his BMW of Catonsville management.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
BMW of Catonsville was it!
byon 04/22/2023
My client advisor/sales person Jae Lim was very patient, informative and spent much time with us as we test drove a variety of models. My experience at BMW of Catonsville was great and we got a great car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Customer Service
byon 04/22/2023
I am a difficult customer to deal with because I always have a ton of questions and encounter situations a lot of times are unusual or never happened before. Jay was patient and spent a ton of time ensuring my questions were correct. He even went above and beyond in my situation each step of the way even with some of the comical issues we encountered during my transaction. Hands down will go out of my way to buy from him in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Good buying experience
byon 04/22/2023
I worked with Jae at BMW Catonsville. I had lots of questions through out the process and he was really easy to get a hold of and full of knowledge. I was able to text him via cell phone and he answered within mins. He took time explaining all the options and when I received my car he took time to show me how to use everything. 100% would use him again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great car
byon 04/18/2023
Purchased second BMW and very happy with Mr. LIM's professionalism. Quick and smooth process. Out of dealership so fast with a car. Thank you Mr. LIM
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent Customer Service!
byon 04/08/2023
Jae was a great help in my car buying process. I showed interest in one of your vehicles and he patiently waited on me to make a decision whether to purchase the vehicle or not.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Pleasant experience buying car from Jae Lim
byon 04/06/2023
It was a wonderful experience. I purchased X3 for my wife who always wants a BMW. I finally got a chance to get her new BMW. And I met Jae Lim. He was very nice. He was very knowledgeable for the product and went over everything after I finished paperwork. Thank you so much for helping me getting a new BMW for my wife.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jae Lim was a great sales person.
byon 04/01/2023
Jae Lim my client Advisor was wonderful. I was looking for a car that fits my needs but I couldn’t find what I want. But Jae took his time to narrow down my needs and wants. It was great experience I had from Jae Lim and his management team. Anthony and Sam in finance. I love my new BMW!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best experience
byon 03/31/2023
We had a great experience at this dealership. Jae Lim was very helpful and friendly. This is second time I’m buying a car from this dealership and this is the best experience I’ve ever had. Thank you BMW of Catonsville Team. Will come back for another one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very Kind staffs, Jae Lim and Sam!
byon 03/31/2023
I finally received my dream car from Jae Lim at Catonsville BMW. It has been long 5 months since I ordered my first BMW X1. but Jae kept me informed about each every process of my BMW order. Sam did great job on my financing and protections on my BMW. Thank you guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great deal!
byon 03/31/2023
I got a great deal from Jae. He was a easy going and honest from the beginning to the end. And great work ethic. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great working with Jae!!
byon 03/30/2023
Easy purchase with excellent customer service!! Was in a bit of a time crunch and Jae was able to get things wrapped up quickly! They have quickly made me a loyal customer!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jae Lim Is the Man! Thank You for Everything!
byon 03/30/2023
I’ve been looking for an BMW M340i for a while and had a little luck finding the one I want, until Jae Lim came in and helped me on all the process. We looked at several cars and I finally got what I wanted. He was very patient during the process. Thank you again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jae was great!
byon 03/24/2023
Jae Lim is experienced, knowledgeable and friendly with BMW. He made the car buying experience very smooth and easy to work with. He was a pleasure to work with and answered all my questions and I felt I was getting the best deal for my car. Jae is the best person make car buying so comfortable, convenient and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
1 Comments