BMW of Catonsville
Customer Reviews of BMW of Catonsville
Review type:
Thank you for your service
The only dealership you need!
by K on 06/07/2025This dealership is great. The service department is easy to schedule an appointment with and can be trusted. The sales team, especially Brittany, work hard to ensure that all of their clients leave happy. Brittany goes above and beyond,… making the process of buying a car manageable. She is always available to answer questions, send additional photos, or discuss vehicle specifics. The finance department is easy to work with and upfront with pricing. Overall, this is a great dealership.Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Bmw
by Esther on 06/02/2025Bought a new car from Jae Lim. Excellent service from the beginning to end and genuinely such a nice person. Mark (finance guy) is superb as well. Definitely come to this location if you’re considering a bmw!Congratulations on your new vehicle, Esther! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
outstanding experience
by cdw on 05/31/2025Overall, dealership experience was one of the best I’ve ever had. Our salesperson Harold Blackwell was just outstanding.. we drove down from Pennsylvania to the dealership for the great price and the outstanding service.Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
The Best
by Eden on 05/29/2025So happy to be apart of the BMW family! Brittany was amazing and I could have had a better car buying experience.Hi Eden, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Third BMW Dealership of the Weekend was the Charm!
by GC on 05/28/2025Ask for Jae! He made it feel like you a friend shopping with you!Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Purchased a new to us vehicle from this dealership
by Adam on 05/27/2025Brittany provided excellent communication and made the car buying experience smooth and pain free. She answered all of our questions and did a great job assisting us through the car buying process. Would recommend this dealership to other… people!Hi Adam, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Finally landed a car
by Ben on 05/28/2025Jae was patient and helped us as we figured out exactly what we wanted. He was excellent at answering our questions and getting support when we needed more information. This was the most helpful location we found out of the three we tried.Hi Ben, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Jae
by Bryan on 05/23/2025Jae was excellent and knowledgeable. Was there to assist us every step of the way and answered all of our questions. Really easy and great to work with. Highly recommended.Hello Bryan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!
BMW newbie
by Jackie Lowery on 05/23/2025Jae was very helpful, professional and informative with the purchase of my BMW. I highly recommend him!Hello Jackie, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!
Great experience
by S on 05/19/2025Bought BMW X3 30 from Jae. Great overall experience. Easy to work with and helped make informed selection.Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Bavarian Motor Works
by Leroy on 05/20/2025Jae (Client Advisor) provided exceptional customer service for my wife and me during the re-purchase and re-financing of our 2020 BMW X5. His knowledge and expertise of BMW’s product made us feel confident and assured in continuing our… relationship with BMW. We are very happy with our decision and absolutely love our BMW X5.Hi Leroy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Bavarian Motor Works
by Dolores on 05/20/2025Jae client advisor was very knowledgeable courteous and prompt in assisting us with refinancing our 2020 BMW x5 His expertise and knowledge regarding the BWM product gave us a great sense of reassurance that we were making the best… decision on our purchase. We absolutely love our BMW x5. Kudos to Jae!!Hi Dolores, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Jae was the best guy.
by MrLee on 05/19/2025Jae is my sales person. He was awesome. He found me a vehicle that I have been looking for a year. He is the best guy for a BMW. If you looking for a car you can't find. Please reach out to him.Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Jae Salesaman was amazing
by Mcpherson on 05/12/2025updated 05/19/2025They are always stocked, great customer service & everyone is willing to get the best car & deal for you.Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great service!
by Marlene A Johns on 05/16/2025This is my first visit to the BMW of Catonsville. Jae Lim was my sales rep. He was a great!He was honest and very helpful. I’m very happy with his service. He got me what I need. Thank you.Hi Marlene, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
Bought New X5
by Debbie on 05/15/2025We went into BMW of Catonsville to test drive a few SUVs and were fortunate to be paired with Jae as our sales person. He was so personable, and knowledgeable. We appreciated his candor and bought our dream car! Thank you Jae and team… for such a fantastic experience. We are so excited to drive off the lot in our new BMW!Hello Debbie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Good buying experience
by Robert Grichuhin on 05/15/2025Jae was very helpful and showed us different models and options. We test drove two models. He worked with us to make the care affordable and still nice. He was also very patient with us.Hello Robert, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great experience
by Sne on 05/09/2025updated 05/14/2025Responsive and helpful service from Jae Lim.Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Korey is Wonderful
by Kerrie on 05/10/2025I would highly recommend Korey Matthews for your sales needs. His genuine nature, attention to detail and honesty as a salesman is unmatched and refreshing. He makes the car buying experience very pleasant and enjoyable with his infectious… personality Even after the purchase of my vehicle I have been able to call Korey for assistance with understanding my vehicle. If it weren’t for the pushy and stereotypical manager that I had to see to finalize the purchase of my vehicle, I would have given 5 stars. I’m a customer of Korey’s for life and I know that Korey will make sure that I never have to deal with that manager ever again, if that manager is still there.To Mr. Minseok Oh
by Michael on 05/11/2025I had a fantastic experience working with Mr. Minseok Oh Mark and Anthony. Min is my agent whom im really greatful. He was attentive, thorough and professional throughout the entire buying process. He answered every question. With zero… pressure. Most of all they are all trustworthy and extremely knowledgeable about the cars they're selling. I would highly recommend then as well as the dealership. Thanks so much Min! 🙏 MichaelHi Michael, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Love my car and love love my saleswoman
by Edna Malloy on 05/09/2025Brittany Hill is just amazing. This is my 5th BMW and I’ve had 3 Lexus and I’m telling you I’ve never experienced any service like the one that I’ve received from Brittany. Her attention to detail is impeccable, down to her opening the… trunk of my new car while my hands were full and she was in the process of removing my tags from my old car. She just anticipates everyone’s next move and she stays two steps ahead. I’ve never seen anything like it. As someone who absolutely hates being in a car dealership, she was a delight to work with, very professional, personable, funny, attentive, just an absolute joy. She almost got me the absolute most value for my trade-in. I really didn’t think that I would be buying a car, I didn’t think the deal would come together the way I needed it to. I didn’t need to haggle or anything. BMW of Catonsville really got it right with Brittany.Hi Edna, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.
by Kiara Dou on 07/24/2025