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Customer Reviews of BMW of Catonsville

Review type:

Overall rating

5.0
4.98 out of 5 stars

(243 reviews)


Customer recommendations:

Yes (243)|No (0)

Best BMW experience

5 out of 5 starsby Saira on 09/25/2025

Purchased car from the sales advisor Jae, had an amazing experience. He is very professional and helpful at the same time. I would like to continue working with him in future. Excellent customer service.
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243 reviews
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  • Best BMW experience

    5 out of 5 starsby Saira on 09/25/2025

    Purchased car from the sales advisor Jae, had an amazing experience. He is very professional and helpful at the same time. I would like to continue working with him in future. Excellent customer service.
  • Best sales advisor

    5 out of 5 starsby I M on 09/25/2025

    Amazing. Purchased from Jae Lim from BMW catonsville. i would come buy car again from him. Excellent customer service and honest.
  • Purchase of bmw x5

    5 out of 5 starsby Kayla Allen on 09/25/2025

    Jae helped me purchase a 2024 bmw. He was so nice and very very helpful when showing me the car I really wanted. This was my first time buying a car and he gave me the best experience I’ve had when looking for a new vehicle. I really recommend Jae
  • Purchase of BMW x5

    5 out of 5 starsby Nur Afmeged on 09/25/2025

    Jae was awesome. Hassle free purchase of 2024 BMW X5 from bmw of Catonsville thanks
  • BMW Catonsville Top Notch Experience

    5 out of 5 starsby Bobbie Kesecker on 09/24/2025

    Everything about my experience at BMW Catonsville was top notch. My salesperson, Brittany Hill, was absolutely amazing from the first moment I spoke to her on the phone. She is genuinely a kind person and is very knowledgeable about BMWs. I placed an order for my X5 and she kept me informed every step of the way. Overall, this was a very enjoyable car buying experience thanks to BMW Catonsville and Brittany.
    • Hi Bobbie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

      by Sydney Turner on 09/24/2025

  • Great experience

    5 out of 5 starsby Silvia on 09/15/2025

    It was an awesome experience Jae , sales representative, was part of this experience who made it even greater. Excellent service. He went above and beyond.
    • Hello Silvia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

      by Presley Palmer on 09/16/2025

  • Awesome Car Buying Experience

    5 out of 5 starsby Nicky S on 09/01/2025
    updated 09/08/2025

    I had a great experience working with Naz at BMW Catonsville. He was extremely helpful, knowledgeable, and thorough throughout the entire process. Naz took the time to answer all of my questions, explained everything clearly, and made sure I felt confident in my decision. He went above and beyond to ensure everything went smoothly, and I truly appreciated his professionalism and patience. If you’re looking for someone who genuinely cares and makes the car buying experience seamless, I highly recommend asking for Naz!
    • Hi Nicky, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Peter Joyson on 09/09/2025

  • Great deal and great experience

    5 out of 5 starsby James on 08/30/2025

    Dealing with Joe Feng was a breeze and was honest and straightforward. Great experience and was in and out in about 1.5 hours
    • Hi James, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

      by Paige Mason on 09/05/2025

  • Buy here

    5 out of 5 starsby Nick on 08/30/2025

    We had a great experience at this dealership and Jae Lim, our salesman ,was very helpful and a great person to work with.
    • Hi Nick, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

      by Paige Mason on 09/05/2025

  • Best experience buying a BMW!

    5 out of 5 starsby HDang on 09/03/2025

    Our purchase experience with BMW of Catonsville was fantastic. Benn Edwards was extremely professional and very pleasant to work with from start to finish. Benn gave us all the information we asked for and assisted us to close the deal on the car we liked. We also appreciated Jhonayra Vargas for her help to wrap up the deal. We definitely will consider BMW of Catonsville, and Benn Edwards, again for any future purchase.
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 09/05/2025

  • Highly Recommend this Location

    5 out of 5 starsby Nicole on 08/30/2025

    Quick and painless. Jae Lim was very knowledgeable about the vehicle and services BMW provides.
    • Hi Nicole, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Joseph Lee on 09/04/2025

  • Easy peasy

    5 out of 5 starsby GMH on 08/29/2025

    Sales rep Naz was most helpful, sought help when not certain and not pushy. 🌠🌠🌠🌠🌠
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Joseph Lee on 09/04/2025

  • Purchased new I4 from BMW Catonsville

    5 out of 5 starsby Bryant on 08/28/2025

    Everyone at BMW Catonsville was wonderful and made my car buying very easy and fun, especially my client advisor Jae Lim. I would recommend him and BMW of Catonsville to anyone!
    • Hello Bryant, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Sandy Karon on 08/30/2025

  • Another great experience from Jae at the BMW of Catonsville

    5 out of 5 starsby CKim on 08/25/2025

    This is already the third car I’ve bought from Jae. He is always cheerful and kind, which is why I always reach out to him whenever I’m looking for a car. I’m very happy with his service, and whenever my friends or family are interested in buying a car, I always tell them to go see Jae first. Keep up the great work!
    • Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. Safe travels!

      by Destiny Jarvis on 08/27/2025

  • Jae was The absolute BEST!!!!

    5 out of 5 starsby Scott on 08/25/2025

    My first experience was very successful. Thank you Jae for sharing your expertise and knowledge to all my questions. U rock !!!
    • Hi Scott, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

      by Destiny Jarvis on 08/27/2025

  • Jae is the best.

    5 out of 5 starsby Kelley on 08/24/2025

    We bought an X5 recently from BMW of Catonsville and it was a fantastic experience. Jae Lim was thoughtful with questions, thorough with details, and made the entire experience very easy. He was also very candid and straightforward. Jae never tries to oversell on us anything and made sure he put us in exactly what we wanted to test drive. Everyone we interacted with was friendly and helpful. Jae has also been in touch multiple times since regarding additional details to ensure a seamless service experience. He has truly gone above and beyond. Honestly, would be hard to imagine buying from anywhere or anyone else in the future.
    • Hi Kelley, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!

      by Rose Schmidt on 08/26/2025

  • Great experience from Jae.

    5 out of 5 starsby Jun kim on 08/19/2025

    I have bought my third car from Jae. He is kind and always welcome me warmly whenever I come in. Im very grateful. He always treats me so well that I feel completely comfortable coming to look at cars everytime. Thank you.
    • Hello Jun, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Andy James on 08/21/2025

  • Dream Car

    5 out of 5 starsby Ryan on 08/18/2025

    Jae was my client advisor and he gave me an outstanding deal and was a very professional guy. The manager Anthony helped me get a great deal as well. The finance guy Sam was awesome as well.
    • Hi Ryan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

      by Nia Sterling on 08/20/2025

  • Highly Recommend

    5 out of 5 starsby Roni on 08/17/2025

    Benn Edwards and Mark Sonn were professional, honest, patient, and very easy to work with. I never felt any pressure along the way and would absolutely recommend Benn, Mark, & Catonsville BMW again and again. Thank you both so much for making the whole process so seamless!
    • Hi Roni, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 08/19/2025

  • Purchased m340

    5 out of 5 starsby Nickname on 08/16/2025

    Jae was a great sales person! He was patient and helped steer me to the right choice. No pun intended.
    • Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 08/19/2025

  • Purchasing BMW iX

    5 out of 5 starsby Payam on 08/15/2025

    I just purchased a BMW iX xDrive50 from BMW of Catonsville and had an amazing experience with Jae Lim. He was professional, patient, and very knowledgeable, making sure I understood every detail about the car. Jae even let us test drive the car twice so we could feel completely confident in our decision. The entire process was smooth and stress-free thanks to him. If you’re looking for a great car-buying experience, I highly recommend asking for Jae!
    • Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

      by Paige Mason on 08/19/2025

About our dealership

Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!