Customer Reviews of Bohn Toyota
Review type:
Scam artists dealership
by JayBee7 on 06/07/2024This dealership continues to include fees not able to be explained by service representatives, they tried to charge me for 2 full new sets of tires once, then patched a tire instead of replacing it with a new tire as covered by warranty.Thank you for bringing this to my attention. I apologize for this misunderstanding you experienced during your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at mbonura@BohnZone.com. I look forward to speaking with you. Martin Bonura, General Manager
Great service
by Isabella on 05/16/2024Received notice that car issue needed to be checked. I had an appointment. They saw me right away and got an oil change while I was there. Service department employees are always super nice.We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Mr. Willie Moore Jr
by Williejr2009 on 05/07/2024Excellent service! Friendly personal, quiet waiting area, clean building.We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Work completed
by 92838383 on 04/23/2024My car was returned with a stain on my driver seat.Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for bringing this to my attention. I apologize for this inconvenience after servicing your vehicle with us. I would like an opportunity to fix this and to earn your business, please contact me at mbonura@BohnZone.com. I look forward to speaking with you. Martin Bonura, General Manager
Wasted trip
by Paula J on 04/02/2024Went last week to get problem assessed but no ticket was made so when I went to get it fixed my part wasn’t ordered. I made a blank trip and now have to wait to see when the part will come in.Paula, I appreciate you taking the time to inform me about your recent service experience concerning the part that was not ordered. I deeply regret any inconvenience you may have encountered and would like to make amends to regain your trust as a valued client. I would appreciate it If you would kindly reach out to me using the contact information provided. Thank you for your feedback, and I am looking forward to the opportunity to speak with you. Martin Bonura General Manager mbonura@BohnZone.com
Awesome service
by Antoine on 03/06/2024Take to time to explain everything and what it mean .. or what going on with ur vehicleWe are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Excellent friendly service
by Jayfish on 03/06/2024Again excellent timely friendlyWe are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great Service
by Honeyblonde on 02/17/2024My service advice Mr. Victor was very helpful and informative my technician was also helpful and explained everything to me.We're glad to hear that Mr. Victor, your service advisor, was very helpful and informative during your visit. It's also great that the technician was helpful and took the time to explain everything to you. Thank you for choosing us, and we look forward to serving you again in the future!
Oil Change
by Sbuister on 02/15/2024Scheduled oil change and was in and out within an hour. Very good customer service.We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Service Jan 29
by BrianButz on 01/30/2024updated 02/07/2024Things went fast and on time.We are thrilled to hear that you had a fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
J. Davis
by Little JD on 02/01/2024Service technicians are Always professional and courteous. The environment is pleasant and conducive for waiting on our vehicles.We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Service
by Ann Fryou on 01/29/2024All done in a quick timeWe are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Perfect service
by ZakeiaP on 01/06/2024Great service and honest and respectful team members!Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!
Jen in service gets you in and out FAST
by Vylet22 on 12/04/2023Every time my Maintenance light comes on, I make an appointment @ Bohn Toyota because I know they will take the best care of my Tacoma. Jen in service explains all recommended services in detail and gets you in and out fast!It's fantastic to hear that you have a reliable place like Bohn Toyota where you feel confident in getting the best care for your Tacoma! Having someone like Jen in the service department who explains the recommended services in detail and ensures a quick turnaround makes the maintenance process much smoother. Thank you for your business!
Vehicle Maintenance
by Tony Baker on 12/01/2023The staff is professional and very user friendly.We are thrilled to hear that you had a professional and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Mrs. Carter
by Elainee on 10/24/2023Bohn Toyota fixed my braking system on my 2007 FJ Cruiser, the mechanic did an awsome job. Highly recommend. Thank you very much.It's wonderful to hear that Bohn Toyota fixed the braking system on your 2007 FJ Cruiser and that the mechanic did an awesome job. Recommendations for our service are valuable for others looking for reliable repairs. Thank you for sharing your positive experience, and safe driving with your well-maintained vehicle!
Service on 2008 Chevy Tahoe
by Chevy Tahoe on 10/20/2023Outstanding customer service and true dedication to ensuring customer satisfaction. Work was impeccable and expeditiously completed..It's fantastic to hear that you received outstanding customer service and experienced true dedication to ensuring customer satisfaction. Impeccable work and an efficient service process further enhance the overall customer experience. We appreciate your business. We look forward to assisting you in the future.
Service Department
by Juanita on 10/13/2023Awesome service Department, check in was very quick! Excellent service on my vehicle and turnaround time within the hour. Extremely clean work areas were observed. So happy I chose this dealership to purchase my vehicle 😊We're delighted to hear about your positive experience with the service department! Quick check-in, excellent service on your vehicle, and a turnaround time within the hour are all indications of our commitment to customer satisfaction. The clean work areas and your happiness with choosing our dealership are greatly appreciated. Your satisfaction is our priority, and we're here to provide top-notch service and support. Thank you for choosing us!
Rear differential oil change
by Mark Davis on 09/22/2023Quick fast friendly service.Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!.
Honor your promises
by Happy Kamper on 09/19/2023I had a coupon for a free service from a dealership that had been sold before I needed to use it. I contacted the service manager at a competing dealership, owned by the same owner as the one who issued me the coupon. That service manager… honored the coupon from the dealership that had been sold. How cool is that?That's incredibly cool and accommodating! You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.
That's incredibly cool and accommodating! You just made us smile to see your review! Thank you so much! We appreciate your business and look forward to assisting you in the future.
Service @ Bohn Toyota
by P Jiles on 09/07/2023Representative at Toyota was as always very pleasant, professional and helpful. She explained in detail what services were needed/required for my vehicle to keep it working properly. Was also given a little discount; appreciate that😊We're happy you found our staff to be so supportive during your experience here at Bohn Toyota.
Visit Bohn Toyota, located at 3611 Lapalco Boulevard Harvey, Louisiana, for complete car specs or to take a test drive, you'll find we deliver car drivers in the New Orleans, Kenner and Metairie area an extensive product lineup, deft service and auto repair, and perhaps most importantly - a one of a kind mix of professionalism and approachability.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
by Laura Villalobos on 06/10/2024