Bohn Toyota
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Dealership Service Review
service Rating
Wasted trip
Written byon 04/02/2024
Went last week to get problem assessed but no ticket was made so when I went to get it fixed my part wasn’t ordered. I made a blank trip and now have to wait to see when the part will come in.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Kathryn Glenn on 04/08/2024
Dealer Response
Paula,
I appreciate you taking the time to inform me about your recent service experience concerning the part that was not ordered. I deeply regret any inconvenience you may have encountered and would like to make amends to regain your trust as a valued client. I would appreciate it If you would kindly reach out to me using the contact information provided. Thank you for your feedback, and I am looking forward to the opportunity to speak with you.
Martin Bonura
General Manager
mbonura@BohnZone.com
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