Bohn Toyota
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Dealership Service Review
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Scam artists dealership
Written byon 06/07/2024
This dealership continues to include fees not able to be explained by service representatives, they tried to charge me for 2 full new sets of tires once, then patched a tire instead of replacing it with a new tire as covered by warranty.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 06/10/2024
Dealer Response
Thank you for bringing this to my attention. I apologize for this misunderstanding you experienced during your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at mbonura@BohnZone.com. I look forward to speaking with you.
Martin Bonura, General Manager
ReportLaura Villalobos on 06/10/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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