Customer Reviews of Bohn Toyota
Review type:
New car
Rear differential oil change
by Mark Davis on 09/22/2023Quick fast friendly service.Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!.
Honor your promises
by Happy Kamper on 09/19/2023I had a coupon for a free service from a dealership that had been sold before I needed to use it. I contacted the service manager at a competing dealership, owned by the same owner as the one who issued me the coupon. That service manager… honored the coupon from the dealership that had been sold. How cool is that?That's incredibly cool and accommodating! You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.
That's incredibly cool and accommodating! You just made us smile to see your review! Thank you so much! We appreciate your business and look forward to assisting you in the future.
Service @ Bohn Toyota
by P Jiles on 09/07/2023Representative at Toyota was as always very pleasant, professional and helpful. She explained in detail what services were needed/required for my vehicle to keep it working properly. Was also given a little discount; appreciate that😊We're happy you found our staff to be so supportive during your experience here at Bohn Toyota.
Car service
by MawMawMaria on 08/12/2023As always, service was a job well done. I live on the Northshore and travel to the Southshore so they can service my car. Hands down, best job and prices for service. The people are great as well!Thank you for choosing Bohn Toyota! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again.
Owner
by Kenneth on 08/04/2023When my appointment was made I was told I would have a ride home However when I arrived I was told yall don’t give rides for oil changes The oil changes prior I was given a ride homeJohnny Tran
by Francisco on 07/14/2023Professional and friendly the entire process, even followed up through his vacation. Amazing serviceHi Francisco, we are very happy to have provided you with such a positive experience!
Great service
by Carwheel on 06/22/2023Short wait for oil and filter change. Also did vehicle inspection.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
New tires
by Tammy504 on 06/15/2023Service representative was very courteous and she kept me informed of job progress. I was offered coffee and water. Job was completed quickly.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Excellent Experience
by Emalee Entrekin on 02/03/2023I take my Highlander to Nina and she ensures that I am in and out in a very timely manner! Nina, Phil, and Martin, as well as the entire team at Bohn Toyota make owning a Toyota a great experience!We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Great Experience
by Emalee Entrekin on 02/03/2023When I went in to the Toyota, I was just looking. However, the professionalism and expertise was outstanding. I was exicted to go on the test drive after Ernest showed me all the upgrades from the car I was in to the Highlander! It was all… history after that! I was sold! The trade in process and buying process was seamlessWe are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Don’t use Bohn Toyota Westbank
by Susan on 11/27/2022Toyota does not support their customers . The Rav I bought has issue that dealership is trying to get out of fixing . I am so dissatisfied with Toyota I will never purchase another one.Thank you for bringing this to my attention. I apologize for what you have experienced with your vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me at mbonura@BohnZone.com. I look forward to speaking with you. Martin Bonura General Manager
Terrible, took 2 and 1/2 hr for the oil change? With an appoint
by Forgot his name on 11/16/2022Dislike, meshed up the engine’s cover. Unknown!Thank you for bringing this to my attention. I apologize that you had a negative experience. I would like an opportunity to address your concerns and to earn your business, please contact me at mbonura@BohnZone.com. I look forward to speaking with you. Martin Bonura General Manager
Beat you out of money.
by CHARLES 58 on 09/04/2022When this dealership is busy, They will take shortcuts. So if your car is not seriously needing service. You will not get service at all.Thank you for your feedback about your recent service because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Martin Bonura General Manager mbonura@BohnZone.com
My first TOYOTA !!
by Brian Cantrell on 08/31/2022Love this dealership, really nice people, very friendly and eager to help you with anything.Thank you for the review, Brian! We are very happy to hear that our team treated you well and was able to help you with your shopping experience.
Great service
by Jan on 08/27/2022Always great service. Unfortunately I decided to use the “shuttle” service when dropping off my car only to find when I got there that the service wasn’t available today. Thank goodness my son was close by and could come get me. They need… to have a back up service when the option is there when you book your service! Other than that everything was great!Thank you for bringing this to my attention. I apologize for what you encountered with our shuttle service. I would like an opportunity to fix this and to earn your business, please contact me at mbonura@BohnZone.com. I look forward to speaking with you. Martin Bonura General Manager
dont go
by moe on 08/23/2022if you are of a minority race, stay away, every representative here spoke with me in a extremly disrespectful fashion, i even went to the service manager trying to speak out my complaint. Didnt do anything and said he has nothing to do with… the other guys. Everyone tries to play victim when i comment back to their disgusting attitude towards me. If you didnt buy a Toyota, good call stay away, the service and parts department are nothing but a joke! Wish i never purchased this Tundra and stuck with Chevy!Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Martin Bonura General Manager mbonura@BohnZone.com
So far really happy
by samten1 on 04/17/2019So far very happy with the used car I bought at Bohn Toyota. Time will tell the rest..the trade in process was so much smoother, faster and more honest than my previous dealership Kia of Kenner who ended up totally scamming me...so as of… now I would totally recommend salesmen Bob Frost and Frank Catalano, they have been honest and straight forward. Also very helpful kids area in the waiting room, what a relief!We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Oil Change
by Acetteb on 03/21/2019I received great and quick service. Wait time was less than I assumed.We are so glad we could provide you with a speedy and quick service! Thank you!
Excellent customer service
by Ibfrankie on 03/17/2019I always have a good experience when I bring my car in for maintenance, this visit was a little more detailed and Nathanael went above and beyond the norm. Thank you!We are thrilled to hear we could provide you with a wonderful experience!
Service
by amb1213 on 03/14/2019My service person was Jennifer Temple. She was very very nice, and very very helpful. This was my best expierence with the service department since bringing my truck to Dohn Bohn Toyota.We are thrilled to hear Jennifer was able to provide you with a wonderful experience! Thank your kind words!
Excellent experience at Bohn Toyota
by HighlanderFan on 03/14/2019I had an excellent experience recently at Bohn Toyota. Rom start to finish, it was a smooth and easy process. My sales person, Mike Turner knew everything there was to know about the car that I bought. He was attentive and… responsive. Kevin OâBrien is the most amazing Finance Manager. He explains things in a way that is easy to understand, he is professional, courteous and very knowledgeable. This is the 5th auto my husband and I have purchased from Bohn Toyota. We are Toyota loyal and Bohn Brothers loyal. No way I would buy another brand of vehicle or another Toyota from any other dealership in the New Orleans area.Thank you for taking the time to leave us a great review! We're so glad Mike was able to provide you with a wonderful experience, while Kevin got you the best deal and service! We appreciate your kind words!
Visit Bohn Toyota, located at 3611 Lapalco Boulevard Harvey, Louisiana, for complete car specs or to take a test drive, you'll find we deliver car drivers in the New Orleans, Kenner and Metairie area an extensive product lineup, deft service and auto repair, and perhaps most importantly - a one of a kind mix of professionalism and approachability.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Congratulations on your new vehicle! We're thrilled to have delivered an easy smooth sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.
by Sara Thurston on 05/02/2024