Mercedes-Benz of Baton Rouge
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Customer Reviews of Mercedes-Benz of Baton Rouge
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18 sales reviews
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I LOVE IT!
by Tonya Faison on 05/06/2021My experience with Mercedes Benz of Baton Rouge was wonderful! Sales Rep Shawn Clofee was filled with knowledge. His guidance helped me to choose my new vehicle and feel nothing but excitement about it. The process was "sweatless!" The… sales team and service team are personable and accomodating. The waiting area is very comfortable, clean and filled with complimentary snacks and drinks. Mercedes Benz of Baton Rouge is an A plus dealership. I've never had a bad experience. Thank you MBoBR!Excellent sales staff
by Chadwick on 06/03/2020Lynn Whitty and her assistant Gabrielle were very informative. All the staff people are extremely courteous and friendly. I would definitely recommend them to anyone looking for SUV.The best experience at a dealership!
by Rondi Garner Booty on 05/15/2020The service that I experienced was fantastic! Everyone had a smile on their face and were super friendly. I felt at home while being there. Josh Hartt was my service advisor and he was so much fun! He made the whole car buying experience a… great one! He was very knowledgeable about the car and made the whole experience so easy. I would recommend Mercedes-Benz of Baton Rouge to anyone. I would also ask for Josh. He will make your vehicle buying experience an awesome one! Thank you Mercedes-Benz of Baton Rouge for my first Mercedes-Benz! I’m in love!Great experience
by Tom on 05/01/2020Had a great experience at MB of BR. Josh is a fantastic salesman. Very knowledgeable and friendly. I am glad I bought from them.Best Mercedes Dealer in the South, Bar none
by Mike on 04/17/2020If you want the best deal and the best service, contact Matt Hill at Mercedes Benz of Baton Rouge. He is the consummate professional and handles all their Internet Sales.Mercedes of Baton Rouge
by Satisfied Customer on 02/10/2020Please go see Lynn and Gabrielle at Mercedes Benz of Baton Rouge! They provide excellent customer service and are very knowledgeable. You will definitely be satisfied! Nothing but the best!MB of Baton Rouge
by Jeanie on 02/09/2020Purchasing a car at the Baton Rouge dealership was a perfect experience! Everyone from the top to the bottom are helpful and professional. Thank goodness, there are no pushy salesmen. Matt Hill, was the absolutely perfect sales… representative. He is professional, low key, witty, and extremely knowledgeable . He found the car I wanted. I knew what I was going to purchase when I walked in, but I had questions about options to ask. He went through all the add ons to make sure I didn’t miss a thing. What more can you say, but perfection!Great buying experience
by RL on 12/04/2019Aaron Heflin was professional and went out of his way to assist me.Five Stars Are Not Enough!
by Catherine333 on 07/31/2019I think you need a 6th star, as 5 simply are not enough to adequately rate my experience. Everyone I dealt with, from the greeter at the front door to the financial manager, was wonderful. But the best part of the whole experience was… working with my salesperson, Lynn Whitty. She was amazing! I’ll never buy a car from anyone else.MBofBR is a 5 Star Dealer
by Bnkrboy on 06/07/2019Best dealership Iâve dealt with in years! Hess Crockett, Mason Thomassie and DâArcy Hines are exceptional managers & staff members. Nothing is ever impossible nor difficult.Great Experience and Great Team
by ChanceMB2 on 09/20/2017When making a significant purchase, I want to know I am getting the most for my money. I previously leased a Mercedes-Benz from Kenn Posey, and he remembered all the features that were most important to me. He had several options available… for test drive, and he knew each vehicle inside and out. He easily explained the differences between each, regardless of how minor or significant. Once I made a decision, Kenn worked with the team to get the best deal possible. I met with Kyle Talbert, who reviewed additional features of interest to me and corresponding pricing. Once the price was set, I met with Travis Stead, who understands how tedious the financing process can be and did a great job making it as painless as possible. Josh Teekel, Sales Manager, took some time to visit with me and, rather than focusing only on the purchase, learn about my background, interests, and personality. He made sure my experience was a great one, but he showed that customer care goes beyond only the vehicle. I may not have purchased the most expensive car on the lot, but Kenn, and the rest of the team, sure treated me as though I did. I certainly feel I got a great luxury car and the most for my money. What a great experience!First time buyer at MBOB
by JustinLSU on 10/07/2015This was truly a great experience. Scott is the BEST!!!! never felt like I was buying a car. Top notch A+++ Customer for life !!Scott did it AGAIN!!
by impalla1 on 07/16/2015I have purchased over 50 vehicles in the past 30 years and by far Mercedes Benz of Baton Rouge out shines all other dealerships I have done business. Scott's cando attitude never stops till the job is done period!! Thank you Scott ToddI've Been Wowed!
by ajmcrae on 10/17/2013updated 07/03/2025This was my first experience with MBOBR and the service was outstanding. Tim W. made the experience feel as little like a sales transaction as I have ever experienced. One minute, I am hearing about things to do in the city and "dancing… chickens" and the next minute I am signing a contract! I was very impressed with Tim's knowledge and excitement about the vehicles. My wife and I look forward to returned visits to the dealership going forward.My Story
by lktradingllc1 on 03/05/2014updated 07/03/2025Gentlemen, My name is Shovan D. and I am a resident of Kenner, LA. In October of 2012, I bought a 2013 E350 sedan for my wife from MBofNew Orleans. I wish to give you an idea of my experience with your dealership recently : Last… Thursday, Februray 28th. on a whim, I decided to change my daughter's leased 4Runner from Toyota. It was 4 years old and I felt bad that she was using the car but had not complained. The lease was ending in March of 2015. I called up MBof New Orleans - Harry A. - from whom I had bought the E350. He called me after about 6 hours to tell me that he could not trade the 4Runner. In the meantime, I sought out the closest dealership - in Baton Rouge - and called Wes C. He answered my call and said he would call me back in 20 minutes !! That was a revelation ! He did call me back and we exchanged notes. Documents that he requested of me were sent to his mail / phone. The next day, Friday, I was conducting a funeral service for a dear friend so I could not speak to Wes. Late on Sunday March 2nd night, I sent a mail and text to Wes. To my surprise, he promptly responded. On Monday, 3rd., I drove up to your dealership with the love of of our lives - our one year old Maltese dog - and met Wes. He had my paper work ready. Then he introduced me to Hess and within an hour perhaps, formalities were complete. With 4 dog biscuits as a present, I was on my way back home. Both Hess and Wes ( note the rhyme ! ) urged me to come back for the first service. One of the best Indian restaurant in the South is a couple of miles from your dealership and I might take up the offer. Then amazingly, with overcast skies, bone chilling cold, rain and slurry, Wes drove nearly 60 miles on Mardi Gras day ( the very next day ), with his wife and daughter to deliver the car to my house so that I could surprise my daughter ! As an immigrant in this country, who came here nearly 30 years back, I have bought a few cars - but this experience was perhaps the best. As an aside, I am reproducing the mail I sent to MBofNew Orleans, HarryThank you very much for the great review, Mr. Shovan! At Mercedes-Benz of Baton Rouge, we strive to go above and beyond for our customers! We appreciate great feedback from great customers like yourself, thank you again!
BRETT is an awesome sales person!
by emhunter on 03/25/2013updated 07/03/2025I was in-between Mercedes and Lexus but fell in love with the Mercedes after the first drive! Brett was not pushy and listened to me. We came to an agreement on price with no drama, and the rest of the staff was very helpful. I highly… recommend Mercedes Benz of Baton Rouge!Thank you for the great review! We strive for excellence at MBOBR, and appreciate any and all feedback to better our dealership!
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by mikewdom on 01/08/2014updated 07/03/2025this is a testCompletely Smitten by Sales & Product
by Derbonne on 09/26/2013updated 07/03/2025If your looking for luxury, sophistication and technology all wrapped in itself, then look no further. I fell in love with the Mercedes line the first moment I laid my eyes on it. I was in-between Mercedes and BMW but once I took the wheel… of the Mercedes ML350 I was completely smitten! Simply beautiful... The sales staff was very professional and the dealership was extremely clean, even the service department was immaculate. It was an experience I will never forget. I am proud to be a Mercedes owner and look forward to many more years to come. I highly recommend Mercedes Benz of Baton Rouge!
Mercedes-Benz GLE-Class
Mercedes-Benz GLC-Class
Mercedes-Benz C-Class
Mercedes-Benz GLA-Class
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Thank you for the great review!
by mbobrrep on 10/22/2013