Quantrell Subaru
Customer Reviews of Quantrell Subaru
Review type:
Content Forester owner.
by Jessica_1 on 11/01/2018updated 11/08/2018Tim Harpe was very patient and knowledgeable. This was my 5th experience buying a vehicle and was by far the best. Bob explained all my financing options and was extremely helpful. Everyone I interacted with seem like genuinely good… people. I was in the dealership 5 times in the last month and every customer I spoke with remained pleased with their Subaru and the dealership's continued service. The manager had a strong presence on the floor and was very involved, professional, and friendly. This is my first Subaru, my only regret is I didn't buy one sooner.Excellent dealership experience! Love my new Subaru!
by Kayla on 09/05/2018updated 09/12/2018Mark Bowen, my sales consultant, was extremely effective in narrowing down the perfect car for me after we discussed what I was looking for. He was thorough in his explanation of all the features and benefits of the Subaru Crosstrek and the… general functions of the car so that my husband and I easily understood it. The entire purchasing process was relatively simple and short, unlike previous experiences I have had at other dealerships. I would definitely come back to Quantrell Subaru and work with Mark Bowen again when it’s time for my husband to get a new car.Kayla, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your Subaru Crosstrek. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Great experience, Quantrell Subaru
by Paula on 08/24/2018updated 08/29/2018Definitely a no haggle experience which I really appreciatedThank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
2018 Suburu Outback
by Prentiss on 08/23/2018updated 08/29/2018Our sales representative was knowledgeable about the vehicle & did not rush us into making a decision.Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
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by Charles on 08/23/2018updated 08/29/2018Very informative with little or no pressure toward the purchase.Thanks for the wonderful review of your visit to our dealership, Charles. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Quantrell_Subaru
by Fatima on 08/23/2018updated 08/28/2018Very nice, friendly and accomodating sales agent and manager. Special mention to Mr. Tim Harpe. Keep up the good work guys. Highly recommended.Thank you for the great experience!Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Tim and the rest of the team. Please let us know if we can do anything further to help. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Easy Car Buying
by Jacqueline on 08/22/2018updated 08/28/2018The Salespeople were genuinely interested in me and honest. They took pride in their work and they were not coercive, over all an easy car-buying experience.We love hearing about customers that have a terrific experience at Quantrell Subaru. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
2018 wrx !!!!
by Joshua on 08/22/2018updated 08/28/2018Very quick and easy people to work with.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
First brand new car!
by Judy on 08/21/2018updated 08/28/2018I bought my first brand new car, and it was a smooth and easy transaction. Winfrey Kirkpatrick was excellent with which to work, and she was fair and honest. Nice dealership; I just wish they weren't three hours away from me! :-)Judy, Winfrey is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Experience Matters
by KyTraveler on 08/12/2018updated 08/24/2018The ease of closing a lease deal. Simple paperwork that was buyer friendly and straightforward. Quantrell Subaru was a good choice for my lease experience.Thank you for this amazing review, KyTraveler! We really appreciate your business. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Excellent experience
by Laura on 08/19/2018salesman gave through tours of all the options and buttons on the carThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Purchase of Subaru
by Susan on 08/19/2018Professional, courteous, and knowledgeable staff.We appreciate the kind words, Susan. We look forward to seeing you again in the future! Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Quantrell Dealership - Excellent Service
by DanaDavidson on 08/11/2018Randy was very non-assuming, honest, and patient with us. He was not pushy at all and did his best to give us the best deal we could get.Thank you so much for your feedback, Dana. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Randy. Please let us know if we can ever help you in the future. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
My Subaru Experience
by Rebecca1112 on 04/28/2018Jim Grisso made the process of buying a car effortless. He is very knowledgeable about the vehicles and very accommodating. The finance coordinator was also very knowledge and explained everything to me in terms I had no difficulty… understanding. Buying a new car at Quantrell Subaru was a very positive experience. I will continue to use this dealership for my Outback maintenance.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Great service
by Hopiesan on 04/15/2018updated 04/23/2018I worked with Kristin. She helped me through email up until the final details. This helped me so much since I work 2 jobs and have little time. Then, when it was time to buy, she personally met me after hours to finish my trade. Such… amazing service. No one was ever pushy. Simply nice, calm, helpful, knowledgeable people!It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Great Experience
by Jekane84 on 04/15/2018updated 04/23/2018Not aggressive, did not call me 18 times unlike other dealerships. Did not misrepresent their prices. Professional. Provided detailed explanation of services.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
No Pressure at Quantrell
by Satisfied175 on 04/03/2018updated 04/16/2018Randy put no pressure on my purchase. He was very personable and accommodating. I would highly recommend purchasing a car from Quantrell.We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Subaru
by GaryBrock on 04/02/2018updated 04/16/2018Fast friendly service nice people to deal with. Knew exactly what I wanted and needed in a car. Found the color I wantedThank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Lease
by James614 on 04/04/2018updated 04/16/2018Kristen was very knowledgeable about the vehicles we looked at and was most helpful in putting it all together! It was a great experience!We cannot thank you enough for your wonderful review of Quantrell and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Nice doing business!
by EricEllis on 04/13/2018George was a huge help and was patient with me through the process. Enjoyed buying there. Really happy with my XC60. Fun to drive and has all the bells and whistles anyone would ever need.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Awesome experience
by lilstarhgs on 04/05/2018I liked that the dealership and especially Tim (who we worked with) was willing to work with us and our situation in order to make sure that we got a car. My fiance is a lawyer who just graduated last May and I am still in graduate school… about to go on internship and with the student status, they were able to work with us to make sure we got a great rate on our finances and were able to leave with a new car that day!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
Subaru Forester
Subaru Outback
Subaru Crosstrek
Jessica, thank you for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. Thank you again! Best, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
by quantrellsub on 11/28/2018