Bob Allen Nissan
Customer Reviews of Bob Allen Nissan
Review type:
5 stars
by Dale on 02/18/2025updated 02/25/2025Kind and helpful and explain things with understanding.Great place to do business
by Ronald on 02/03/2025Friendly and quick service.Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Satisfied customer
by Wendy on 01/17/2025updated 01/24/2025Quick service, friendly staffThank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Unknown squeaks and groans.
by Linda on 01/16/2025Honest an forth coming personnel. Could not locate the issue(s). Agreed to wait until they issues get worse.Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Service Department
by Betty on 12/12/2024updated 12/19/2024The wait for the oil change was not long at all and I was very pleased.Betty, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Service
by Bobby on 12/03/2024Do a good job and complete in timely manner.Bobby, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Top Notch Head Mechanic
by Carrie on 12/03/2024I can easily talk with the head mechanic and express any concerns or changes in the vehicle. Matt is brilliant at taking that information, no matter our vague, and pinpoint what the potential issue might be.Carrie, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Fast
by CH on 10/26/2024updated 11/04/2024Fast service for someone on the go.Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Nissan Service
by David on 10/25/2024Fast and friendly service.David, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Excellent
by Lennie on 10/17/2024Nice friendly serviceThank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Service
by Roxanna on 10/03/2024Courtesy and respectfulRoxanna, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Nissan Service Department
by Laura on 09/25/2024updated 10/02/2024Prompt friendly service.Laura, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
A great auto dealership!
by Ronald on 09/17/2024updated 09/24/2024Great service. Helpful employees!Rogue service at Bob Allen Nissan
by Joseph on 08/23/2024updated 09/03/2024As always, met with courtesy when I arrived for my appointment. Vehicle was serviced promptly. Nice waiting room facility.Reba G. Bishop
by Reba on 08/23/2024updated 09/03/2024Prompt friendly knowledgeable service.Daryl Hodge
by Daryl on 08/22/2024updated 08/29/2024I have Always been Treated with Great Service and They Keep Me Updated on the Work Being Done!!Excellent professional service!
by George on 08/12/2024Friendly and professional service!George, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Immediate repair of a failing tire
by Tony on 06/13/2024I recently suffered tire damage on my new Pathfinder and while in Danville, the dash alarms sounded on the loss of air. I drove to the service dept and they quickly admitted my car and determined there was sidewall damage. They put my… spare tire on and placed it on the rear axle. They ordered a new tire (Rock Creek edition). They called two days later with the new tire and admitted my car for service right away. They replaced the tire, put back the spare tire, and WASHED MY CAR!!!. I only paid a little over $20 with the Road Hazard coverage.Tony, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Nissan Service Team ALWAYS goes above and beyond!
by Carrie on 04/15/2024The Nissan Service Staff is AWESOME. Always top notch, helpful and friendly!Carrie, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Tire purchase and alignment.
by George on 02/12/2024Friendly and professional service as always!George, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
by Paul Scott on 03/10/2025