Bob Allen Nissan
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Dealership Service Review
service Rating
Top Notch Head Mechanic
Written byon 12/03/2024
I can easily talk with the head mechanic and express any concerns or changes in the vehicle. Matt is brilliant at taking that information, no matter our vague, and pinpoint what the potential issue might be.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Paul Scott on 12/04/2024
Dealer Response
Carrie,
Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly.
Sincerely,
Paul Scott
Owner Loyalty Manager
859-236-3217
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