Customer Reviews of Walser Auto Campus
Review type:
Acura of Wichita
by Maria Hincapie on 07/02/2023
Excellent experience. The costumer service is awesome Adrian Tarango and Brygen were so helpful with everything and Adrian translated everything to my mom in Spanish so she could understand. So happy I got my car there. Everyone was super… friendly and helpful!!
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Acura of Wichita
by Maria Hincapie on 07/02/2023Excellent experience. The costumer service is awesome Adrian Tarango and Brygen were so helpful with everything and Adrian translated everything to my mom in Spanish so she could understand. So happy I got my car there. Everyone was super… friendly and helpful!!Acura of Wichita
by Brian on 04/23/2022Greg and Jenna were amazing to work with! They made this car buying experience one of the best I have ever had. Enjoyed every minute at the dealership! I drove 2.5 hours from KC to buy my MDX hybrid. The phone communication throughout… the week couldn't have gone any better. When I arrived at the dealership all the work that you would normally wait on was completed and paperwork was ready to sign. The vehicle was detailed and had a full tank of gas. I will definitely be back!!Great experience!
by Stephanie Carlson on 04/22/2022I had an awesome experience with Greg Jones in Wichita! He kept me updated every step of the way and continues to follow up after my purchase!A gem in the buying car experience.
by Mary Johnson on 04/06/2022Salesman Greg Jones went over and above in selling us a new Acura. He made exceptional care to be transparent and patient with our questions. I would not purchase a car anywhere else.Is your car 30yrs old? You need a new ride my friend!
by Mark Yembrick on 04/04/2022It was awesome! My current vehicle had died a horrible engine death and Greg Jones came to the rescue. He sold me on a Toyota RAV4 and it was in really good shape (the car I mean). (But to be fair, Greg also looks like he works the weights… at the gym.) Greg was very instrumental in my decision to buy the RAV4. Answered all my questions, even the obscure ones: Is there a 2" receiver hitch available? What is the tongue weight? Where's the button for the gas cap? I will definitely look up Greg Jones when I trade up to my next car; probably an electric vehicle. I believe that I got a very reasonable deal on the RAV4 from Greg Jones at Walser Acura.MDX purchase!
by SD Gerdes on 03/06/2022We liked when we went into the Acura dealership everyone was very helpful and informative.“MINI” Mat
by Tom on 01/31/2022Bought our MINI SE from Mat at Walser of Wichita. He helped with our introduction to electric vehicles. Haven’t met anyone as enthusiastic about their product than Mat. He made our decision fun.Service was 5+
by Andrew Pinder on 01/28/2022James Johnson was fab, had our vehicle picked up from home, text sent soon as it arrived and a video + phone call to discuss work, all went great and our Vehicle arrived home 2hrs ahead of Schedule, its all about communication and James… Johnson was 1st Class, thanks!Drives like new again
by Cari on 01/28/2022My vehicle was shaking when I would drive on the highway. James Johnson and his team not only repaired my vehicle to like new running condition, but offered me a loaner vehicle and drove my car back to my home over an hour away. They even… found and took my vehicle to a local specialist to ensure my vehicle was properly repaired. Their professionalism and service is impeccable. James and everyone at Walser are a pleasure to work with.Green
by Sds on 01/28/2022Matt was the best! Very very knowledgeable and made the process very simple.James Johnson
by Phil on 01/28/2022James does an amazing job and always take care of all of my service needs!! He Rocks!!!Easy Peasy!!
by Shala on 01/26/2022James Johnson and the Walser Mercedes service staff is top tier! James communicated every step of the repair and I was provided a nice loaner car. Upon completion of the repair I received a personalized video entailing what was fixed and… how much life was left on brake pads and tires. Very informative and helpful! Thank you James and the Walser Mercedes Group! Shala HolmanGreat experience!
by Miranda Davidson on 01/24/2022Tori Slayton was my sales person and made the process so smooth. I never felt like I was pressured or taken advantage of, like other dealerships have made me feel. She asked what I was looking for, found the exact car to fit my criteria,… and handled the entire transaction seamlessly.Laid back sales
by Rachel on 01/23/2022Unlike other places, our experience here was laid back, no pressure. Matt was very knowledgeable and funny.Great Service at Mercedes Benz of Wichita
by CP on 01/18/2022James Johnson was my service rep at Mercedes Benz of Wichita. He was very helpful in the whole process. He kept me informed with what was wrong or needed to be done to my vehicle. A part took a few days to come in and James kept me up to… date on that as well. I was able to have a loaner vehicle for the duration of my service. Also, the total cost was $700 less than anticipated so that ALWAYS a plus! Great work everyone! My next service will definitely be back at the Mercedes Benz of Wichita!Moved back to Kansas and had an great experience
by Brian K on 01/16/2022I recently moved back to Kansas and had a great experience at Walser. My service advisor, Austin, and my technician, Damian, went above and beyond. Thank you so much!Service with a smile
by Beth on 01/15/2022James Johnson was great. Liked the friendly and speedy service and the ease of getting a loaner. Liked the updates throughout the day and the video sharing is my vehicle.Stranded in Wichita
by Deborah Cramer on 01/14/2022I was in Buhler, Kansas, visiting my 101 year old father. I drove my GLC Mercedes from Westlake, Texas. I discovered from a display in the car that my battery was almost dead, so had to have it towed to Wichita, (60 miles). When calling the… dealership I found that the first available appointment was Jan,19, over a week away. I needed to get back home, so drove with the tow truck driver and then went in to see James Johnson, the service advisor. I told him my story and he said, no problem, we are here to help, and I will have your car looked at while you wait. I was so relieved. Within an hour, they replaced the battery and I was on my way, with James taking my car through the car wash himself!! I loved the comfy lounge by the fireplace and could watch my car being serviced through the glass wall. (great feature). I am so glad I have a Mercedes, and am assured that I will get professional and caring service wherever I am. Thankyou to everyone at the Mercedes’ of Wichita dealership, especially James who gave me 10 star service.Walser BMW service 1/6/2022
by Shaygirl96 on 01/13/2022Austin @ BMW starts the service experience with a friendly smile and great customer service. The technician sent a video and explained everything he saw when my car was on the lift…Thank you Walser! Austin@BMW has provided excellent… customer service every time I have been in their facility.Customer Service at its best
by Nina on 01/11/2022James Johnson our service contact was great. He addressed me by name and was very personable and professional. He also answered all of my questions and concerns in a timely manner.2nd purchase
by Molly on 01/07/2022Just purchased my second BMW from Walser and couldn't be more pleased. Michelle was so knowledgeable, articulate and accommodating throughout the entire purchasing process. I was in and out in less than an hour and had such a positive… overall experience. What I'm most impressed with is the service didn't just end when I walked out the door with my new car, but anytime I've had questions after the sale Michelle has been there to patiently answer each and every one.
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Jeep Wrangler
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About our dealership
The moment you walk into a Walser dealership, there is one driving factor that defines us; giving customers the consummate, customer-focused experience when purchasing a vehicle. This is the same momentum that has driven us since this company was founded by Jack Walser, and continues to this day under the leadership of Andrew Walser.
What sets us apart
Protect your investment with our range of coverage options from Walser Autoguard.
Whether you're leasing or financing, Walser Autoguard can provide you with peace of mind so you can drive with confidence.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television