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Walser Auto Campus


10950 E 13th St N, Wichita, KS 67206 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
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Yes (1) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Stranded in Wichita
Written by Deborah Cramer on 01/14/2022

I was in Buhler, Kansas, visiting my 101 year old father. I drove my GLC Mercedes from Westlake, Texas. I discovered from a display in the car that my battery was almost dead, so had to have it towed to Wichita, (60 miles). When calling the dealership I found that the first available appointment was Jan,19, over a week away. I needed to get back home, so drove with the tow truck driver and then went in to see James Johnson, the service advisor. I told him my story and he said, no problem, we are here to help, and I will have your car looked at while you wait. I was so relieved. Within an hour, they replaced the battery and I was on my way, with James taking my car through the car wash himself!! I loved the comfy lounge by the fireplace and could watch my car being serviced through the glass wall. (great feature). I am so glad I have a Mercedes, and am assured that I will get professional and caring service wherever I am. Thankyou to everyone at the Mercedes’ of Wichita dealership, especially James who gave me 10 star service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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