Edwards Kia

Today 8:30 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 7:00 PM

Customer Reviews of Edwards Kia

4.5
Overall Rating
(13)
Recommend: Yes (11) No (2)
Write a review: Sales | Service
sales Rating

Teddy is great!

by Em on 05/09/2021

Was very responsive & helped us through the whole buying process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
41 Reviews
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sales Rating

Teddy is great!

by Em on 05/09/2021

Was very responsive & helped us through the whole buying process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

It does pay to cross the bridge!

by Ash on 03/15/2021

Working with Kelly was great! Very satisfied with our purchase with him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Very helpful

by Tyson on 03/08/2021

Easy car buying experience. They did all the negotiations with me before I came up. Once I was there, I signed paperwork and was out.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Purchase of a new Kia Rio S Hatchback

by Brian Stander on 12/03/2020

Just recently purchased a new Kia at Edwards. Tim Tolliver was very helpful throughout the process. I would recommend others to purchase from Edwards as a result.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent service

by Dug n on 11/06/2020

No hassle, in and out quickly. Very accommodating sales/product rep and overall an A+ experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding Buying Experience

by Monique Butts on 08/30/2020

I am very happy with the service I received from John and Doug. John met me the first day to answer all my questions and took me for a test drive. He followed up promptly to see if he could answer any more questions. I went back a few days later to show the hubbs and let him drive the Seltos. Since John was out of town, he kindly made arrangements for Doug to meet with us and finalize the deal. Doug was equally helpful and no pressure was given. They were extremely busy, but he made sure to check in with us while we waited. I am very satisfied and happy with my new Seltos!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great customer service.

by Edward Kia Council Bluffs on 03/10/2020

Brandon at Edwards Kia was great! Very patient and thoughtful in helping us make the right decision on our lease. We love our new Kia Sorento AWD!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Fast service

by Dean on 02/06/2020

Zach was very professional and courteous. Me

  • Recommend this dealer? Yes

1 Comments

sales Rating

Great Experience

by Jessica on 12/16/2019

We had a great experience at Kia as they went above and beyond to get us a fantastic deal. They were able to beat the prices and service of our previous dealer. Dave was our salesman and he made sure we were taken care of. I would highly recommend them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Sales review

by Debbie Radcliffe on 10/29/2019

At the time we were looking for a Kia Soul. We were originally promised a Kia Soul. Then was talked into getting a Kia Rio. We both like the Kia Rio for now. Sales people were friendly. There was miscommunications regarding the finance part of our deal which took longer than expected waiting time.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Proud Owner of a New Kia Sportage

by Linda Lyman on 10/22/2019

Would like to thank the Edwards team, especially Zach White, for their customer service. Buying a brand new car can be a little stressful, however everyone was polite, knowledgeable, and thorough.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great deal

by Erin on 09/29/2019

They didn't try to over sell us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Business Ethics

by ConcernedGrandson on 08/18/2019

I want all to know that the representation at this establishment is capricious at best (i.e., Kyle-manager and Dave Stahr- sales rep.). My 75-year-old grandmother put down a deposit for a lease agreement and zealously waited three months for her new Kia Telluride. Today, August 17, 2019, my grandmother was apprised of her NEW lease agreement. She was NOT broached of her new lease agreement for three months. In addition, there was NO e-mail, letter, or phone call. Is this a best practice? Edwards Kia, Council Bluffs, Iowa increased her monthly payments by $200 and there was no room for negotiating. My grandmother was given an ultimatum. In other words, she could capitulate or leave without the vehicle she was promised-as per her original contract. Is this a best practice? In summary, this particular dealership comprised one of Kia's foundational principles, "treat the needs of each individual customer with paramount concern." I hope this specific dealership is not indicative of the organization. Furthermore, this incident can be rectified if and only if the dealership honors my grandmother's original lease agreement.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Best car buying experience

by Micah_Ryan on 05/09/2019

Kyle and David went above and beyond to find us a great deal. They model what customer service is all about. I highly recommend both of these guys and Edwards KIA to anyone looking for a vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Long day, but worth it!

by SusieQ2019 on 03/13/2019

I went in for an oil change on my leased 2015 Kia Sportage and I left with a 2019 Kia Sportage. Kyle McKinney is the best car salesman I have ever had the pleasure buying a car from. I didn't feel dumb or pressured into into anything. He took me for a scenic test drive and made me feel important. They also have a great finance department. They also didn't make me feel pressured. They worked several scenerios until they found the best one that fit my budget. This is my 3rd car from Edwards auto group and I will be back when my lease is up and I will definitely recommend them to anyone looking to buy or lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Awesome Experience

by McGrath37 on 11/14/2018

I had an amazing experience leasing a new car. My sales guy Micheal Cain did a great job!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Ease of car buying

by KayRodgers on 07/25/2018

Edwsrds Kia makes purchasing a new car very easy, they have friendly sales people very fast financing. This is our second vehicle we have purchased from them. When and if we need another vehicle we will go to Edwards KIA.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Forte

by Dollysgizmo on 07/12/2018

We bought a 2018 forte last Saturday. We were rushing as my kids were here from out of town. I ended up agreeing to purchase things for the car I didn’t really want. They were nice and rewrote the contract Monday for us. This is the second vehicle we have purchased there

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Bought new car!!

by BrittGunn on 06/26/2018

About 1 month ago I sent in a inquiry to Edwards Nissan Kia. Within minutes, RJ Hadley sent me an email and made sure he followed up with me. I finally decided to meet with him, not knowing I was going to drive away with a brand new car that day. RJ was very patient with me and made sure he gave me all of my options to help me get into a new car that also fit my budget. I absolutely love my Kia Sportage and I’m very happy I chose Edwards Kia! Thank you RJ, and everyone else that made this a easy, fast, and exciting experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Love buying a car here

by Kristi76 on 01/08/2018

Aaron McKinney is awesome and your staff was upfront and honest with the deal. They made it easy and we love the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Yet another service call.

by jamesb344 on 10/02/2017

Every time I come, your people make me feel as though my car is the only one they are concerned with. I have never felt as though I was imposing on them. Friendly and knowledgeable, I would recommend KIA to anyone I know looking for a car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

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