Customer Reviews of Ray Skillman Auto Center Buick GMC
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11 service reviews
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by Preston on 05/23/2024Completed Everything asked of them, also in a timely manner.Warranty oil change
by Bruce R on 02/21/2023Brought my sierra denali to the service center for a warranty oil change and tire rotation. All went well and I was told it was the last warranty oil change. I was disappointed hearing that. I wonder why a vehicle warranty that is 7 years… and 100,000 miles doesn’t cover oil changes for the entire warranty.Bruce, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (317) 888-9500 to discuss your concerns, as your satisfaction is of utmost importance to us.
Warranty Work
by CDCAMEL6 on 02/15/2019Always top notch people and service.Oil change
by Lauren Cram on 01/04/2019updated 01/11/2019Great service department.Service department
by Mellayella on 09/08/2017updated 09/27/2017Always have a wonderful experience at the service center for oil changes and any other issues I may have with my vehicle pleasure working with all of the employees in this departmentGreat customer service
by kathyhetzler on 09/01/2017updated 09/18/2017Everyone is very friendly and willing to help out in any way possible. The service on the vehicle is always top notch. You will not be disappointed.Peggie meyer
by Pmcop2001 on 05/20/2017updated 05/31/2017It was great! That always treat you like family. I live in Louisville Ky and will drive 2 hr just to have my car serviced that's how much I trust the best service. I will buy my next can from you. Thanks for being the people and friend you… are 😘 Peggie Meyer!Ernie yeager
by Ernieyeager on 05/15/2017updated 05/31/2017John was very helpful. Advocated for us on a couple of issues. Makes you feel like he was wanting us to have the best deal. Thanks!Great work on my O2 sensor!
by Jdawg1911 on 04/05/2017updated 04/19/2017Got it done! My O2 sensor created an issue with my Verano! The technical support at Ray Skillman was awesome!Jdawg1911, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
3 month car service
by gleitzp on 02/25/2017updated 03/06/2017I called ahead for an appointment with Gloria. She met me as I brought in my car. Gloria filled out the paperwork and as I waited the mechanic performed the inspection , added the necessary fluids, and washed my car. After I paid for the… service, Gloria met me at my car and thanked me for coming.Thank you very much for sharing these comments. We'll be happy to let Gloria know that you had a great experience!
WASTE OF TIME AND MONEY
by jeff1980 on 02/26/2014updated 06/01/2025Based on the courtesy of the staff and the APPEARANCE that they were trying to help, I took my vehicle there several times. NOT ONE SINGLE TIME were they able to fix it on the first try. I had to return it to them every time. If you're… looking for a very polite staff backed up by completely incompetent technitions, this is the service department for you.
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About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish
Thank you for taking the time to let us know how we did. We hope you have a great day!
by Sue Tilly on 05/24/2024