Andy Mohr Buick GMC
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Customer Reviews of Andy Mohr Buick GMC
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Write a review: Service
11 service reviews
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Satisfied repeat customer
by JDB382! on 02/27/2025I was able to schedule an appointment with the service department very quickly and the lady I spoke to was so friendly when I called to say I was running behind schedule! She quickly said that's fine and we look forward to seeing you. Very… nice! Then once I pulled in the service bay, Jonathan quickly checked me in and service began! Jonathan is very knowledgeable and assisted me in making a decision on service options!Excellent Service
by WilllisK on 11/28/2024updated 12/04/2024Staff was extremely friendly and prompt. Service was complete in a timely manner.Thank you for your kind words! We're thrilled to hear that our staff at Andy Mohr Buick GMC provided you with friendly and prompt service. Timeliness is important to us, and we're glad we could meet your expectations. We look forward to seeing you again soon!
Great experience
by Indy Bob on 03/17/2024I would highly recommend this dealer for their upfront honesty, their commitment to customer satisfaction and Helpfulness after the sale.Indy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Andy Mohr Buick GMC!
Excellent service.
by jvess0420 on 10/05/2023Quality service and professional staff.Only if you have nothing to do
by Miranda55 on 08/09/2022The moment I drop my car off felt as if I was just a number paying for services. I was not communicated when my car was completed, my appointment was at 1:30pm I arrived late by 8 minutes, I had to send a text to check the status on my oil… change at 3pm to see if it was completed. I was not made aware of if the technicians was running behind upon drop off nor during my waiting period. It was not very pleasant for the cost of a $77 oil change. I could've took my car to ED Martin Buick dealership and had a better communication/experience for what this was worth.Great work great communication
by Mocks on 04/12/2022Thank you for working fast on our 2022 GMC Acadia that we only had for 9 days. Service manager was great at service and communication.service
by GG and GGpa on 07/08/2021Service completed as expected. Very nice clean atmosphere for waiting and it was a efficient well done visit to our dealer.Andy Mohr Service
by Gregbowman on 06/06/2021The Andy Moore service team once again did a great job on my vehicle. My experience from dropping my car off to the service advisor all the way throug picking it up was excellent as usual. There were no surprises and the work was done in… a very timely mannerExcellent Customer Service
by ChinaW on 10/24/2020Andy Mohr Buick is the only place I’ll take my car to for repairs. Angela is courteous and always provides excellent service!Insulted and disappointed
by EJ2018E on 03/14/2018Purchased vehicle there new and had continuous problems with engine, timing chain, steering, transmission, and burning oil. Most recent visit they advised that to address burning oil I could 1) rebuild engine, 2) replace engine, or 3) keep… adding oil until my "financial situation" was better and I could buy a new car. That was very rude and insulting; I had no discussion about my financial situation, other than I did not want to pay $8000 for a new engine. Submitted after-service review and the customer service rep could not understand my complaint or frustration, nor did she offer any consolation other than offering to make an appointment to see if the car was burning oil or not (I already know it is). She made no effort at customer recovery. I am insulted and disappointed.honest & competent
by irishman5 on 08/03/2012updated 07/14/2025I purchased a used Buick Enclave from another local dealer. The experience was awful. After 3 months I was having problems with the car and took it in to Andy Mohr. Both of the problems were the result of recalls the selling dealership… should have made us aware of. Andy Mohr fixed the problem at no charge - they're good people.
About our dealership
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our service department. It's great to know that our team, especially Jonathan, was able to assist you quickly and effectively. We appreciate your kind words and look forward to seeing you again at Andy Mohr Buick GMC!
by Andy Mohr Buick GMC on 02/27/2025