Customer Reviews of Gjovik Ford
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44 service reviews
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Service
by Gma1947 on 04/12/2023Had a broken handle fixed in 2 plus hoursNever a hiccup with Gjovik
by happy buyer on 04/06/2023From the time we walked in six years ago until April 3, 2023 we have always been addressed with dignity, respect and professional courtesy. Appointment making over the phone without a hitch is a standard practice. The next time I want to… by a Ford, I will only look at Gjovik.Oil service
by Víctorm on 03/07/2023Had my Equinox oil service the front desk was friendly and courteousFord dealer services Lincoln and treated as a Mercedes or Lexus
by Cdesjarden on 05/26/2017updated 06/06/2017Complete professionals. They outperform Cadillac and any GM product with service and very similFord dealer services Lincoln and treated as a Mercedes or Lexusar in quality to Mercedes and Acura.Great place to do business
by Blackheart7 on 12/28/2016updated 01/06/2017I have been having problems with the sound system in my truck and the people at Gjovik's were kind enough to listen to my problems and then explain the problem to me.Expedition Oil Change
by RickMenth on 12/25/2016updated 01/06/2017Staff was friendly & explained everything that was doneTrusted Service
by jansash on 09/21/2016updated 10/02/2016My service was performed in a timely manner and the mechanic pointed out other service recommendations that are needed in the future.good
by sosorrry on 08/23/2016updated 09/07/2016it is a good experience at the express lane, quick lane 99% of the time.good service
by princesspat on 04/20/2016updated 05/11/2016The service is always good. Work is done well and promptly. Car is washed before being returned.You can count on Gjovik
by sk88000 on 04/11/2016Always friendly service and really appreciate the car wash afterwards. When needed, I find the loaner program unbeatable when my car is tied up...makes it so much easier to know I have Ford wheels so I can get to work with no… interruptions. Thanks Service!great service.
by MASON422 on 04/11/2016Great and quick service. Always able to get in with an appointment quickly. They are very thorough.Cool Guys
by Jsimmons94 on 04/07/2016The building seemed old but and needs to be rebuilt. However Jordan and the service team was awesome.2012 F150 4x4
by 1bigtruck74 on 04/06/2016Staff (Jordan) very courteous,friendly,professional as always. I was very satisfied with service work performed.2 cars in 1 day
by PlanoLady on 04/06/2016My son and I were both there for oil changes that day. We were both served in a very short amount of time. A very short wait for me and my kid. The service was great too.Great Service
by PapaSteve7234 on 12/19/2015Excellent and fast very friendly and courteous highly recommendgreat service, friendly customer care and highly recommend to others
by fordfan4931 on 12/11/2015Employees are always happy to help. I would definitely recommend to others. I have no complaints and I am a happy, satisfied customer of yours!2011 Ford Pickup
by 2011ford8252 on 12/08/2015I have brought my truck to you before and it has always been fixed in a timely manner. The price you quote up front has always been on the mark. Thank you so much. I have been to other Ford Dealers and not had as good a service as yours.… Very satisfied. Thank You Jack DavisTop notch service
by snoboss99 on 12/03/2015After filling out the previous survey, an accounting of starter issues, I was contacted by the Gjovik service mgr to bring my truck back for further chks of the starter. They afforded a loaner car and by days end the next day, they had… resolved the starter issue by replacing the starter and flywheel. They also corrected the issue with a new key&fob. I must say Gjovik Ford is the first dealer service center that has gone the distance to treat their customer right. They kept me aprised of the steps taken and concluded the repairs in a very timely fashion. Thank You Gjovik Sercice for a job well doneGreat bang for the buck
by lariat97 on 11/14/2015I bought a 2014 f-150 XLT.I went in for second oil and filter change and tire rotation. The service was great and fast for a Saturday. They even ran it through the wash rack. Nice touch. See you in 7,000 miles or sooner. Thank you.Setting the bar high, and doing a great job jumping over it!
by sierra73 on 08/27/2015updated 10/27/2015Your service, sales, and parts staff have all been top notch, polite, and exceedingly helpful. Due to my proximity to another dealer, I took my 2015 Mustang in for an issue. They would have scored well on this quiz, were it not for my… comparison to Gjovik. You're setting the bar high, and doing a great job jumping over it! Thank you! Michael SmithFirst time dealing w/Jgovik Ford i.e. New customer
by Snoboss99 on 10/22/2015Purchased 2012 F150 Supercrew in 11/2014. It was missing one key w/ remote fob but I was told I would get a discount on a replacement. Got a standard key, no fob remote and paid full price for it. 2nd, the night I picked it up the starter… missed a tooth on the flywheel and just ground away till I shut it off. It did it two more times before the first service. I told Service what it was doing. When it was finished, no one really chked it, just gave me a # for 24 hr towing. I've worked on my own vehicles for yrs, probably a chipped gear tooth. The recent scheduled service was excellent.
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
Languages Spoken (2)
- English
- Spanish