Gjovik Ford
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Dealership Service Review
service Rating
First time dealing w/Jgovik Ford i.e. New customer
Written byon 10/22/2015
Purchased 2012 F150 Supercrew in 11/2014. It was missing one key w/ remote fob but I was told I would get a discount on a replacement. Got a standard key, no fob remote and paid full price for it. 2nd, the night I picked it up the starter missed a tooth on the flywheel and just ground away till I shut it off. It did it two more times before the first service. I told Service what it was doing. When it was finished, no one really chked it, just gave me a # for 24 hr towing. I've worked on my own vehicles for yrs, probably a chipped gear tooth. The recent scheduled service was excellent.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable