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Rod Baker Ford Sales


13921 S Rte 59, Plainfield, IL 60586 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (12) No (0)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Personable, Customer-centered, and Thorough
Written by ZephyrGal on 04/14/2014
updated 06/28/2025

I recently brought my vehicle from a private owner who serviced the car at Rod Baker Ford. I continued to do so also. Taking my vehicle in for service is no longer something I dread doing. The entire service department is wonderful to work with, especially Marcus L., who I consider to be my personal go-to technician. Not only did he alert me to the fact that I needed brand new tires, but he did the price comparison leg work that I requested and managed to find me an excellent brand of tires at a price I could afford. They continue to keep my Lincoln Zephyr humming along just fine. Kudos to you hard-working folks for your professionalism, work ethic, and customer-centered focus.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

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