Customer Reviews of Joe Rizza Acura
Review type:
New RDX
by Michael on 03/07/2019I have been an Acura customer for 17 years and have been with the same dealership, Acura in Orland Park.IL for my last 3 cars. Tom our salesman was very knowledgeable and courteous. He did a follow up call the next day and was very helpful.… Their service department is also great.Great staff to work with
by Neil on 03/07/2019Easy going staff. Very patient and just looking to help the customer make an informed decision.Neil, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Rawan Altaher - raltaher@rizzacars.com
A+ experience
by Peter on 02/28/2019Gerard and Pat both made my car buying experience a pleasant one. I was not put under any pressure, and I appreciated that. My overall experience with Rizza Acura has been very positive and will recommend your dealership to my family and… friends.We really appreciate your feedback, Peter. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you wonât hesitate to reach out to us. Sincerely, Rawan Altaher - raltaher@rizzacars.com
great Place
by Christine on 02/19/2019updated 02/27/2019Denise is amazing, she always takes time and no pressureThank you for the excellent review! It is great to know that Denise was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rawan Altaher - raltaher@rizzacars.com
He did review everything he had to!
by Spiro on 02/22/2019My salesman was very detailed with my questions!Spiro, we're delighted to hear of your experience at our dealership. Should there be anything else you need, please donât hesitate to let us know. Sincerely, Rawan Altaher - raltaher@rizzacars.com
2019 MDX
by Jeffery on 02/20/2019Bob and Pat were very professional, there was no hard sell or pressure. We have leased 3 Acura’s in the past from Rizza Acura and have been pleased every timeThank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Rawan Altaher - raltaher@rizzacars.com
Best Acura dealership in Chicago area
by Charles on 02/13/2019Friendly and knowledgeable salesperson!Thank you for your business and this review, Charles. Our goal is to provide friendly and knowledgeable service, and we are glad you received this. It was great doing business with you. We hope to see you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com
The Way Buying A New Car Should Be
by M_Philbin on 02/07/2019I enjoyed the initial email and telephone conversations with Alyssa. She was very easy to work with leading up to my arrival at the dealership. Being picked up at my office so I wouldn't have 2 cars to try to drive home was also very much… appreciated. My product specialist was knowledgeable and also very easy to work with. Finally, the experience of completing the sale and signing all of my paperwork was painless and efficient.Thank you so much for this excellent feedback. We are glad to hear that Alyssa was very easy to work with. Our goal is to make the car buying experience painless and efficient, and we are happy that this was the case for you. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Rawan Altaher - raltaher@rizzacars.com
MJC Review
by Michael on 01/28/2019Personal attention. Ease of getting deal completed in timely mannerMichael, thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com
great experience
by Gregory on 01/24/2019very professional and not high pressureGregory, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free experience. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com
Easy Peasy
by Ronald on 01/19/2019Experience was quick and not overwhelmingly difficult to get things accomplished.Ronald, thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura. We look forward to working with you again in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com
I am very satisfied with Joe Rizza Acura and their team!
by Adrianna on 01/12/2019updated 01/18/2019Everything. Customer service was great. All my questions were answered. I am very happy and satisfied with Acura.Great experience
by Phillip on 01/17/2019No pressure Helpful staffPhillip, thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and efficient experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rawan Altaher - raltaher@rizzacars.com
Acura
by Jayana on 01/09/2019updated 01/16/2019Car buying for quick. Steve and Chris were very straight and honest about prices.Jayana, we appreciate the kind words. I will pass your feedback along to Steve and Chris. Take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com
Great Experience!
by Mary on 01/13/2019Everyone was very helpful and friendly. Center was very clean. I was able to observe the sales floor as well as the service center. Staff as well as customers appeared relaxed, pleasant and handling 'business'Mary, thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Rawan Altaher - raltaher@rizzacars.com
Car
by James on 01/12/2019Knowledgeable and friendly salesperson.James, we appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com
Best Car Buying Experience Ever
by Janet on 01/04/2019updated 01/11/2019We were very satisfied with our visit and ultimate purchase at Joe Rizza Acura. Tom was very knowledgeable, helpful and easy to work with. A special thanks to Pat, who helped manage all the paperwork smoothly and quickly. I love my new car!Thank you Joe Rizza Staff !!!!
by Jorge on 01/04/2019updated 01/11/2019Great customer service and great staff at Joe Rizza Acura ....Joe Rizza Acura - A Great All Around Team!
by Michele on 01/08/2019Fantastic sales experience. The no-pressure approach goes a long way in making the experiment enjoyable. Bob Caputo and Pat were great to work with and made the purchase process great! And the service team (Charlotte, Matt, Chris and the… group are excellent!! They have been taking care of my Acura for years. Honest, helpful and always a great experience! They are absolutely why I chose to buy another Acura!Michele, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Rawan Altaher - raltaher@rizzacars.com
Acura
by Salvador on 12/29/2018updated 01/04/2019Very cordial and respectful sales team. We’re not pushy but tries to work with us. Tom our Sales rep at Orland Park Dealer was magnificent.We appreciate this great feedback, Salvador. We are glad to hear that Tom was magnificent and our team was very cordial & respectful. Please let us know if we can help you with anything else. Sincerely, Rawan Altaher - raltaher@rizzacars.com
Purchasing A Car
by Angela on 01/03/2019The Salesman was very polite and knew what I wanted and took care of me without trying to sell me things I didn’t want. It was a fast and satisfied saleAngela, thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rawan Altaher - raltaher@rizzacars.com
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Arabic
- Greek
Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and weâre ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rawan Altaher - raltaher@rizzacars.com
by dealerreply on 03/13/2019