Customer Reviews of Joe Rizza Acura
Review type:
Customer
by Linda on 12/30/2018I was not pressured. I told Ed what I was interested in (certified pre-owned) and budget; that is what I was shown. The sales manager was helpful as well.New RDX Purchase
by Robert on 12/28/2018Everyone was very helpful and courteous.Robert, thank you for leaving us this review. If there is anything more we can do for you please feel free to come back and see Joe Rizza Acura anytime! Take care. Sincerely, Rawan Altaher - raltaher@rizzacars.com
2019 acura mdx
by JohnnyG on 12/21/2018updated 12/28/2018awesome experience from Anthony Lagiglio sales manager, Omar Hammad finance director and mr Vince salesman. Anthony was a pleasure to work with and made my purchase experience unbelievable, he is a man of his word. I drove over 1 hour to… purchase my new 2019 acura mdx and I recommend anybody in the market to get ahold of Anthony in sales.Thank you for the amazing review, JohnnyG. We are happy to hear that you had an awesome experience with Anthony, Omar, and Vince. We hope you enjoy your 2019 Acura MDX! Thank you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com
Purchasing my TL
by Bree on 12/21/2018updated 12/28/2018My experience was wonderful at Acura. The sales lady Denise sold me my car and I couldn't have been happier! The managers Chris and Omar were amazing too! Super patient and made sure I could get financed!Bree, I am very happy to hear that your overall experience with us was wonderful. Our team takes customer service very seriously and I'm thrilled to know that Denise, Chris, and Omar were amazing. If you have any questions about pricing, please feel free to give me a call. We look forward to working with you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com
3 purchase
by Roxann on 12/17/2018updated 12/27/2018I really enjoy my salesman. He is very pleasant and this is my third vehicle with him.Hi Roxann and thank you! We truly appreciate your customer loyalty! We hope you enjoy your new car! Sincerely, Rawan Altaher - raltaher@rizzacars.com
Acura TLX sale
by Terry on 12/22/2018Great salesman, no pressure.Thanks for the feedback. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Joe Rizza Acura. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com
Great Dealership!
by Courtney on 12/22/2018I really liked Jim our salesman. And the process was pretty quick.We're excited to hear that Jim took care of you and that he provided you quick service. We hope to see you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com
Janice5_7
by Janice_075 on 12/21/2018Everyone treated us with respect. Doing business with Joe Rizza Acura was so much more pleasant than our last experience! Thanks to Vince and Anthony, all went well. Janice PurcellThanks for giving us the opportunity to work with you. I am happy to hear that everything went well for you. I will pass your feedback along to Vince and Anthony. Drive safely. Best, Rawan Altaher - raltaher@rizzacars.com
Loving my RDX
by Sandralyn67_ on 12/16/2018The ease of buying a car... Denise makes buying a car seamless. Denise and the service team is why we always buy from Rizza AcuraThank you Sandra for the kind words! We are glad to hear that Denise made your car buying experience seamless. Let us know if we can assist you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com
I recommend Joe Rizza Acura in Orland Park, IL
by Ed on 12/15/2018updated 12/21/2018I spent the last 30 days looking for a new vehicle. I researched online, stopped at over 10 dealerships and test drove several vehicles. The buying experience that I had with Ed Gronowski and Anthony Lagiglio at Joe Rizza Acura was by far… the best experience I have ever had buying a vehicle. Both Ed and Anthony were very cordial not only to me but also to my wife. Ed was extremely knowledgeable about the Acura line. The 2019 RDX had some changes from the prior year. If was not 100% sure of the answer he told me so and got the answer quickly. Ed also scheduled service to install a new remote start and sought me before and after the service to ensure all was well. The experience with the service department was also spectacular. As I told Ed and Anthony, I would recommend anyone looking for a vehicle to go to Joe Rizza Acura and ask for Ed or Anthony.Thank you for writing about your visit with us. Ed and Anthony are assets to Joe Rizza Acura, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. Best, Rawan Altaher - raltaher@rizzacars.com
New car purchase
by Michael on 12/15/2018updated 12/21/2018Quick serviceThank you for the feedback, Michael. We are glad to hear you received quick service. Thank you again! Best, Rawan Altaher - raltaher@rizzacars.com
New Experience for my Acura
by Verla on 12/12/2018updated 12/19/2018I really enjoyed the friendly atmosphere my sales woman Denise was phenomenal. Everyone I encountered was great.Verla, we canât thank you enough for writing this awesome review for our dealership! We are elated to hear that Denise was phenomenal. It was a pleasure to help you, and we look forward to doing so again. Best, Rawan Altaher - raltaher@rizzacars.com
TLX
by Roland on 12/19/2018Everyone was friendly and wanted to be sure I found what I wanted. They answered all my questions.Roland, thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com
Professional, Honest and Friendly Dealership
by Patrick on 12/18/2018The purchase price and trade in value that was agreed upon before my visit did not change after my arrival, and no additional dealer profit or unexpected charges were introduced. The sales associate Denise M., sales manager Chris C. and… general manager Patrick D. were friendly, honest and professional and made the entire car buying and financing process easy and pleasurable.Thank you for this amazing review, Patrick! We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com
Purchase
by Maria on 12/10/2018updated 12/17/2018Excellent customer service! They treat us like family since the minute we walk in. I have purchased 3 vehicles with Denise and I have the same experience every time great job who works at the Orland Park location.Thank you for this excellent review, Maria. We are so happy to hear that we could make you feel like a part of the family with your recent purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Rawan Altaher - raltaher@rizzacars.com
Excellent Service
by XavierMathews on 12/13/2018Vince and the Manager Anthony were awesome. They let me secure my car two days prior to my purchase. I originally choose another brand even though Acura was my first pick. Steven convinced me to come back and take a look at the updated RDX.… (The TLX Felt outdated to me). Once I drove the RDX ASpec I knew I didn't need to look at another car.Xavier, thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Vince, Anthony, and Steven were awesome during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Rawan Altaher - raltaher@rizzacars.com
MDX Lease
by Daniel on 12/05/2018updated 12/12/2018The Joe Rizza team was informative and they conducted themselves in a professional manner. There was no sense of pressure on my end.Daniel, your fantastic review was awesome to read! I am happy that our team was informative & professional and that there was no sense of pressure on your end. Please let us know if we can do anything further to help. Best, Rawan Altaher - raltaher@rizzacars.com
Happy Customer
by Laura on 12/05/2018updated 12/12/2018Great customer service with Vince and Chris. Made the process seamless.Thank you Laura, we love hearing from happy customers. We are glad to hear that you received great customer service from Vince and Chris. Please feel free to contact us if you have any questions on your new vehicle. Best, Rawan Altaher - raltaher@rizzacars.com
Excellent experience
by Michael on 11/25/2018updated 12/03/2018Low pressure sales and knowledgeable staff. Good selection of vehicles. Worked with us to secure we got the best vehicle for our needs.Michael, thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com
Mrs.
by Anel on 11/25/2018updated 11/30/2018Costumer service is the best!Anel, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to stop by. Best, Rawan Altaher - raltaher@rizzacars.com
Rizza Salesman Bob Caputo
by Edward on 11/29/2018We felt that Bob was professional yet friendly and was able to put us at ease in a process that can be very stressful.Hi Edward, and thank you for this great review! We're excited to hear that Bob took care of you! He is a great asset and we appreciate all he does. Best, Rawan Altaher - raltaher@rizzacars.com
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Arabic
- Greek
Linda, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Joe Rizza Acura. Please let us know if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com
by dealerreply on 01/03/2019