Fields Volvo Cars Northfield
Customer Reviews of Fields Volvo Cars Northfield
Review type:
Second time a charm.
Good service
by Marilynn on 02/25/2025I was well taken care of. Brought my car in at end of day to check low tire pressure. Turned out I needed new tire. Steve took care of me was able to put new tire on and have me on my way in 30 minutesMarilynn, we're delighted to hear that Steve and the Fields Volvo Cars Northfield team got you back on the road so quickly! Thank you for sharing your experience with us. Safe travels ahead!
Excellent service
by Kamil on 01/21/2025Fantastic service as always. Timely and efficient, great facilities as well.Thanks for choosing Fields Volvo Cars Northfield and we will see you next time!
Great XC60 Repair
by TJK on 01/07/2025Outstanding service as always from FieldsThank you for your repeat business and your confidence in our team here at Fields Volvo Cars Northfield!
Top-notch Service Department Experience
by Al L on 12/29/2024Had regular maintenance scheduled for my SUV. Appointment scheduling was fast and easy using the Fields Volvo website. Steven Pflaumer was the service advisor with whom I worked - very friendly, efficient, and communicative! Waiting area… was clean and inviting, with complimentary snacks available. Was able to get work done while waiting onsite for service to be completed… Overall, extremely pleased with my service experience at Fields Volvo!Al, we're delighted to hear that Steven and the team at Fields Volvo Cars Northfield provided you with such a positive service experience. Thank you for sharing your feedback, and we look forward to assisting you again in the future!
Amazing!
by C90 cruzer on 11/30/2024updated 12/05/2024I have a classic 1999 Volvo. I needed genuine parts and Field’s delivered!We are so happy we could help! Thank you for choosing Fields Volvo Cars Northfield.
Volvo Knowledge and Expertise.
by Bob on 11/23/2024updated 12/03/2024Patient and knowledgeable. Fields Volvo is able to answer all questions about the car and options to make the car buying process more comfortableBob, we're delighted to hear that our team at Fields Volvo Cars Northfield was able to provide you with a comfortable car buying experience. Thank you for the positive feedback!
Second time a charm.
by Jeff and Nancy on 11/30/2024We had used Field’s for a test drive once before. You know, “professional” is an easy word to describe an experience. Really. We needed a car pretty fast. We had had a good experience at Field’s before. Roger our salesman was superb. His… experience came through in recognizing our own. Everything was straight forward without the need for added fuss. Roger was perfect for us. Fields’ price was competitive. We bought a Volvo again. Thank you Fields and Thank you Roger.Jeff and Nancy, we're delighted to hear that Roger provided you with a straightforward and professional experience at Fields Volvo Cars Northfield. Thank you for choosing us again for your new Volvo purchase! Safe travels ahead!
Excellent service
by DL on 10/30/2024My service rep took great care of my car and addressed all my issues. Excellent service! Would highly recommend Fields Volvo.We're delighted to hear that your service experience at Fields Volvo Cars Northfield was excellent! Thank you for recommending us, and we're here whenever you need assistance with your vehicle. Take care!
Saturday afternoon shopping
by RH on 01/21/2024Professional…knowledgeable sales staff Low pressure Comfortable experienceWe are honored to receive your support. Thank you! - Fields Volvo Cars Northfield Team
Volvo sales
by TPG on 11/29/2023Top flight sales and service. Completely open and transparent buying process. Muhamed H is knowledgeable and great to work with!We're glad to know you had a top-notch experience with our sales and service team at Fields Volvo Cars Northfield. Your feedback about our purchasing process is appreciated, and we'll pass your compliments on to Muhamed!
Great experience here
by Eric P on 09/06/2023Enjoyed working with Roger to purchase our new vehicle. He was easy to work with and negotiated in a very honest manner. Would definitely recommend Fields Volvo to anyone in the future.Eric, we're glad to know you had a great experience with Roger at Fields Volvo Cars Northfield. Thanks for your recommendation and enjoy your new vehicle!
Northfield, IL Volvo quality
by Volvo5 on 07/14/2023This dealership is professional, accommodating, Knowledgeable and friendly. The inside and outside of this business is well organized, neat and clean and offers comforts of various coffees, beverages, and snacks if you decide to wait for… your Volvo. There is a Volvo dealer near our location however, we traveled Over 90 miles due to their large selection of vehicles. This is only our second interaction with Northfield Volvo, and we are extremely pleased with our interactions with all departments.Thank you for the great review! We're so glad to hear that your experience at Fields Volvo Cars Northfield was professional, accommodating, and friendly. It's wonderful to know that our efforts in maintaining a clean and organized dealership are appreciated. We appreciate your business and hope to see you again in the future!
Efficient, engaging and pleasant staff
by Njn on 05/08/2023Fields installed roof bars on my new car, quickly and then washed it. The waiting area is pleasant and quiet. The staff is ,as always, friendly and knowledgeable.We're glad to see you had a positive experience at Fields Volvo Cars Northfield. Our team takes pride in their knowledge and friendliness and is happy to hear that your waiting time was in a pleasant area that suited you. Thank you for choosing us, it's great knowing you left happy with our service!
Excellent Service!
by Billy on 02/23/2023Excellent process from making appointment through paying the bill - Knowledgeable team that answered my technical questions —Thank you for the great review, Billy! We appreciate your business and we hope to welcome you back to Fields Volvo Cars Northfield in the future. Drive safely!
Look for Steven If you need an outstanding serviced experience
by S90 THE BEST on 10/07/2022You will be taking good care from A to Z with Steven who works with full of his heart. Needless to say.It means a great deal that our commitment to great customer service stood out to you. Steven and the Fields Volvo Cars Northfield team will appreciate your kind words. Have a good day!
What a difference!
by Grunrich on 09/20/2022If you can’t find what you’re looking for in your town take a road trip, we did. Our salesman, George, was Very knowledgeable about the Volvos that we were interested in, no pressure tactics, gave us options, was polite courteous and well… dressed too. When we Selected our Volvo, George played a major role in completing our paperwork. We need to return the following week to pick up our vehicle and once again, George was there to greet us, Made sure everything was in order and gave us a personal walk-through of all the grate functions on our new Volvo. We also have another Volvo which needed a new emblem. Service and Parts were also excellent. What an experience, we didn’t get this back home. We will buy our next Volvo also from this dealer.We really appreciate you making the trip to work with us! Thank you for choosing Fields Volvo Cars Northfield and for sharing your positive experience with George. We wish you many safe and happy miles ahead!
Above and beyond Service
by Michael on 07/20/2022Denise, service agent at Field's, arranged an engine rebuild at no cost to me even though my Volvo XC60 was seven years old and past warranty. I was provided a new car loaner while my car was being fixed. After my engine was rebuilt, the… car performs as if it were new. Hard to beat that type of service.Hi Michael - We are thrilled to hear that your vehicle is running smoothly after your visit with us at Fields Volvo Cars Northfield! Thank you for taking time to share this feedback and commend Denise. We truly appreciate your support.
Fields Volvo Service review
by Mike on 04/11/2022Service rep, Dedise, did an excellent job addressing my service problems. I highly recommend this service.We will certainly let Dedise know you appreciated all of the help during your recent maintenance visit with Fields Volvo Cars Northfield. Thank you for trusting us to get the job done!
Awesome service
by Samir on 03/04/2022Definitely one of the best experiences buying a car so far. Zoar and the whole team are just great. I treaded in a car and drove out of the dealership all in 2 hours. No pressure buying. All in all just great customer service.Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Zoar and the Fields Volvo Cars Northfield team your kudos for a job well done. We are glad they could send you home in a car that is right for you!
Instantaneous, Courteous, Friendly Service
by Randy on 03/01/2022Professional and friendly.These are all words we love to hear in our customer's feedback! Thank you so much for letting us know about your seamless service experience, Randy. We look forward to seeing you at Fields Volvo Cars Northfield again next time!
Xcelkent service
by Dj on 01/18/2022Service was super. Communication by txt could not have been betterExcellent service is what we strive for! Thank you for the awesome review and for choosing Fields Volvo Cars Northfield!
Jeff and Nancy, we're delighted to hear that Roger provided you with a straightforward and professional experience at Fields Volvo Cars Northfield. Thank you for choosing us again for your new Volvo purchase! Safe travels ahead!
by Fields Volvo Cars Northfield on 12/02/2024