Customer Reviews of Zeigler Ford of North Riverside
Review type:
Very satisfied customer
by George Dix on 10/13/2023
Friendly and quick service
42 reviews
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Very satisfied customer
by George Dix on 10/13/2023Friendly and quick serviceFast, professional service
by Bluewater on 09/29/2023Convenient location. Great service personnel. Highly recommended. Have used them for years.Recall service and rear end noise
by D on 06/12/2023Very professional service. They were able to find and fix the source of the rear end noise and no issues with warrantyKeeping my SUV trip ready
by RF on 09/02/2022Great care and service for my 2014 Explorer.Warranty issue
by Chuck H on 08/12/2022Took care of a warranty issue quickly with good communication.Kirt
by Kirt Sarkine on 08/09/2022Very helpful in scheduling and reminding on appointment by josselin and James my service advisor was very knowledgeable and friendly.Service not done.
by Robert Messer on 07/24/2022My service was a routine oil change in the Quick Lane. No problems. No attempt to add charges. My comment is about service not done for another customer, an older lady who said a bad odor was coming from her car's vents. After checking, the… service man showed her the cabin air filter that was perfectly clean and odor free. He suspected mold in the vents that could be fixed by disinfectant spray. He could have easily sold her an unnecessary filter. Instead he solved her problem with no charge.She apparently is a regular customer. Before she left she bought pizza for the office crew. Such courtesy and honesty is rare today. Five stars well deserved.Poor Communication and Slow Service
by Katie O on 06/16/2022I’ve been to other Quick Lubes which have been fantastic and very communicative. I arrived at 7:30 and was told it would be an hour until my car could be serviced, which I thought allowed me more than enough time as I had an appointment to… make at 10. At 9:00 my car was still in the same spot in line, and I had to leave to receive quicker service elsewhere because I was told my car would not be ready for me to leave by 9:45. I would have appreciated some communication along the way to help me understand how long of a wait I was actually looking at so I could have better planned my morning.Sold me a lemon
by Sold A Lemon From Zeigler Ford on 06/15/2022Got a 2022 Ford Bronco lemon. The roof leaks and after paying almost 100k for a brand new truck that’s been in the service department longer than being in my possession, the service manager suggests not to take my truck to a car wash. This… truck shouldn’t been sold. It’s a lemon.Always smiling and greeting and willing to help, love this place 2 thumbs u
by Virgie on 06/15/2022Very good people to do business with, this is why I left Al Piemonte Ford & chose Zeigler Ford I didn't go wrong and glad I made the switch, Jim I thank God for you, need more Jim's great attitude & precise.2005 Thunderbird
by Mcondo on 05/16/2022This review applies to the quick lane service. Very thorough inspection during oil change found multiple suspension parts needing replacement under warranty. Work performed by Art, a real pro. Service was professional and explained very… well.Great Service
by Jackie on 05/14/2022Went in on Saturday after 12:00, just a short wait time, they where extremely polite and answered what ever questions I had regarding the service.Quick Lane
by Mando on 05/09/2022As always truly professionals and great quality work their technician is an A+ as well.Focus on Ford😀
by Wanda on 05/04/2022The service of Zeigler Ford was Jubilant ,due to the service advisor Tom. Having to take care of all my needs in a day. From having the car towed and completed with respect and recommendations on maintaining the upkeeps on my vehicle for a… smooth ride 😊 Also thankful to all mechanics and other personal that makes the transition work well . Teamwork!!!!☺️ Thank you WandaGreat Service at Zeigler Ford
by Martin on 04/22/2022I brought my F-150 in for an oil change. I was informed that they could also take care of the recalls and software updates. Amanda was great. She kept us informed through the whole process and made sure all work was completed in a timely… manner.Great Service! I
by Mrs J on 04/21/2022I brought my car in for low tire pressure, they checked my tires no questions asked. I also asked if they could look at my Hood latch, not only did they check it but they also lubricated the latch.Alright!
by Chris on 04/09/2022Friendly, fast service. Gave recommendations like a cabin air filter, but did not push products/services.Better prices for the consumer
by Costumer is always right on 03/16/2022Customer could match prices to get a better deal with Ford and keep the consumer coming for service.Pleasure to do business with
by Shelly O on 03/17/2022Friendly staff who seemed to want to get you what you wanted. Didn’t try to hard sell extra accessories or add ons. Also didn’t try to sell a car over msrp!Great customer service
by Focus on 02/17/2022I was able to get my car serviced without an appointment in a fair amount of time. I always get good service!
About our dealership
Amenities
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- Authorized Parts Store
Languages Spoken (4)
- English
- Russian
- Polish
- Spanish