Gerald Kia of North Aurora
Customer Reviews of Gerald Kia of North Aurora
Review type:
Sorento
Shopping for new car
by Elliott on 08/22/2024updated 08/29/2024The experience was nice the workers were friendly and very personableThank you for the wonderful review! We're thrilled to hear that you had a nice experience with us at Gerald Kia of North Aurora. Our team strives to provide friendly and personable service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
A car for my daughter
by Benjamin on 08/21/2024The people we talked to and the speed they got us out the door.Thank you for your wonderful review, Benjamin! We're thrilled to hear that you appreciated the quick service and friendly interactions at Gerald Kia of North Aurora. We strive to make every visit smooth and efficient. We look forward to assisting you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Gerald Kia North Aurora Service
by Adil on 08/11/2024updated 08/20/2024Accommodating as always.Thank you for your wonderful review! I truly appreciate your kind words about Gerald Kia of North Aurora. I'm glad to hear you found our team accommodating. I look forward to seeing you again on your next visit! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Many thanks Gerald Kia!
by Kailyne on 08/13/2024Brandon and the whole customer service team did an exceptional job.Thank you for your wonderful review! We're thrilled to hear that Brandon and our customer service team provided you with exceptional service. At Gerald Kia of North Aurora, we strive to ensure our customers have the best experience possible. We look forward to seeing you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Telluride recall service
by Rodney on 08/12/2024Friendly staff and skilled technicians. Love the waiting room.Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our friendly staff and skilled technicians at Gerald Kia of North Aurora. We take pride in making your time with us comfortable, especially in our waiting room. We look forward to serving you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
An excellent service and purchase experience
by William on 08/10/2024I had 2 items to care of on my visit. First, I had my car (Niro) serviced (oil/ filter) and acquired a new KIA Sportage. Both areas went really smooth and it was a great service and sales experience. The service department is always prompt… when taking in and working on the car and the sales team was attentive in understanding and assisting with my budget / car needs.Thank you, William, for your wonderful review! We're thrilled to hear that both your service experience with your Niro and your purchase of the new Kia Sportage went smoothly. Our team at Gerald Kia of North Aurora is dedicated to providing prompt and attentive service, and it's great to know you felt supported with your budget and needs. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
I wish all dealerships were this way!
by Bryan on 08/02/2024updated 08/09/2024Friendly, prompt, honest service .Thank you for your kind words! We appreciate your feedback on the friendly and honest service you received at Gerald Kia of North Aurora. We strive to provide prompt and quality service to all our customers. We hope to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Kia Sportage
by Phyllis on 08/03/2024updated 08/09/2024Friendly - explanations were clear and timely.Thank you for your wonderful review! We appreciate your kind words about the friendly service and clear explanations you received at Gerald Kia of North Aurora. It’s great to hear that you had a positive experience. We look forward to serving you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Preventative maintenance
by Richard on 08/02/2024I was greeted promptly, the service was performed at the scheduled time, and the waiting lounge was comfortable.Thank you, Richard, for your kind words! We're thrilled to hear that you had a positive experience at Gerald Kia of North Aurora. Our team takes pride in providing prompt service and a comfortable atmosphere for our customers. We look forward to welcoming you back next time! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Maintenance at Gerald Kia an North Aurora
by Lyn on 08/02/2024I got in and out without any issues. The employees are helpful and make me feel that I can trust them to take good care of my Sportage.Thank you, Lyn, for your wonderful review! We're thrilled to hear that you had a smooth experience at Gerald Kia of North Aurora and felt confident in the care provided for your Sportage. Our team strives to build trust and ensure our customers feel valued. We look forward to seeing you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Great place
by Susan on 07/26/2024Great customer service and fast service!Thank you for choosing Gerald Kia of North Aurora! I'm delighted to hear about your positive experience with our customer service and fast service. I appreciate your kind words and hope to see you again soon. Drive safely! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Quick and reliable service.
by Gerald on 06/18/2024Prompt serviceThank you for the 5-star rating and for choosing Gerald Kia of North Aurora! We appreciate your feedback and are thrilled to hear that you experienced prompt service with us. We look forward to assisting you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Great service
by Kimberly on 06/14/2024Friendly service done in a timely manner. I brought my car in for its regular maintenance and a couple of recalls. The people in the service department were very friendly and took the time to explain what would be done. They called when it… was finished and I came back to pick it up. Overall a good experience!Thank you for choosing Gerald Kia of North Aurora, Kimberly! We're thrilled to hear about your positive experience with our service department. Providing friendly and informative service is always our goal. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Top Notch Service
by John on 06/14/2024The professionalism of the staff. Friendless and ability to grasp and fix my issue.Thank you, John, for the 5-star review regarding the professionalism and friendliness of our staff at Gerald Kia of North Aurora. We appreciate your positive feedback and are glad we could address and resolve your concerns effectively. We look forward to assisting you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
job well done
by James on 06/14/2024fast & efficientThank you, James, for the 5-star rating and for highlighting our fast and efficient service at Gerald Kia of North Aurora. We appreciate your feedback and hope to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Fantastic experience
by Jody on 06/13/2024Did all the financing online and via text and email. I spent an hour and a half at the dealership, which was amazing because it's usually an all day event. I basically did a sign and drive. Very convenient when you're calendar is always… full.Thank you for choosing Gerald Kia of North Aurora and for sharing your positive experience with us, Jody! We are thrilled to hear that our online and remote financing process made your visit quick and efficient. We appreciate your business and look forward to serving you again in the future. Drive safely! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Gerald Kia of North Aurora
by Cheryl on 06/07/2024Everything. From first pulling in until I pulled out, everyone was kind, honest, and took the best care of me and my Kia.Thank you for your kind words, Cheryl! We're delighted to hear about your positive experience with us at Gerald Kia of North Aurora. We strive to provide excellent service from start to finish and are thrilled that you felt well taken care of. We look forward to serving you and your Kia again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Easy Process
by Kelly on 06/03/2024The process was easier than I've experienced at other dealerships. Everyone I spoke with was kind and courteous. I've received a bunch of great information since my purchase as well!Thank you for the positive review, Kelly! We are thrilled to hear that you found the process at Gerald Kia of North Aurora easy and that our team was kind and courteous. It's fantastic to know that you've also received valuable information after your purchase. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Satisfied
by Steven on 06/03/2024It was completed in the time that I was told when I checked inThank you for the positive feedback, Steven! We're glad to hear that we met your expectations and completed the service in the timeframe we promised. We look forward to assisting you again in the future at Gerald Kia of North Aurora. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Great Customer Service
by Edgar on 05/30/2024Customer service. MANAGER JOHN!!Thank you for the 5-star rating, Edgar! We appreciate your positive feedback about our customer service and Manager John at Gerald Kia of North Aurora. If you have any more comments or need further assistance, feel free to reach out. We look forward to serving you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Service: engine replacement
by Ernesto on 05/26/2024Welcoming environment and affordable rates.Thank you, Ernesto, for the positive review! We're glad you found Gerald Kia of North Aurora to be welcoming with affordable rates. We appreciate your feedback and hope to assist you again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Bonnie, thank you for your kind words! I'm thrilled to hear that you had a positive experience with Oscar and our team at Gerald Kia of North Aurora. We pride ourselves on working together to provide excellent service. We look forward to seeing you again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
by Gerald Kia of North Aurora on 07/01/2025