Gerald Kia of Naperville
Customer Reviews of Gerald Kia of Naperville
Review type:
10/10 service
Best Kia dealer around.
by Angela on 08/23/2024My experiences with Gerald Kia have all been exceptional. Everyone is friendly and helpful.Thank you for your wonderful feedback! I'm thrilled to hear that your experiences with Gerald Kia of Naperville have been exceptional. Our team takes pride in being friendly and helpful, and it's great to see that reflected in your visits. I look forward to welcoming you back soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Review of service with Mark - Gerald Kia
by Brian on 08/16/2024updated 08/23/2024I received consistent communication from Mark.Thank you for your positive feedback! We’re glad to hear that Mark provided you with consistent communication during your experience at Gerald Kia of Naperville. We appreciate you taking the time to share your thoughts, and we hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
a good day
by Moose on 08/17/2024Everyone was personable, professional, and friendly.Thank you for your wonderful review! I am thrilled to hear that you found our team at Gerald Kia of Naperville to be personable, professional, and friendly. Your feedback means a lot to me, and I look forward to welcoming you back for your next visit! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Quentin and Matthew
by Sandy on 08/08/2024updated 08/16/2024Sales people were friendly and not pushy.Thank you for your wonderful feedback! We’re thrilled to hear that our sales team was friendly and respectful during your visit to Gerald Kia of Naperville. We strive to create a comfortable experience for all our customers. We hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great, peaceful and friendly environment
by Veronica on 08/06/2024updated 08/16/2024Friendly staff and clean facilitiesThank you, Veronica! We appreciate your kind words about our friendly staff and clean facilities at Gerald Kia of Naperville. It’s wonderful to hear that you had a positive experience. We look forward to welcoming you back in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Pleased with service!
by Hollie on 08/06/2024updated 08/16/2024Friendly, clear, transparent, quick service / customer serviceThank you for the wonderful review, Hollie! We appreciate your kind words about the friendly and transparent service you received at Gerald Kia of Naperville. Our team strives to provide quick and effective assistance to all our customers. We look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
General Maintenance was super easy.
by Babette on 08/05/2024updated 08/14/2024All the people are so kind and professional. They all really seem to like their jobs...so the customer service far exceeds any other dealership i have been to.Thank you so much for your wonderful review! We're thrilled to hear that you experienced kind and professional service at Gerald Kia of Naperville. Our team is dedicated to ensuring every customer feels valued, and it's great to know that our efforts have made a positive impression on you. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great service
by Daniel on 08/04/2024updated 08/14/2024Fast, friendly service. Made me feel like I mattered. Teresa was excellent in keeping me informed through the entire process.Thank you, Daniel! We're thrilled to hear that you had a fast and friendly experience at Gerald Kia of Naperville. It's great to know that Teresa kept you well-informed throughout the process. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Always a pleasure!
by Amy on 08/03/2024updated 08/14/2024Everyone is always friendly & helpful.Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you found everyone at Gerald Kia of Naperville to be friendly and helpful. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Oil change and tire rotation
by Ronnie on 08/12/2024Efficient and FriendlyThank you so much for your positive review! We're thrilled to hear that you found our service at Gerald Kia of Naperville to be both efficient and friendly. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Top Notch Dealer
by Kurt on 08/08/2024Always friendly, helpful and detailed in their work.Thank you for your wonderful review! We truly appreciate your kind words about our friendly and helpful team at Gerald Kia of Naperville. It's great to know that you value the attention to detail in our work. We look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Gerald Kia of Naperville is a great place to go to get your Kia Serviced.
by Paul on 08/08/2024Greg Brown was very friendly and helpful. He was thorough and showed excellent knowledge.Thank you, Paul! We appreciate your kind words about Greg and are thrilled to hear that he provided you with friendly and knowledgeable service. At Gerald Kia of Naperville, we take pride in our team's dedication to helping our customers. We look forward to seeing you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great staff and easy to work with!
by Rey on 08/01/2024Sal and Anthony were super easy to work with. This was our first purchase, but we were looking to create a relationship, as we buy multiple cars per year for our business, and they exceeded expectations. Looking forward to working with them… on future purchases!Thank you for your kind words! We’re thrilled to hear that you had a great experience with Sal and Anthony at Gerald Kia of Naperville. Building lasting relationships with our customers is important to us, and we’re excited to assist you with your future purchases. We look forward to seeing you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Car service
by Mary on 07/30/2024They did a great job and didn't pressure me into having more done than I asked for.Thank you, Mary! We appreciate your kind words about your experience at Gerald Kia of Naperville. It’s great to hear that you felt supported without any pressure. We look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Easy and fast
by Kristina on 07/29/2024They make it easy to have your car serviced. They picked up my car while I was at work and returned it back to me. I didn't have to take a day off of work to get my oil changed. I would highly recommend.Thank you for the positive review, Kristina! We are thrilled to hear that you had a convenient and seamless experience with us at Gerald Kia of Naperville. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Best Dealership for Purchase and Service
by Eddie H. on 07/26/2024Everyone is always pleasant and knowledgeable. I bought my vehicle here and that was such a great experience I decided to come back for services and have never been disappointed. They go above and beyond to make sure everything is to your… satisfaction.Thank you, Eddie, for sharing your fantastic experience with Gerald Kia of Naperville. We are thrilled that you had such a positive and satisfying experience with both your vehicle purchase and service visits. We appreciate your loyalty and look forward to continuing to provide you with exceptional service in the future. See you next time! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Gerald Kia of Naperville You Can Count On
by June on 06/20/2024Professional, friendly and listen to what you have to sayThank you for choosing Gerald Kia of Naperville, June. We appreciate your positive feedback about our professionalism, friendliness, and attentive service. We always strive to listen to our customers and provide the best experience possible. We look forward to seeing you again for all your automotive needs. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great Experience
by Erik on 06/19/2024My advisor was very friendly and professional, service was quick and easyThank you for the positive review, Erik! We appreciate your kind words about our advisor at Gerald Kia of Naperville. We're thrilled to hear that you had a friendly and professional experience with quick and easy service. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great customer service
by Tricia on 06/13/2024Service person explained everything.Thank you for choosing Gerald Kia of Naperville and for the 5-star review, Tricia! We're glad to hear that our service person provided you with thorough explanations. We look forward to assisting you with any future vehicle needs. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Repeat customer
by Lisa on 06/07/2024Connor was so easy to work with. Definitely a people person, but also upfront and transparent. My second time working with him and it was a pleasureThank you, Lisa, for your kind words and for choosing to work with us again. We are delighted to hear about your positive experience with Connor. We strive to provide transparency and excellent service to all our customers at Gerald Kia of Naperville. We appreciate your loyalty and look forward to assisting you in the future. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Oil Change
by Dave on 06/10/2024Everyone pretty friendly and in and out on time. I like the detailed report/paperwork.Thank you, Dave, for the 5-star review! We're delighted to hear that you had a positive experience with us at Gerald Kia of Naperville. We strive to provide friendly service and efficiency. We're glad you appreciated the detailed paperwork. Please visit us again or share your experience with others. Thank you for choosing us! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for your kind feedback, Chris! It's great to hear that Bryant was able to assist you during your buying process. Your recommendation means a lot to us at Gerald Kia of Naperville. We look forward to seeing you again. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
by Gerald Kia of Naperville on 07/30/2025