Gillespie Ford
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Customer Reviews of Gillespie Ford
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Happy Customer
by BabyNurse on 08/26/2016Wasn't expecting to trade in my car, but I'm very happy that I did! Rich was the salesman that helped me get what I wanted. He was understanding to my situation and went above and beyond to make sure I was happy with my purchase!Great experience at Gillespie Ford
by Norcal1973 on 08/23/2016It started when my truck was making a loud rattling noise, brought it in to service to see what the problem could be, while I was waiting started talking with Rich and long story short ended up leaving the showroom with a 2016 Ford… Explorer. From start to finish rich's attention was strictly on my wife and I which I appreciated a lot. Will return in the future for sure.Great Experience at Gillespie Ford
by willgor on 07/11/2016I usually hate buying cars and spending hours at the dealership going through the process. Rich H. was great to work with and didn't hesitate to cater to the way I wanted to test drive and experience the different features of the Ford… Explorer that we were looking at. He definitely made the process much better than I was expecting. The rest of the team at Gillespie Ford was great, and I look forward to servicing my car there. It will be the first dealership I visit when I am in the market again.How professional and great rich is
by Meklo724 on 07/04/2016Me and my wife needed to buy a new car, and due to some challenges with out credit it made it very difficult. Well not at gillespie ford , I worked with a very talented sales rep named rich. Rich and his team of dedicated financial persons… worked very hard to get me and my wife the car that we needed and in our price range. There will be no other place we go to for a car anymoreExcellent
by JmoJames95 on 06/18/2016Rich Huber sold me my brand new 2016 Ford Mustang over the last couple days and was incredibly helpful aND fulfilled everything I wanted in my mustang despite there being strong limitations with the loan I was approved for. I completely… recommend hime to anyone who is interested in a buying a new or used car from gillepsie ford. Rich was friendly, professional and also went way out of his way to provide me with my vehicle on Friday night even though it looked like I wasn't going to get it until Monday. He was supposed to be off at 5 and stayed until 9 to make sure everything was how I wanted.So Insulted!
by MichaelD79 on 03/29/2016One of the worst experiences of my car buying life. Four months after buying my car and driving off the lot, I have been told that the dealership lost my down payment! I showed them the Bill Of Sale and was told it was no good, I then… showed them a text message from the Sales Rep saying he 100% remembers accepting the payment, again told it doesn't matter. I strongly suggest going somewhere else!buying my dream car
by MermaidAlly on 03/19/2016Marco was my sales guy, he was good, he's learning his craft......I bought a 2016 Mustang GT Premium.....i was looking for a particular type of mustang and Gillespie had the vehicle i had been searching on the internet for. So far so good,… very happy with my purchase, wish i could have gotten a better interest rate!!Outstading experience
by jwessberg on 03/01/2016Outstanding customer service. Lets be honest - buying a car has never been a great time. It takes time and is tedious. But we know that going into it. With that being said - i had a very good experience there. Chris - my salesman - actually… made sure my car was spotless when i picked it up. I caught him with a spray bottle and rag in his hand removing spots. Shane - finance...it was so easy I honestly don't remember much about it. One minute he had my information - next thing i knew he asked me to sign the contracts ( total time I had to interact with him was like 5 minutes) We talked more but the business of getting my finance took no time at all. Tom - Customer Relations - outstanding - there were a couple of issues with the car that needed to be taken care of and he was on top of it very quickly. Best response out of the managers there. Overall very good experience. I would be comfortable in recommending Gillespie Ford to anyone looking for a car.Great Car Buying Experience!
by firstford55 on 02/05/2016I recently purchased a new Ford Explorer from Kyle Wade at Gillespie Ford and the transaction couldn't have gone better. We had negotiated by phone for the most part and when I arrived to finalize the deal, the new Explorer was ready to go… and parked right in front. Nice touch. Beside working with Kyle I think I met almost everyone that works there. Everyone that passed by would say hello and make you feel right at home. When I'm in the market again I'll be back to Gillespie.Easiest transaction ever!
by ClassyCanines on 02/03/2016We stopped in for a "look see" mid-lease on our 2014 Ford Explorer. A couple hours later we drove out with a brand new 2016 Explorer Limited! Brad Berman was so personable, thorough, and easy to deal with that my husband, who hates car… negotiations more than a root canal, actually had a wonderful afternoon there! All of the staff we were taken around and introduced to were so welcoming and friendly and appreciative. We USED to go to another local Ford dealership....Great sales experience.
by DeseanFrench on 01/27/2016I had a great experience buying my vehicle the other day. Salesman Kasey as well as the rest of the management team were all great to work with. I've brought many cars over the years and this was my easiest experience thus far.Complete Satisfaction
by troymoore on 01/26/2016I first contacted Gillespie Ford online. Holly Braun responded with meaningful answers to my questions. Holly was the main reason we decided to visit this dealership. When we arrived Brad Berman assisted us in a superb fashion. He… quickly found the car we wanted but we decided to think about it overnight. The next day was Brad's day off so Ricky Elliston stepped in and assisted us in the same outstanding way that Brad had done. We are very appreciative to all the team players that helped provide a wonderful sales experience for us. We achieved complete satisfaction in our purchase of the car.Easy and simple
by bearkids2452 on 01/09/2016I had a very friendly experience with the dealership. My sales person, Ken Baumann was great, on top of the game. He got me in the vehicle i wanted and had them all ready to choose for me when I arrived in a snow storm. The rest of the… staff was very helpful and I enjoyed how fast and efficient they all were. Great people to work with. I would recommend them to my friends and family for sure.buy a vehicle from here
by JohnKroc on 01/04/2016My car dealer Kasey was extremely helpful with finding the vehicle that I wanted! once the vehicle was found he also provided a great price and allowed me time to make sure I wanted the vehicle. When he did not know the answer to a question… he would find it! The aftermarket dealer Tom was also very personable and very helpful with all things related to my new car. Overall, this was a great experience relative to other dealers and i would recommend trying them out.Was Almost Painless
by David_Blain on 12/19/2015We lost our 2014 Escape when someone ran a red light & T-boned us on the passenger side & the car was declared a total loss. I called Chris H in service and asked who he would recommend to talked to in sales. He had Kyle Wade call me and we… discussed the Escapes in stock. We requested to see a silver 2016 Titanium with the same equipment we had on the 2014. We came in on Wednesday and left a deposit on it. We came back in on Friday after receiving a payout from the insurance company and drove the car home. The whole deal went smooth from start to finish.Great Car Buying Experiene
by messico31 on 11/29/2015Jerome got me a new Ford F-150 XLT 4x4 and I was really please with the whole experience being that this was my First car purchase. Jerome was really helpful when it came to picking out a Ford and when he spotted put outside he came and was… real helpful.Best Dealership
by rkirwin1991 on 09/28/2015Gillespie Ford is a wonderful dealership. Every employee, from salesman to mechanic, is knowledgeable and works to get you the best deal possible. The car I wanted was not at this location, so Gillespie transferred the car to their… dealership. On the test drives, the salesman explained the cars in depth. He knew everything there was about the car. When I purchased the car, he made sure that my phone was synced and that I had everything I needed. Definitely recommend this dealership and all the services it provides.Great Dealer Ship and Service
by ard1988 on 09/15/2015I went to Gillespie Ford thinking thinking that someone i had talked to on the phone worked there and when i arrived they told me no one by that name worked there. So i was gonna leave but this guy named Joshua Marquez said maybe i can help… you so i explained to him what i was looking for and what was going on with my credit and he told me to sit tight to see what he can do. i didn't think that i was going to be able to get a car because all signs where pointing to no but after he had talked to a few people and work a few small details out along with a co signer i was able to leave the dealer ship with my very first car EVER.. and i love it already. i would recommend my friends and family not only to this dealership but to Joshua Marquez. He was so nice and friendly, made us feel comfortable and relaxed as well as not pressured at all in making any discussions to quick. Thank you Joshua for all your help and support i am greatly appreciative.Thanks George
by Dawnie104 on 08/08/2015George was great to work with, he took very good care of us! Got the car we wanted and a Great Deal!!!! Would recommend this Dealership as among one of the BEST in the county!! George Nano is a top notch Salesman, professional but not pushy… and makes you feel like your business is very important to him!Great car buying
by stotulis on 07/31/2015Worked with George Nano from start to finish. He was very helpful and knowledgable. He made sure I was happy. Can't wait to buy my next car.Best dealership
by KKotek on 07/06/2015By far the best dealership we've been too. Kyle was our salesman and couldn't be any happier! No matter what, they will place you into your dream car/truck! Super impressed with how they greet you and take care of you while you wait as… well. Thanks again Kyle!
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