Gillespie Ford
Customer Reviews of Gillespie Ford
Review type:
Thankyou Justin
by Zach on 12/10/2020I gave them my financial information, and they helped me get a new car at a better rate than I was paying for a used, nearly one decade older car.Excellent
by Blanca on 12/06/2020It was great experience and very honest and upfront on everything! Thanks definitely I will go back again for my vehicle needsBlanca, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Gillespie Ford! If there is anything else we can do for you, please feel free to give us a call. Best, Gillespie Ford Team
Don't go anywhere else.... Painless
by William on 12/04/2020My salesman Frank was great to work with. He explained everything and made sure I was comfortable through out the entire sale. He called me the next day to see if I had any follow-up questions. Top notch service from everyone there!!William, Gillespie Ford would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Gillespie Ford Team
Positive experience at Gillespie Ford
by Chad on 11/26/2020Ella was very straightforward and very easy to deal with.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Gillespie Ford Team
Gillespie Ford
by Vicki on 11/22/2020Frank was honest with us about our options and once we decided to buy our leased vehicle he personally cleaned our car up, inside and out to make if feel like we were buying a brand new car. There was also a $500 charge that we disputed and… the GM removed it for us.Hi there! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Gillespie Ford Team
Great Purchasing Experience
by David on 10/23/2020Once the final numbers were decided, the team was outstanding, helpful in everyway. We were treated very well throughout the entire process.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Gillespie Ford Team
Buy from Lee Rhinehart
by Frank on 10/22/2020I was apprehensive going to the dealership but needed a vehicle. I had been to other dealerships that day such as Huntley Ford. They were unhelpful and did not return a phone call addressing a concern with a truck I almost bought but… thought I'd try another dealer. I met Lee Rhinehart walking in and told him my needs. This sales experience was so much better faster and smoother than my last purchase at golf mill ford. Lee was patient and helpful he addressed my concerns and even brought in the sales manager to accommodate my concerns which ultimately made me comfortable buying that day. I would buy another car from Lee. I cannot remember the name of the sales manager but he was also great.Thank you so much for the nice review, Frank! We really appreciate this feedback and we'll be certain to share your compliments with Lee and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. Please come see us for any future needs. We hope to be of service to you again in the future! Best, Gillespie Ford Team
Sheila K
by Sheila on 10/04/2020Helpful! Noah asked what my needs were and showed me models that would meet these needs and pointed out how the sales incentives on new models might end up make it more sense to purchase a new model for the long term benefit, I came in to… see the new Bronco but, none were available to see! But, Noah was so friendly and openly apologetic that the Ford website was misleading and willing to show me what they currently had so I could have a comparison then, if I was still wanting a Bronco he would help me reserve one with the features I needed. It was really a fun experience to car shop and by with him guiding me through the experience! Thank you again!What an enjoyable review to read! It is reassuring to know Noah provided you with a hassle-free and great shopping experience. Gillespie Ford’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Best, Gillespie Ford Team
Edge
by Daniel on 10/04/2020The ease of the process.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Gillespie Ford Team
Ford Escape
by James on 09/05/2020Quick and easy process. Danny communicated well on what was happening and explained the process well. Chris was extremely helpful.Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chris, Danny and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Gillespie Ford Team
Awesome experience!
by Vincent on 08/27/2020Professional experience. Great service. Made it very easy to buy a new car.We really appreciate your feedback, Vincent. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Gillespie Ford Team
Will go back next time looking for a car
by Kyle on 08/25/2020Didn’t feel pressured to get a deal done. Got a good deal.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gillespie Ford. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Gillespie Ford Team
Ford Explorer
by Daniel on 07/31/2020The salesman was super friendly and helpful. Also really liked that I was able to take the car home for a day to see if I really liked the car for making a purchase. Friendly environment also!Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Gillespie Ford Team
Great Deal!!!!!
by Raymond on 07/29/2020Excellent customer service. Very smart knowledgeable employees. Was in and out in a couple of hours with my new car. Excellent deal on new car. Great vehicle coverage at a good price.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Gillespie Ford Team
Gillespie Ford Purchase
by Edward on 07/26/2020Excellent customer service, delivery, and attention to detail.Edward, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Gillespie Ford Team
what? Review Title? What does this mean?
by Marie on 07/26/2020It was quick and easy. Very little time spent with finance person which was nice. Salesman was great - Jose.Marie, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Gillespie Ford Team
Great Job!!!
by Karl on 06/07/2020Low pressure sales. Very flexible and willing to help. I will always be a Ford owner!It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gillespie Ford. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Gillespie Ford Team
Excellent first car buying experience!
by Ariadne on 05/28/2020updated 06/03/2020I had a great experience purchasing my first car from Gillespie Ford. I felt like they really did their best to find exactly what I wanted and needed. I will be recommending them to my family and friends.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Gillespie Ford Team
Used F-150
by Gerald on 05/25/2020updated 06/01/2020Gillespie Ford was willing to work on pricing and got me in the vehicle I wanted. I bought a used 2017 F-150 with low miles for a great price. I have purchased many vehicles in my life and I have yet to have one provide me all of my… paperwork on a thumb drive. I thought that was pretty cool. No annoying paperwork stuffed in my glove compartment.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Gillespie Ford Team
Could have been better
by Philip on 05/23/2020updated 06/01/2020Lily was awesome as well as Chris in finance. Good experience a little disappointed with negotiations.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, Gillespie Ford Team
happy with purchase of used car
by Ray on 05/20/2020updated 05/29/2020They were thorough and fair. Most dealers don't want to spend time on selling a used car, but Gillespie employees gave proper attention to my needs.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Gillespie Ford Team
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional experience. Your feedback is a testimony that our dedication has really paid off. Best, Gillespie Ford Team
by Gillespie Ford Team on 12/14/2020