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Customer Reviews of Gillespie Ford

Review type:

127 sales reviews
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  • Jauan was my sales person

    5 out of 5 starsby Ishaun on 05/12/2020

    My salesman jauan was very patient and explain my car deal to me In detail ! When I left out of Ford I was a very happy camper!! Thank you for taking the time ! My 2020 rock!!
    • Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Best, Gillespie Ford Team

      by Gillespie Ford on 05/14/2020


  • I never felt like I was “being sold”!!

    5 out of 5 starsby Alyssa on 04/30/2020

    My salesperson, Justin! From the first time speaking to him on the phone I felt comfortable. He was knowledgeable, friendly and professional. I really felt like I was in good hands from the first moment of my buying experience.
    • Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Gillespie Ford Team

      by Gillespie Ford on 05/14/2020


  • great dealership

    5 out of 5 starsby Kelly on 04/29/2020

    no hassle dealing
    • Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Best, Gillespie Ford Team

      by Gillespie Ford on 05/14/2020


  • New vehicle purchase

    5 out of 5 starsby Brian on 04/03/2020

    Friendly sales staff and very helpful.
    • Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Gillespie Ford Team

      by Gillespie Ford on 05/14/2020


  • What a day

    5 out of 5 starsby Robert on 04/01/2020

    Brought my Boss 302 in for an oil change and bought the Performance Blue GT 350 . I didn’t think the deal would go through but Frank and Nate got it done !
    • Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Gillespie Ford Team

      by Gillespie Ford on 05/14/2020


  • My experience leasing a vehicle from Gillespie Ford

    5 out of 5 starsby Mary on 03/22/2020

    Everyone I came in contact with within Gillespie Ford was very friendly and helpful. The salesman, Frank, was knowledgeable of the vehicle I was interested in, easy to talk to, and very friendly. He went out of his way to ensure that I knew how to operate the vehicle and ensured me that he would be more than happy to answer any questions I may have concerning the operation of the equipment on my vehicle & that I could phone him or stop by to see him at any time. I was very much at ease with him. All in all, it was a satisfactory situation for me.
    • Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Frank made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Gillespie Ford Team

      by Gillespie Ford on 03/25/2020


  • My experience

    5 out of 5 starsby Diane on 02/11/2020

    My sales person(Lupe) Listen to what I wanted and needed in a vehicle and I'm pleased with my purchase.
    • It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Gillespie Ford Team

      by Gillespie Ford on 02/11/2020

  • Great for Younger Buyers

    5 out of 5 starsby Emily on 02/08/2020

    Lupe was very knowledgeable and patient with this being my first time purchasing a car.
    • Thank you for sharing your experience with us, Emily. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Gillespie Ford Team

      by Gillespie Ford on 02/11/2020

  • New car purchase

    5 out of 5 starsby Daniel on 02/02/2020

    Every one was very pleasant and knowledgeable about everything l ask about.
    • Daniel, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Gillespie Ford Team

      by Gillespie Ford on 02/04/2020

  • Great experience so far

    5 out of 5 starsby FutureFordOwner on 01/30/2020

    Have not finalized a deal yet but Steve Coro has been great and very responsive and knowledgeable. The dealership is very clean and everyone is polite.
    • We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Gillespie Ford Team

      by Gillespie Ford on 01/30/2020

  • Great Store

    5 out of 5 starsby Michael on 01/22/2020

    Rich, Jim and Jeff were all really great, very nice to work with. Very professional and helpful. Brought the Truck inside the service bay so we didn't have to stand out in the cold to look at it. Really nice way to do it.
    • Thank you for sharing your experience with us, Michael. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Gillespie Ford Team

      by Gillespie Ford on 01/23/2020

  • Great Experience!

    5 out of 5 starsby Kelly on 01/19/2020

    Listened to what I wanted and responded appropriately
    • Carol, thank you for the feedback! We are happy to hear about your positive experience at Sunset Subaru, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Cori Calandra Service Manager 941-925-1234 

      by Gillespie Ford on 01/21/2020

  • 2017 Ranger

    5 out of 5 starsby Denise on 12/29/2019
    updated 01/06/2020

    No pushy salesmen now no problems showing different models. The financial part was quicker and easier. Pleasant people to work with
    • We really appreciate your feedback, Denise. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Gillespie Ford Team

      by Gillespie Ford on 01/07/2020

  • Highly recommended

    5 out of 5 starsby Christopher on 12/12/2019
    updated 12/19/2019

    No pressure , easy , accommodating, the deal was without drama, the financing was quick and they performed a minor adjustment to the car as promised
    • Christopher, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Gillespie Ford Team

      by Gillespie Ford on 12/20/2019

  • Would definitely recommend Gillespie to friends!

    5 out of 5 starsby Mary on 12/11/2019
    updated 12/17/2019

    Shane was so helpful!
    • Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Gillespie Ford Team

      by Gillespie Ford on 12/17/2019

  • Fast attention

    4 out of 5 starsby Luna on 12/15/2019

    The seller is very friendly and helpful
    • Thank you for the great review, Luna. Please come visit us if you need anything else, be it service or sales. Best, Gillespie Ford Team

      by Gillespie Ford on 12/17/2019

  • Friendly service

    5 out of 5 starsby Sherri on 12/03/2019
    updated 12/10/2019

    Rich was a great salesman . No hassles!
    • We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Gillespie Ford Team

      by Gillespie Ford on 12/11/2019

  • Great experience

    5 out of 5 starsby Julie on 12/03/2019
    updated 12/10/2019

    Lupe was very professional and knowledgeable. The process of buying a car was very easy and stress free.
    • We really appreciate your feedback, Julie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Gillespie Ford Team

      by Gillespie Ford on 12/11/2019

  • Fien job

    5 out of 5 starsby James on 11/21/2019

    Needed to process to move quickly and the salespeople came through
  • Buying my used vehicle

    5 out of 5 starsby Bert on 11/21/2019

    The trust and seamless process when purchasing my vehicle
  • Great service

    5 out of 5 starsby Brandon on 11/14/2019
    updated 11/21/2019

    Rich was great, he knew what car and how to get the best offer for our needs

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