Fields Chrysler Jeep Dodge Ram
Customer Reviews of Fields Chrysler Jeep Dodge Ram
Review type:
Great Place to Buy a Jeep
by K_C_Jeeping on 05/09/2015We bought a 2015 Rubicon from Fields and not only is the Jeep awesome we got a great deal!! Dennis and Shawn took great care of us, going that extra mile to make sure we had a great experience.We have a 2003 Wrangler and have had many years… of Jeeping fun, but the 2015 Rubicon has so many extras we are very excited to play in style.We would certainly advocate for anyone who might be thinking about a Jeep and if you are in the North Shore of Chicago area we would recommend buying it from Fields. Just ask for Dennis or Shawn and they will take great care of you.sales, service
by david1500 on 05/08/2015Great salesmen, and service thanks for helping me with financing , and getting an awesome Ram truck , thanks!Thanks for your feedback in the past, david1500. We look forward to ensuring you continue to receive only the highest level of customer service with every visit. If there is any way we may further enhance either your ownership or experience with us, please feel free to reach out to me directly. Kind Regards, Jim Moyer, GM.
Michael Schechtman and Sal Guerrero make buying a car very pleasurable
by ToneFuzz on 04/26/2015From the time we walked in it was nothing but a great experience. We were at other dealers the day before and they and they do not compare anywhere near this dealership at all, this is the best dealership by far. Our salesperson Michael… Schechtman was the greatest and couldn't been better. Sal Guerrero the finance manager, he was outstanding, had us in and out within 10 minutes. There was no pressure, no hassling, no haggling needed at Fields Chrysler Jeep Dodge dealership. I have already recommended them, Michael and Sal, to my brother who's looking for a Jeep Grand Cherokee. I am going back there to see these two guys again to get my Durango next year.Thats wonderful to hear, ToneFuzz! Im delighted you had a great experience in the past. Please be assured in knowing that we will continue to provide you with only the best in customer satisfaction. If there is any way we may improve on your experience, please let me know. Sincerely, Jim Moyer, GM.
Love Fields!
by sena4 on 03/15/2015We bought a 2015 Dodge Durango from Max Tongate at Fields today. Looking for a car has been so stressful. Looking online has been a joke, so many dealer advertise their price including lots of discounts and rebates that a typical person… would never qualify for, just to get you in the door. We had dealers tell us that was the price and we go in, and the tried to bait and switch to another vehicle, or they can't find the vehicle we had scheduled an appointment to see, or it didn't have gas in it. Many times the price magically went up as you walked in the door. It was completely different at Fields. Max put no pressure on us, working with us through the week as we looked elsewhere and just providing what we asked for. He worked through email when I sent him questions and was always exceptionally helpful. I emailed him to let him know we were coming in for the car, he had it ready and the papers all drawn up exactly as we had discussed. I work for credit union where we are financing our new car, there was no pressure to move the financing to them and the finance gentleman, Jibari was informative but again, just helpful. I really loved our experience there. We picked up the car with both of our kids in tow. They had a nice bar with ice cream and fruit for the kids to snack on, video games that didn't require quarters, and a play room for the littles. So nice, and such a difference. I cannot recommend Max and Fields enough!Thank you, sena4, it is our pleasure to continue to provide you with exemplary service. Im delighted you had a wonderful experience with us in the past and we look forward to continuing your great experiences with us in the future. Sincerely, Jim Moyer, GM.
Excellent service.
by Consumer007 on 10/05/2014My recent visit went very smoothly. The staff was very courteous, knowledgeable and took care of the service problem in an efficient manner. They made sure all my issues were addressed with the least amount of inconvenience to me. I… would highly recommend Fields to all my friends.Thank you for your great feedback, Consumer007. We are delighted to welcome you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Jim Moyer, GM.
Great Experience
by gdephil on 07/31/2014I have never had a better car buying experience than the one that I just had at Fields. I had an appointment and the salesman that I was supposed to be working with was still with his previous appointment. It almost seemed like fate… because, Sam was right there able to help. He was on the same page as me and understood what I was looking for. I got the exact car I was looking for at the exact price. I would recommend Fields to anyone! Be sure to ask for Sam!Thanks so much, gdephil, it is really our delight to serve your automotive needs, then, now and moving forward. We look forward to showing you our continued dedication. If there is anything we may do to better serve your automotive needs, please let me know. Best Regards, Jim Moyer, GM.
Frequent Car Buyer
by conny4 on 10/29/2009I have purchased many new cars in my time but never have I had as much fun buying vehicles from Field's. Jim ---- Patrick --- Eli --- and Paul have been a sheer delight to deal with. Always attentive, always capable of helping me and very… knowledgeable. I have sent friends and relatives to them knowing that they will be treated as I would like to be treated. I am not going to say "keep up the good work" because it is in thier nature to do so.Thank you, conny4, it is our pleasure to continue to provide you with exemplary service. Im delighted you had a wonderful experience with us in the past and we look forward to continuing your great experiences with us in the future. Sincerely, Jim Moyer, GM.
Accolades for Paul Laton!
by cpol3 on 10/13/2009We are repeat Jeep/Crysler buyers and..... I have never worked with anyone who * returned phone calls so promtly * had such a nice demeanor each time * always a positive "can do" attitude and so patient with my endless questions &… getting back to me with answers..His work on our invoice, payment & receipt was flawless and he became a national specialist in the Clunker rules...especially after workign with us.. I am most appreciative of all of his professional work and the time he gave to us and he represents FIELDS in the most positive way possible..We are looking forward to referring others for new sales and to returning ourselves in the future. We feel like he is an "old friend" that we trust and look forwardto seeing again.Thanks for your business in the past, and for your pleasant remarks. We are delighted to welcome you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Jim Moyer, GM.
Very Professional
by ed60062 on 09/26/2007I've found this dealership to be very professional and honest. No hard sell or lies or time wasting techniques. Salesman spent a lot of time to get the vehicle I wanted by trading with another dealer.Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Jim Moyer, GM.
Thank you for your feedback and business in the past, K_C_Jeeping. We're now part of Fields Auto Group and we will continue to provide the great experience you're used to. If there is anything further we may do to enhance the quality of your ownership or experiences, please let me know. Sincerely, Jim Moyer, GM.
by gabmft on 08/26/2016