Fields Chrysler Jeep Dodge Ram
Dealership Sales Review
We bought a 2015 Dodge Durango from Max Tongate at Fields today. Looking for a car has been so stressful. Looking online has been a joke, so many dealer advertise their price including lots of discounts and rebates that a typical person would never qualify for, just to get you in the door. We had dealers tell us that was the price and we go in, and the tried to bait and switch to another vehicle, or they can't find the vehicle we had scheduled an appointment to see, or it didn't have gas in it. Many times the price magically went up as you walked in the door. It was completely different at Fields. Max put no pressure on us, working with us through the week as we looked elsewhere and just providing what we asked for. He worked through email when I sent him questions and was always exceptionally helpful. I emailed him to let him know we were coming in for the car, he had it ready and the papers all drawn up exactly as we had discussed. I work for credit union where we are financing our new car, there was no pressure to move the financing to them and the finance gentleman, Jibari was informative but again, just helpful. I really loved our experience there. We picked up the car with both of our kids in tow. They had a nice bar with ice cream and fruit for the kids to snack on, video games that didn't require quarters, and a play room for the littles. So nice, and such a difference. I cannot recommend Max and Fields enough!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes