Customer Reviews of Brilliance Subaru
Review type:
I love my new car
Excellent service
by Excellent service on 02/08/2025Adam in Service was really great. When I arrived to pick up my Forester he explained that after a technician test drove the car he found a minor issue that needed to be resolved. Glad I didn't leave only to have to come back. Also… appreciated the new checkout system. Very efficient.Thank you so much for the 5 star review and feedback! I am glad that Adam took great care of you. We really appreciate your business and look forward to seeing you next time. Jim DaLuga General Manager
Service on my Outback
by Gene on 01/31/2025updated 02/06/2025Kevin in your service department was great! Very satisfied! Made a tough situation easy! Thank you!Gene, Thank you so much for the 5 star review. I am glad to hear that Kevin took great care of you. We appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager
Service Excellence
by Peter Papantos on 01/24/2025The Brillance service team is excellent. The team works closely with the customer to ensure their needs are met. There are no surprises in repair requirements due to timely updates.Peter, Thank you so much for the wonderful 5 star review, we are glad that you trust our Service Department and we look forward to your next visit. Jim DaLuga General Manager
Exceptional
by Michele Sommerville on 01/10/2025Kevin and the service area took care of my car and explained a lot of things to me because I just bought it four days agoMichelle, Thank you so much for the wonderful review and purchase from Brilliance Subaru. I am glad to hear that Kevin was able to help you out. Enjoy the new car and we look forward to seeing you down the road for your first service appointment. Jim DaLuga General Manager
Amazing experience
by Emanuel Cortes on 01/05/2025Great salesperson. I like that the sales person was knowledgeable of the product as well as not a pushy person to make a sale.Emanual, Thank you so much for the 5 star review and purchase from Brilliance Subaru, enjoy the new car and we hope to see you for your service needs. Jim DaLuga General Manager
Mr
by Tony on 12/21/2024Great service, cordial employees, Lisa is awesome! Clean dealership.Tony, Thank you so much for the 5 star review and feedback. We appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager
Maintenance visit
by Laurel Palma on 12/19/2024Its always a pleasant experience at Brilliance Subaru. The staff is highly professional, knowledgeable and friendly. I feel confident my car is getting the best service possible.Laurel, Thank you so much for the 5 star review and wonderful feedback. We appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager
Great service
by Great service on 12/11/2024updated 12/19/2024Service was great and employees very cordial6 month service
by Mary Ellen on 12/07/2024Fast and thorough servicesMary Ellen, Thank you so much for the 5 star review. Jim DaLuga General Manager
Oil change and safety check
by Linda on 12/07/2024I was definitely satisfied with the service I received. I was given a choice whether to have a couple of issues addressed or alternatives on ways to deal with it.Linda, Thank you very much for the 5 star review, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager
Exceptional service
by JG on 11/27/2024updated 12/04/2024Great staff and quick service.JG, Thank you for the 5 star review. Jim DaLuga General Manager
Great Experience
by Sheryl and Anthony on 11/27/2024Everyone at the dealership was very nice and it was a very pleasant experience! The buying of our new car was very smooth and stress free!Sheryl and Anthony, Thank you so much for the 5 star review and kind words. We appreciate the business and hope to see you down the road for service. Jim DaLuga General Manager
Great Service, Very Friendly.
by Woz on 12/01/2024I have been very satisfied with the sales and service provided to me. The service department is usually pretty quick and very friendly, professional and informative. They always make you feel welcome and important. The Manager is always… friendly and willing to say hello or have a discussion with you.Woz, Thank you so much for the 5 star review and wonderful feedback. We appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager
Great Service Appointment
by Harry on 11/30/2024I had another great service appointment and Kim took great care of me. My Outback received a scheduled service, and everything was taken care of fast and efficiently. Brillance Subaru is the Best!Harry, Thank you so much for the 5 star review and kind words. I am glad that Kim took such great care of you. We look forward to seeing you next time. Jim DaLuga General Manager
Best in Fox Balley
by Craig1962 on 11/23/2024Quick and complete service. Post service is very informational. No pressure going forward.Craig, Thank you so much for the 5 star review. Jim DaLuga General Manager
Oil Change
by Angela on 11/02/2024updated 11/19/2024Got the usual oil change and Subaru Service Department was quick and efficient about it. I had another issue with the car and they checked it but couldn’t find the problem yet. I was told if I hear the noise again to come back soon.Excellent sevice
by Ana Estrada on 11/16/2024All of the technicians are very knowledgeable and they are very quick and I love that they wash the car at the endAna, Thank you so much for the wonderful 5 star review. We look forward to your next visit. Jim DaLuga General Manager
48000 checkup
by Review on 11/16/2024Quick, accurate service. On time and thorough.Thank you so much for the 5 star review and feedback. Jim DaLuga General Manager
Subaru software update
by Elaine on 11/14/2024As always, the service was wonderful. It’s always a pleasure coming to Brilliance whether for service or to purchase a new car ( which I just did).Elaine, Thank you so much for the recent purchase and 5 star review. We appreciate both your loyalty to our sales and service department and we look forward to your next visit. Jim DaLuga General Manager
Great price!! Great car!!
by Jeffrey on 11/12/2024Got an amazing new car at an amazing price. Dealership answered all my questionsJeffrey, Thank you so much for your recent purchase and 5 star review. We appreciate the business and we look forward to seeing you down the road for your first service appointment. Enjoy the new car. Jim DaLuga General Manager
Excellent Service
by Bob on 10/31/2024updated 11/07/2024The Service Manager Lisa did an excellent job. Kept me informed of the process and reviewed the inspection report recommending future service needs.Bob, Thank you so much for the 5 star review. I am glad to hear that Lisa took great care of you and we look forward to your next visit. Jim DaLuga General Manager
Subaru Outback
Subaru Crosstrek
Subaru Forester
Subaru Ascent
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- English
- Spanish
Maria, Thank you for the amazing review. We really appreciate the business and I am happy to hear that you enjoyed working with Phil. Enjoy the new car and we look forward to seeing you down the road for your service needs. Jim DaLuga General Manager
by Jim Daluga on 05/17/2025