Your Privacy

By accessing this website, you acknowledge that Edmunds and its third-party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement; and you agree that your use of the website is subject to our Visitor Agreement.
Skip to main content

Brilliance Subaru


1500 N Randall Rd, Elgin, IL 60123 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (18) No (0)
Service Rating
Recommend:
Yes (120) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Excellent Service
Written by Bob on 10/31/2024
updated 11/07/2024

The Service Manager Lisa did an excellent job. Kept me informed of the process and reviewed the inspection report recommending future service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Jim Daluga on 11/09/2024
Dealer Response
Bob, Thank you so much for the 5 star review. I am glad to hear that Lisa took great care of you and we look forward to your next visit. Jim DaLuga General Manager
Report