Customer Reviews of Fletcher Jones Audi
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365 reviews
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service
by Oguz7Can on 08/28/2015This service is providing the same level of service as I used to get in Europe. Excellent.Extremely helpful
by mimom3 on 08/06/2015I was in Chicago with my daughter and friends and I was having trouble with my tire. I went to the Audi dealership and they took care of us quickly and got us back on the road safely. Tim took care of us and made me feel secure in the… fact that our tire would get us home to Michigan safely.Wonderful Service
by MSN57 on 08/05/2015I brought my 2007 A4 in for routine maintenance for the first time yesterday (just moved to the area). Jim Ebe was super friendly and informative, even though my car is old and has seen better days. I was very pleased with every aspect of… my service visit. Easy in, easy out. Everyone was helpful and friendly.25000 Mile Service
by lsdAUDIA4 on 08/04/2015FJ Service Lead William G. was VERY customer friendly - keeping me informed, understanding my needs and fiscal restraints if any; explaining each service being performed. He kept me up to date. He makes me want to keep coming back to FJ… Dealer rather than go to some other company. Thanks again.Great service
by ckennedy2 on 07/31/2015Jim and the service team did another great job on my Q7 after the door handle fell off. The handle was under warranty and Jim and his team had the issue fixed quickly. This is my 3rd time using Fletcher Jones and I have always had a good… experience with them.Very attentive staff!
by imedina5 on 07/01/2015I went in to get my maintenance check on my new car and Tony Prusak took care of me. He was very helpful and patient with me.FJ Audi Rocks!
by trishp1 on 06/19/2015Great service, great employees...always feel special when entering either the show room or service area. Thanks FJ Audi...keep up the great work!!Davis-A6 service review
by Davis_TY on 06/12/2015The service rep was professional, friendly, and provided a loaner car for my convenience to return to my office. I sent a text 20-minutes before my arrival, my car was ready and waiting. It's nice to know that customer service is number… one at Fletcher Jones.Dan Raia Review
by draia on 06/11/2015Went in for an oil change and my 25K service check. John Ralis was very helpful and I will continue to bring my car to Fletcher Jones for future services.Great service and personal attention
by voltairemiran on 06/10/2015The people I work with at Fletcher Jones are consistently polite, organized, and attentive to details. I've found their service over the last three years to be very reliable.Excellent Service
by A6Rolling on 06/09/2015Fletcher Jones is top notch when it comes to service. They greet you as soon as you arrive. If you need a loaner or a ride that's taken care of for you. They get you in and out. If they have to keep your car overnight the service advisor… calls and keeps you updated on the status of your car. Fletcher Jones Service speaks for itself.Audi A4 purchase
by mdotrice85 on 06/02/2015Recently purchased an Audi A4 from Fletcher Jones. I must say that this purchase went about as smooth as it possibly could. All questions answered in full detail, service was outstanding, all staff were helpful and knowledgeable about the… product. Overall I would highly recommend Fletcher Jones Audi.Service continues to shine
by ktousi on 05/21/2015Just had another routine service for my car and the experience has been as good as all the others. 1 - Easy to reach them and schedule an apt 2 - Very flexible on timing 3 - Drop off was easy - in and out in 5 minutes 4 -… communication on the process was good - love the texts and email with details 5 - flexible on pick up (I could not get in until next day due to work commitments 6- pickup took a bit longer - almost 10 minutes! (that is sarcasm)Fast and friendly once again.Definitely recommend this dealership
by Edward4u on 05/20/2015Very professional and thorough. An extremely pleasant experience overall. I will definitely be using fletcher jones for any servicing needs moving forward and would highly recommend them as a great place to take your Audi.Great experience
by donny22 on 05/18/2015Our salesman, Mike Ludwick, was a pleasure to deal with. Pricing was fair, and the operational review of the vehicle was quite thorough.Perfect Experience
by hjansary on 05/18/2015I just purchased an Audi Q7 from Fletcher Jones. My sales manager was Danny Turcinovic. He turned out to be a first-class sales manager and handled my purchase with such professionalism that I will recommend Fletcher Jones to all my… colleagues and family. Bravo, Danny.Fast and accurate
by InakiR on 05/01/2015Very courteous, helpful and fast service. Absolutely great place.Service review
by georgia15 on 04/24/2015Great Service Jon Ralis is the best service manager I have ever encountered. Thank you JonExterior Detail
by jpc10 on 10/01/2014I was offered an exterior detail and was very satisfied with the results. Also, as always, I was very happy with the level of service I received, and the professionalism of the staff.Perfect Job
by freedom89 on 09/27/2014The service adviser give me useful suggestions and take care of my all concerned very carefully. I am very satisfied with his servicecustomer satisfaction for Fletcher Jones Audi
by ecifue on 09/28/2014Great service, Jon R. is an excellent service representative.
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Amenities
- Complimentary Coffee
- Television
- Customer Lounge Area