Elgin Hyundai
Customer Reviews of Elgin Hyundai
Review type:
My new Tuscon.
Happy
by Susan on 07/03/2023Gave me a ride home. So I didn’t have to spend forever waiting. My car was shining, smelled nice and engine was running smooth as silk when I got it back after the 60000 mile tune up. And both recalls were taken care of.Thank you for leaving us this great review, Susan! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great customer service
by Carla on 06/29/2023The customer service was great and my car was finished in the time he said it would be.Thanks for giving us the opportunity to service your vehicle, Carla. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
SALESMAN MADE THIS DEAL PLEASANT
by Anthony on 06/25/2023Our salesman, Donald, was wonderful. He was professional, polite and operated on our behalf which is something you don't see in a car dealership these days. Great job!!!Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Donald does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Elgin Hyundai
by Robin on 06/23/2023We have had Hyundai's for the past 15 years at least and have bought/or leased from Elgin Hyundai. We have worked with Jeremy(not sure last name) since he started 7 years ago. We love him and have sent other peple to him as wellThank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great Service
by Ana on 06/12/2023I enjoy the honesty when i bring my vehicles here. They are always up front and willing to help me.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great service experience
by Dan on 06/07/2023I had a very good experience getting my oil changed and a tire rotation. Keith, my service rep, was very kind, and helpful, by answering all of my questions, and addressing all of my concerns. I would definitely work with Keith again. The… waiting area was very comfortable and quiet, with free coffee/water, and vending machines.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Sunroof leaking
by Eileen on 06/01/2023That after being ignored by by a service assistant and thre manager I finally got my sunroof fixed by Jeroge.Eileen, I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great service from Jorge.
by Rebecca on 05/28/2023As always the service was great and the Jorge was super helpful.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Good dealer
by Masoud on 05/21/2023It is organized and the associate was very respectfulThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Service at Elgin Hyundai
by Les on 05/21/2023Service is always very accommodating and professionalThank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Pleasant Buying Experience
by Bruce on 05/21/2023Jim was great. Discussions re trade in value were very civil!Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Elgin Hyundai
by Willycannon on 05/15/2023Total experience was professional, sales team provided solid information regarding the buying process, the features of the car etc. Next car we plan to buy we will definitely talk to Elgin Hyundai team.Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great service department.
by Jeff on 05/12/2023Super service dept, especially George and Ben. Was checked in quickly, and George suggested needed maintenance, and answered related questions had.Jeff, thank you for taking the time to share your feedback. Each employee is a valued member of the Elgin Hyundai team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
RWW
by Randy on 05/10/2023timely and professionalHello Randy! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Highly recommend Elgin Hyundai
by Guy on 05/05/2023Friendly and efficient serviceWe cannot thank you enough for this glowing review of our service center, Guy! We know how valuable your time is and we aim to provide efficient and friendly service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
No Title
by Marty on 05/05/2023They explained what I needed. They got my car back to me earlier than expected. Shuttle driver very accommodating.Marty, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great People at Elgin Hyundai
by Maureen on 05/04/2023The people at Elgin Hyundai are very nice and I like the waiting room options-or checking out the new cars. Also, the service department (Ida this time) gives an easy to understand explanation of what's going on with my car.Thank you so much Maureen for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Pleasant experience
by Dawna on 04/26/2023I worked with Caroline ( I think that was her name ) she was very helpful, polite, I explained there was an issues that was happening and she made sure to have them look at it, explained in detail what it was, that it would be covered by my… extended warranty. Gave me her name and said if I had any questions to give her a call. Just overall a very pleasant experience.Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a pleasant experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great Dealership, Mediocre Sales Rep
by Josh on 04/24/2023Experience was fine. Customer rep didn’t really take the time to do a final inspection/walk around with us and make sure the car was perfect. Rep has yet to call us and schedule a time to bring the vehicle back and get said problems fixed,… as they said they would. Otherwise, great dealership; great deals.Thank you for leaving us this great review, Josh! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Informed Service
by Lauren on 04/23/2023Service manager kept me informed about the progress of my service every step of the way.Lauren, we sincerely appreciate your feedback. Each employee is a valued member of the Elgin Hyundai team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Hassle-free purchase
by Robert on 04/22/2023Jim Scheiner and the whole sales team made it easy and enjoyable to purchase.Thank you for taking the time to share your feedback regarding your experience at Elgin Hyundai and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Hyundai Tucson
Hyundai Santa Fe
Hyundai Palisade
Hyundai Elantra
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Gujarati
- Urdu
- Korean
Thank you for your wonderful review, Hans! I'm thrilled to hear that Yuri and Katie provided you with such helpful and knowledgeable service at Elgin Hyundai. We pride ourselves on our team's dedication, and your feedback truly means a lot to us. We hope to see you again soon! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
by Elgin Hyundai on 06/05/2025