Elgin Hyundai
Customer Reviews of Elgin Hyundai
Review type:
Professional!
Service good…sales not so much
by Tony on 04/05/2024The free service offered by Hyundai is great. The facility is new and clean. The service and sales staff are professional and courteous. Very little wiggle room when trying to negotiate a new car deal. Lost my business to Rosen because of… it. I was told loyalty was the GMs priority…that’s a joke. Shop around before buying here.Thank you for providing us with this feedback, Tony. At Elgin Hyundai, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. I would like to speak with you about your time with us so we can work to improve our sales experience, so please contact me directly at your convenience. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Service 5 Stars…Sales -5. Wasn’t sure if I’d be given an opportunity to express my disappointment other than this survey…never again will I purchase a car from Elgin Hyundai. They lost more business than just mine. I’ve recommended two people there who bought cars…they won’t be going back either…
Excellent service, beautiful facility
by Renee on 03/28/2024Our salesperson, Jason Kell, was very attentive and knowledgeable and made the whole experience pleasant. He went out of his way to make sure I got everything I was looking for in my new Santa Fe XRT.I am so happy to hear that your recent visit went so well for you, Renee! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Quick and Easy
by Delaney on 03/28/2024It was informative, fast and efficient. Steve was wonderful and made sure we were taken care of. He helped us with all of our questions and made sure we were comfortable with the car and paperwork.Thank you for leaving us this great review, Delaney! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
2024 Palisade
by Judy on 03/28/2024Our salesman, Steve J., was wonderful to work with. We highly recommend him. He is patient, knowledgeable, & thorough. We bought some dealer-installed options and the service department was excellent, too.We really appreciate the kind recommendation, Judy. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Tucson Purchase
by Debra on 03/27/2024Katie was very knowledgeable. She didn’t push us to make a rush decisionThank you so much, Debra, for taking the time to share your feedback with us! We will share your comments with Katie and the rest of our team and we look forward to working with you again down the road. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Love the new car
by Rose on 03/25/2024The sales person was very knowledgeable. He spent time explaining the various features and assisted us in setting up the various computer settings in the car. He was thorough and patient.Rose, I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
ComprĂ© un vehĂculo.
by Fausto on 03/20/2024La atención de sus colaboradores es muy buena. Se los recomiendo.Muchas gracias por tomarse el tiempo para escribir esta evaluacion, Fausto. Nos alegra mucho saber de su experiencia positiva en Elgin Hyundai. ¡Felicitaciones por el nuevo vehicle! Si tiene alguna otra necesidad, no dude en visitarnos. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great business model
by Kevin on 03/17/2024Very professional, respectful and attentive staffHello Kevin! It is great to hear about your recent experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
?
by Leonard on 03/05/2024I was greeted right away by a service rep. He took my information and showed me your very nice waiting area. My car was ready in a reasonable amount of time an was washed when it was done. Very good service.Thank you for visiting our service department and for leaving the kind words, Leonard. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Love my Yellow Kona
by Angela on 03/03/2024This dealership is where I have purchased all my cars. They are kind , friendly and not pushyAngela, thank you for the feedback! We are happy to hear about your positive experience at Elgin Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Kevin: Great guy
by Nicholas on 02/28/2024I liked Kevin. We left the toyota dealership with a very sour taste due to their pressure tactics. Came here and within 3 hours had a car to come home with. Kevin made things easy and heThanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Happy Customer
by Terry on 02/25/2024Professional attention to my questions and needs.Thank you for your wonderful feedback, Terry. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Outstanding Service Department
by Dora on 02/23/2024Service was outstanding. They got me in right away and didn’t have to wait long. Andy explained everything very professionally. The new location is beautiful!Thank you for providing this amazing feedback, Dora! Our team really appreciates your comments and we hope that you will visit us again soon! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great Experience
by Steven on 02/20/2024Honesty, transparency, responsiveSteven, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Elgin Hyundai! If there is anything else we can do for you, please feel free to give us a call. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Happy Customer
by Arthur on 02/19/2024We have been customers since 2008. We love the Hyundai family. The customer service was great as always. The sales is never high pressure. And Mr Steven Johnson was perfect as always. We have nothing but great things to say about Elgin… Hyundai. From sales to F&I. Thank you so much.Arthur, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
I will be a returning customer!!!!!
by ElishaP on 02/17/2024My sales guy Alex was VERY patient and understanding. Alex went above and beyond to help me get into the SUV I wanted. Alex greeted me in the parking lot before I ever made it inside, he's also called after the purchase just to see how… things were going. I will be a returning customer.Elisha, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Alex went above and beyond to help you get into the SUV a vehicle you wanted. If you have any additional comments and/or questions, please feel free to contact us directly! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Space age building
by Steve on 02/16/2024Service techs were very helpfulThank you so much for your excellent input, Steve! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Jeannette Russell
by Jeannette on 02/11/2024Jim, salesperson, and Vince, finance, were excellent. Answered all our questions.Thank you for providing this amazing feedback, Jeannette! Our team really appreciates your comments and we hope that you will visit us again soon! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Hyundai
by Maryann on 02/08/2024Courtesy, work done when promised, felt taken care of, trust in the people working there.Maryann, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Best experience with a car dealer ever
by Melissa on 02/05/2024Knowledgeable staff, excellent service.Thanks for your perfect review, Melissa! We're glad to hear that our team was knowledgeable and excellent! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Melissa
by Melissa on 02/02/2024Great customer service. Very good at talking to someone so doesnt understand automotiveMelissa, I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Hyundai Tucson
Hyundai Elantra
Hyundai Palisade
Hyundai Santa Fe
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Gujarati
- Urdu
- Korean
Thank you for your fantastic review, Anders! We're thrilled to hear that you had such a streamlined car-buying experience at Elgin Hyundai. Our team takes pride in listening to our customers' needs and providing the right options without any pressure. We appreciate your feedback and hope to see you again for your future automotive needs! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
by Elgin Hyundai on 07/15/2025