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Wickstrom Chrysler Jeep Dodge Ram


Customer Reviews of Wickstrom Chrysler Jeep Dodge Ram

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521 reviews
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  • 2015 Wrangler Sahara at a good deal and simple process

    5 out of 5 starsby hbmyers on 11/24/2015

    Michelle Cimino did a great job of staying patient, locating the right vehicle, ensuring we were satisfied not only with the vehicle but the value vs. price. The entire team at Wickstrom Jeep in Barrington did an excellent job of customer satisfaction.
    • We appreciate the kind words and will be sure to share with Michele and team. Thank you for your business. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 11/30/2015

  • A VERY ENJOYABLE NEW CAR BUYING EXPERIENCE

    5 out of 5 starsby BigDog2U on 11/21/2015

    We live near Schaumburg and after reading online reviews and checking out more local Dodge dealerships, we decided to go a little out of our way and check out Wickstrom Dodge in Barrington. We were greeted before ever getting out of the vehicle and Toby Holtz was our salesman who took his time to work with us on identifying what vehicle we were looking for. We were looking for a 2016 Dodge Grand Caravan SXT Blackout Edition all Black. We had some specific needs as the vehicle will be used for transporting a person who is disabled with a scooter and Toby was very helpful in finding the right fit and letting us test drive to ensure it was the model we wanted with the features we wanted. Their location didn't have the exact color that we wanted and didn't have a remote start so Toby and his manager arranged to get one from another location to fit our exact needs. A few days later we went back and brought a vehicle in for trade and were dealt with very fairly on the trade with very little haggling about what they would pay and what we would accept. Finalizing the purchase at a price we wanted was also done with very little haggling. We had identified the vehicle we wanted and the price we would agree to within about an hour of being at the dealer on the initial visit. Picking up the vehicle, completing trade in and all paperwork was simple and fairly quick unlike what we've had to go through at other dealerships in the past. They work with you AT THE SALESMANS DESK too. No dragging you into a small cramped room to sweat you out to try to talk you into things you don't want. Finance Manager comes to the desk to go over everything so you sit in one place and they all come to you to get the deal done. Toby was very proactive in getting everything arranged and set up to make our experience a quick and enjoyable process. I never thought I'd say buying a vehicle would be enjoyable but this one was. Also, unlike some dealerships, this one sent us on our way with our brand new 2016 Dodge Grand Caravan SXT Blackout Edition with a full tank of gas. We've purchased in the past from other dealerships that send you on your way with 1/4 tank which is terrible service. Highly recommend Wickstrom Dodge if you're in the market for a Dodge or any of their other lines of vehicles. If he's there, please ask to have Toby Holtz be your salesman. He is great and will work hard for your business.
  • awsome service

    5 out of 5 starsby bobcat89 on 11/16/2015

    great customer service, made sure i was comfterble with the the car i was buying, best price out of 5 other dealership very friendly called couple days after purchase to make sure how it was going with the new purachse
    • Thank you for making us your dealer of choice. We appreciate your business. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 11/21/2015

  • Great experience!

    5 out of 5 starsby pthalheimer on 11/13/2015

    I just leased a new Jeep Overland from Wickstrom in Barrington. Ask for Toby Holtz. He found more incentives for me to make the deal come together. Overall great experience!
    • Great to hear! We appreciate your business and will be sure to pass on the kind words to Toby and team! -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 11/21/2015

  • Outstanding purchase made easy

    5 out of 5 starsby courthiller on 11/13/2015

    I was in a few weeks ago and purchased a used Jeep Cherokee from Renee. She was a great help in choosing the right car for my family and I. We test drove several Jeeps till I found the right one. She was not pushy at all and made the best car buying experience I ever had! We were set up with a great warranty. I look forward to working with Wickstrom and Renee in the future. Thanks again for your help Renee!!!
    • Thank you for sharing your experience with Renee and for your business. We will be sure to pass onto Renee and team. Enjoy the new Jeep. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 11/21/2015

  • EasySale

    5 out of 5 starsby ABucks18 on 10/31/2015

    We have used Jared on a couple car purchases over the years. We just added a new 2015 Patriot for our daughter. Couldn't be happier with the vehicle and the payment. Thanks to Jared for showing us our options and helping make the best decision. She loves the car and we are happy knowing she is happy and in a safe vehicle.
    • Great to hear. Hope your daughter is enjoying the new Patriot. Thank you for you and your families business. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 11/07/2015

  • See Eric J For A Flawless Car Buying Experience

    5 out of 5 starsby jonathanc1 on 11/02/2015

    Ask for Eric J and you will not be disappointed with your car buying experience. Eric is very knowledgeable and is passionate about his trade. He is very upfront and honest about pricing, and will work with his manager to get you the best deal possible. I will make sure to refer him to all my friends, family and colleagues.
    • We appreciate your business and the feedback Jon. Thank you for sharing. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 11/07/2015

  • Top Notch Experience

    5 out of 5 starsby SusanMc on 10/31/2015

    We just bought a new 2015 Jeep Grand Cherokee. We dealt with Jared Nelson who is the best. He went above and beyond any salesperson we have ever worked with in our past car purchases. You cannot find a more helpful salesman. He took the time after the paperwork was completed and went through all the technology and features on our new car. Even a couple days later he followed up to see if we had any additional questions (which we did!). He is clearly enthusiastic and a proud employee of Wickstrom and about the product he represents. An exceptional employee. We look forward to business with him and Wickstrom again in the future.
  • Excellent purchase experience!

    5 out of 5 starsby NickL72 on 10/28/2015

    We leased a 2015 Jeep Renegade from Wickstrom Auto Group in Barrington, IL this October. It was a low pressure, relaxed atmosphere. Our salesman, Toby Holtz, worked very hard along with the finance department to get us the vehicle we wanted at a price and payment that we could afford, when other dealers seemed to not even want to try. Toby was a pleasure to deal with and eager to help. We, like many others, had gone through some hard times and did not have a great credit score. Other dealers told us we did not qualify for a lease, however, the team Wickstrom was able to get us a lease with the same company that the other dealers had said we were denied. Over all it was a great experience and would recommend Wickstrom to anyone looking to buy a car.
    • Thank you for sharing your experience. We appreciate your business and for being our customer. Glad Toby was able to get you into the vehicle you desired at the price you required. Enjoy the new Renegade. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 10/29/2015

  • Best dealership experience ever!

    5 out of 5 starsby Cargirl2theend on 10/24/2015

    I am definitely NOT a person who likes dealing with sales people. I've never had a good experience with sales people until Wickstrom. The team here is amazing, Denise was incomparably helpful, tolerant of my meticulousness, and honest. She was approachable and just everything a sales person should be. I cannot sing their praises enough!
    • Thank you for taking the time to share your experience. We certainly appreciate your business and will be sure to share your kind words with Denise and team. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 10/29/2015

  • Excellent Customer Service!

    5 out of 5 starsby lindab2016 on 10/20/2015

    We knew we were at the right dealership when we saw all the “Cub” flags on the showroom cars! Jared Nelson (whom we had communicated with on the internet) greeted us and had the car that we were looking for waiting in the the brightly lit service area so we could check it out. We took a test drive, talked brand, features, price….all very informative and no pressure. Jared is a true sales professional, always concerned for the customer and providing excellent customer service from beginning to end of sale. His patience explaining all the perks & features on our new Jeep Cherokee (after the sale) exceeded our expectations. Wickstrom’s dealership rates the highest of all the others we visited ...clean, modern, spacious showroom and very knowledgeable sales professionals.
    • Thanks for sharing and for you and your families business. We appreciate you taking the time to share your experience. Enjoy the new Cherokee and again thank you for being our customer. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 10/22/2015

  • New Jeep

    5 out of 5 starsby JL101010 on 10/17/2015

    Jared Nelson did an outstanding job with my entire car purchasing experience. I live in Madison but my parents (who live locally) have done business with him before, so I drove down to Wickstrom to buy my first "new" car. I was very unsure at what kind of vehicle I was even looking for or if it was better for me to purchase or lease. Jared made all of that very easy. When I arrived he already had a few vehicles ready for me to test drive and went through each vehicle very detailed per our earlier conversation of my must-haves on my ideal vehicle. I was very impressed at his attention to detail. After 4 test drives in 4 different vehicles, I decided on a new Jeep Cherokee. I thought picking out the car would be the easy part but to my surprise the rest of the process was actually very simple. Jared and Chris from finance walked me through the benefits of purchasing and leasing and what was going to best for me. I really appreciated their time and knowledge and knew they were not out to just make money but to help me save it. I have to tell you their dealership is so clean and beautiful. Even though I live in Madison I will still tell my friends around the area about Jared and Wickstrom, they were worth the drive. I am very HAPPY with my new Cherokee!!!
    • Thank you for traveling the distance to let us earn your business. We appreciate you and your families business. Enjoy the new Cherokee! -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 10/22/2015

  • Great Experience!

    5 out of 5 starsby AJMo1981 on 10/15/2015

    I purchased a vehicle from Jared at Wickstrom. Between Jared and Andy (manager) I was treated with respect. They didn't play any games. They didn't break any promises. They just found the car I wanted and gave me a fair deal. They were even less expensive than a few of the "lowest price" dealers! Check them out for your next car buy.
  • Purchased car from out of town - St. Louis

    5 out of 5 starsby mwreeve on 10/06/2015

    I live in St. Louis and I found a very clean used Mazda CX9 for sale at Wickstrom's. Our salesman, Tony Di Paulo, made the process very easy and checked in with us several times before we made the 5 hour drive from St. Louis. We found the car to be exactly as Tony described and the process of completing the paperwork only took an hour before we were able to start our drive back to St. Louis. My wife traveled with me and we enjoyed a good day together. Thanks for all your help.
  • Wickstrom jeep

    5 out of 5 starsby MeganSw23 on 09/28/2015

    Love my new Jeep Cherokee! Thanks for your expertise Chris Defig!
  • A vehicle for my dad

    5 out of 5 starsby jenhomer on 09/26/2015

    Called to see if there was a used vehicle in stock, this vehicle was for my 92 year old father.Jamie answered and things went great. When we got to the dealership the car was clean pulled up to the store and ready to test drive. Jamie made sure this was the best vehicle my dad, everything went smooth. They do the paperwork at the desk, no finance office to be locked in. Jamie was great and the whole thing took under an hour!!!
    • We are glad Jamie was able to meet the needs of your father. Thank you and him for your business and the kind words. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 09/28/2015

  • Super easy process

    5 out of 5 starsby loucardsdave on 09/16/2015

    This is my 2nd car that I got from Wickstrom. First was a leased Jeep Grand Cherokee. The service and process was so easy, I came back to buy the same vehicle. I trust what they do and it's just a nice enjoyable experience.
    • Thank you for your continued support to our dealership. We appreciate your business. Enjoy the new Grand Cherokee. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 09/28/2015

  • Great service

    5 out of 5 starsby loucardsdave on 09/16/2015

    I'm not a fan of taking a car into service but pulling into Wickstrom, everything about it is awesome. The advisors are great. It's clean and the facilities are great to sit and wait. I've never been to another service department that made me feel as good as this one.
    • Great to hear! Thank you for sharing and for the continued support to our dealership. We appreciate your business. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 11/30/2015

  • Excellent service with Michele Cirmino at Wickstrom

    5 out of 5 starsby Danijaramillo on 09/12/2015

    I was intending on buying a Jeep at a place close to my work; the sales person was nice in the beginning, but did not follow up or return phone calls. I felt like I was just a number to them. I decided to go to Wickstrom's Jeep, which is closer to my house. It was refreshing. I met with Michele Cirmino, she was knowledgeable and helpful. Her follow up was amazing and not pushy. I liked how she took the time to explain the knobology of my new Jeep and kept in contact with me. I appreciate being able to contact her at anytime and she is quick to respond to my emails, calls, or text. I will definitely purchase another vehicle from her. Remember: how they treat you in the beginning is how they will treat you at the end!! I'm glad I went to Wickstrom. Danielle Jaramillo
    • Thank you for your business Danielle. We appreciate you giving our dealership the opportunity to earn your business. Glad Michele met your expectations and was able to meet your needs. Enjoy the new vehicle. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 09/28/2015

  • Awesome experience

    5 out of 5 starsby kvoneschen on 08/29/2015

    Yesterday we purchased a car from Wickstrom Jeep and we love it. Our salesman Eric Jensen was incredibly helpful, and helped get our family set up for what we needed. We have four kids and so we needed the process to move quickly, we were in and out in under 2 hours with our new car. Thank you Wickstrom and Eric Jensen for a quality experience!
    • Thank you for your business and for taking the time to share your feedback. We appreciate it. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 08/31/2015

  • Great First Car Buying Experience

    5 out of 5 starsby cliffhr on 08/26/2015

    As a first time car buyer, Eric Jensen and the Wickstrom team were extremely helpful! I was unsure as to what car I wanted at first and it took me a while choose, however Eric was patient and worked with me through the process. He allowed me continuously re-visit my options and let me take my time to think and decide on my car. He understood it was a big decision and wanted to make sure I drove away with a car I loved! The entire process was made easy and pressure free and I couldn’t be more appreciative of all of their help!
    • Great to hear. Thank you for sharing your experience and for your business. -Colin Wickstrom, Dealer Partner

      by Colinwickstrom on 08/29/2015


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