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Wickstrom Chrysler Jeep Dodge Ram

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Customer Reviews of Wickstrom Chrysler Jeep Dodge Ram

4.9
Overall Rating
4.94 out of 5 stars(489)
Recommend: Yes (63) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Purchase

by Carol on 06/03/2024

I highly recommend Eric Jenson at Wickstrom Jeep in Barrington. He did an amazing job of showing me all the options of the vehicles to make sure I made the right choice for me. The buying process was super easy and the entire team was so helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

489 Reviews
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5 out of 5 starssales Rating

Great Purchase

by Carol on 06/03/2024

I highly recommend Eric Jenson at Wickstrom Jeep in Barrington. He did an amazing job of showing me all the options of the vehicles to make sure I made the right choice for me. The buying process was super easy and the entire team was so helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Purchase new Jeep

by Rodrigo on 06/01/2024

I recently bought a new car from Wickstrom dealership agency and I had the pleasure to be assisted and very well guided by Jamie Weinberg. During my purchase process, Jamie was not only an expert providing me with all the details I needed to take a great decision but also super kind and supportive with my buying times and needs. I totally recommend this agency and his team!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Buy From Wickstom! Worth Your Sanity!

by SJP on 05/22/2024

The dealership team was terrific. Don DiPaulo was my salesperson and he was very patient providing me lots of vehicle options and never pushing the more expensive ones. Really wanted me to choose based on what I liked. I've never had such a "low-pressure" experience buying a car. The whole process was handled smoothly. The repair area was very clean and they provide a nice waiting area with comfortable seating, work space areas and TVs. I would definitely go back to Wickstrom and Don for a future car purchase. If you're in the market, check them out. [HTML removed]

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great deal

by Sdgallo on 05/11/2024

Eric Jensen did a great job understanding my needs. I would recommend him to friends and family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful Dealership..

by Bduke on 05/03/2024

Always love working with Eric Jensen, he is extremely knowledgeable and always willing to help. We now have two Jeep’s from him @ Wickstrom Auto Group out of Barrington.. Definitely go see him..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Good Time!!

by Raincat on 04/28/2024

Such a great dealership. Everyone is really nice. Jared and David are exceptional. I didn’t feel stressed. Everything was explained and I felt good about my purchase. I highly- recommend Wickstrom looking to purchase an auto for a nice, hassle free experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience!!

by Luke C on 04/11/2024

I bought a used truck that seemed like new. They cleaned and gassed it up for me and the had me in and out. Jaime my sales guy was eager to help me and went above and beyond to get everything I needed to leave with my vehicle. Gave me a fair deal on my trade in, explained all the paperwork thoroughly, handled my payoff efficiently and were very courteous throughout the process, which is something I was looking for after a bad experience last time buying a truck. David the finance guy even got me a great apr and worked with me on a warranty. They have a huge repair center too that has car washes oil changes and tire rotation with purchase. I’m very satisfied and would recommend these guys and their team anytime. Thanks for everything!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience!

by Mackenzie Smith on 02/20/2024

I had a great experience with Jamie. He was very helpful with any questions that I had but was also straightforward, which you don't find to often when purchasing a vehicle. The whole process from start to finish was a breeze. David also made the process super easy when it came to financing - he explained everything in great detail and also answered any questions that we had. I would definitely purchase another vehicle from Wickstrom, as well as, send my family and friends there!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Buying a car at Wickstrom is always stress free

by Katie T on 01/29/2024

This was the 2nd car I bought with Wickstrom and both times were seamless and couldn’t have asked for a better experience. Both times I worked with Eric Jensen and he remembered things from the first time I bought from him. I 100% recommend Wickstrom and if you can, ask for Eric Jensen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starsservice Rating

Poor service

by Graham on 01/09/2024

We purchased a Ford Explorer from a different dealer about 18m ago. It was a factory reconditioned vehicle which we were assured had completely resolved the issue. Wickstrom were the nearest dealer to us and when we identified an issue with the paint we were initially pleased with the support provided. Since then, this vehicle seems to have had perpetual small quality issues (seat cover not fitted correctly, window switch covers had the silver coating peel off and other similar type issues). However, although I have had the vehicle serviced only at Wickstrom since then, I have subsequently found that one of the gas bonnet struts had a fitting broken (presumably by them as it was not broken when the car was purchased and they have been the only service centre to open the bonnet). The wing mirror has also lost its settings and has to be reset every time we get into the vehicle. More importantly, the rear camera has an intermittent fault that has affected the whole series of this vehicle and the manufacturer has taken 18m to acknowledge and now find a solution that is a recall for all similar models. I took the car into Wickstrom about a month ago and Mark booked a service call but did not provide any clarification on what they proposed to do or cost. As such, my wife took our car into the dealership today and was treated like an idiot as well as charged $189 for a diagnostic checkup for a known problem that has been a problem well before our warranty period passed. I wish to warn other owners that if you happen to purchase a dud vehicle, then Wickstrom will use the opportunity to charge you at every opportunity and let you know after they do the work rather than give you the option. Rather unsurprisingly, the wing mirror issue is now worse since they ran their diagnostics than before they did (it now happens with all the seat positions rather than just the one that was previously affected!) I for one will never use them again!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Relaxed car buying process

by DR23 on 12/30/2023

Don DiPaulo was a huge help in my car shopping experience. I am very please with my new Jeep Grand Cherokee and I highly recommend Don to help. I honestly do not like the car buying process but Wickstrom and Don DiPaulo were never pushy and treated me with honesty and respect. Highly recommend!! This is my 2nd experience with Wickstrom and Don and I am just as happy with my experience as the first time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I highly recommend Wickstrom Cars, especially Jared

by Denis Kozlov on 12/08/2023

Roughly a year ago, I turned to Wickstrom Cars Dealership for my car purchase, and I couldn't be happier with my decision. The highlight of my experience was the exceptional service provided by Jared. His assistance didn't stop at the sale, though. Since my purchase, Jared has consistently been available to address any questions I've had, offering his valuable advice and opinions, irrespective of whether it leads to another sale. I highly recommend Wickstrom Cars, especially Jared, for anyone looking for outstanding service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Jeep Purchased

by John G on 12/01/2023

Outstanding Experience!!! No pressure and treated with great respect. I highly recommend this dealership and ask for Keith Miller. Thanks so much Keith for taking the time to answer all our questions. My wife is very happy with her purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

My go-to Salesperson

by Holly H on 11/28/2023

I had another great experience at Wickstrom. The salesperson Jared Nelson was fantastic to work with, very polite and straight forward. The deal was way better than any of other places I've been to. The finance specialist Denise Serrano was also great to work with and the buying process was super smooth. This will be my go-to dealer for years to come. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Jamie does it again!

by Greg on 11/25/2023

Our 2nd Jeep vehicle purchased at Wickstrom Jeep. Jamie Weinberg is a pleasure to work with. Thanks to both Janie and their highly service team. Season's Greetings!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

best dealer experience

by Richard on 11/06/2023

This was the best dealership experience I have had. I have bought many new cars over the 50 years I have been driving. Eric Jensen was great, very informative and absolutley no pressure. I was able to take the car home for a couple days to check it out. I will most definetly buy another new car from Eric at Wickstrom in Barrington.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

5 Star Sales Service

by Mia on 10/13/2023

I have been in five star customer service with extensive Forbes training for over 20 years. I have to say that Jamie WOW’d me from the time I expressed interest over the internet up until I walked away with my brand new vehicle. The experience was impeccable and I am still in awe of the service I received. And can you believe I only spent a little over an hour at the dealership. You guys are amazing. If you you’re shopping for a car, go see Jamie if you’re lucky enough you’ll be able to let Denise do your paperwork. Thank you so much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car shopping made easy!

by C Boullion on 09/29/2023

We recently visited Wickstrom Auto group in Barrington, looking for a minivan. Our Salesperson, Jamie Weinberg, was great! He listened to us describe what we were looking for and found us the exact vehicle for our needs. No high pressure sales or car sale pricing games! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Jeep Gladiator purchase

by Steve K on 09/29/2023

This dealership is excellent. Andrew Nichols and the rest of the staff at Wickstrom are also excellent. I highly recommend them. This was one of the smoothest transactions I have ever had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Fantastic buying experience

by D Ramsdale on 09/29/2023

If youd like to be treated with utmost consideration and respect, and feel a genuine desire to conclude a deal at terms youre happy with, then Wickstrom in Barrington is where you should go. Our contact there, Don DiPaulo is a great listener, and we didnt have to explain multiple times what we were looking for. He got it, and worked for us to make it happen. The process was friendly, quick, and uncomplicated, and the outcome was great. We feel we made a great choice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Jeep shopping made easy with Jamie Weinberg @ Wickstrom

by MK on 09/27/2023

We just received our 2024 Jeep Sahara 4xe. This is our first purchase of a Wrangler and safety was important to us with a new driver in the family. Jamie Weinberg was great to work with as when we began exploring options, we really had no idea what model would fit our needs the best. Jamie quickly helped to eliminate the one I thought I wanted to go with and steered us toward one that would actually make us happy and more comfortable on a daily basis. We initially considered used but then he informed me of the safety overall Jeep did on the Wranglers and we could not pass these changes up; we ended up ordering a 2024. We are so happy with our purchase. Jamie made the purchase easy, something that was important to my husband as he doesn't enjoy sitting at dealerships going back and forth on all the options. The entire process took less than 30 minutes and we were out the door with our new vehicle. It's been a pleasure doing business with Wickstrom and I highly recommend working with Jamie who will give honest advice and guide you toward what will truly make you the happiest and be the best decision for yourself or your family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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