Wickstrom Chrysler Jeep Dodge Ram
Customer Reviews of Wickstrom Chrysler Jeep Dodge Ram
Review type:
Great Service and Experience
Great Service and Experience
by Kevin Chorzempa on 11/04/2025Eric at Wickstrom Chrysler Dodge Jeep RAM is the guy to see when buying a new car. In and out without any hassling, he was extremely knowledgeable and understanding of what we were looking for. Got what was fair for our trade-in and… couldn’t be happier with what we drove out in. Next vehicle will definitely be from Eric and the Wickstrom team!Kevin, thank you for sharing your experience with Eric and the team! We wish you safe travels in your new ride and look forward to seeing you again at Wickstrom Chrysler Jeep Dodge Ram!
Best Car Dealer I've EVER dealt with....EVER !!
by Paul B Wharton on 10/31/2025Wickstrom is The Finest Dealer I've ever dealt with...EVER !!! I have purchased about a dozen autos in my lifetime from car dealers for myself and my family but NEVER had a more pleasant buying experience than my recent purchase of a 2026… Chrysler Pacifica for my wife from Wickstrom in Barrington. From the moment I walked in their door my salesman Don DiPaulo and the staff made me feel welcome and at home - like I was a member of THEIR family. Every aspect of the entire experience was friendly, unpressured, professional and kind. I am not one who writes reviews often - but the level of consideration and competency they demonstrated moved me to write this review. I cannot sing high enough praise for this Dealership and will be returning to purchase from them again in the near future. THANK YOU AGAIN FOR YOUR COURTESY AND PROFESSIONALISM Paul B Wharton Attorney at Law BarringtonHi Paul! Thank you for sharing your fantastic feedback about Don and our team! We appreciate your confidence in the Wickstrom Chrysler Jeep Dodge Ram team and look forward to working with you again in the future. Enjoy your new 2026 Chrysler Pacifica!
Woody was except!
by Anne R on 10/24/2025Woody was excellent! Very patient with you and will do his absolute best to find the perfect vehicle to fit you and your needs. Excellent at what he does. So for that thank you for helping me find the right vehicle for me and my needsAnne, we are pleased to hear Woody helped you find the right vehicle at Wickstrom Chrysler Jeep Dodge Ram. We’ll be sure to share your feedback with him, and we appreciate your business and support!
An Outstanding Dealership
by Steve G on 10/12/2025After purchasing eight jeeps over the years, we have continued to return to the Wickstrom Jeep dealership. We have been extremely lucky to have been able to always work with Eric Jensen as our salesperson. Eric's personality makes it easy… to work with him. He is more that happy to answer any questions or find the answer to our questions even after the sale is completed. It's refreshing and reassuring as a buyer to have such a person and dealership who is interested in more that just the sale.Steve, thank you for your trust and loyalty over the years! We are so grateful to have you as a customer and we will be sure to pass your appreciation along to Eric. See you next time at Wickstrom Chrysler Jeep Dodge Ram! Safe travels!
Friendly, knowledgeable, accommodating.
by Frank Sassolino on 10/04/2025I’ve been in the market for a reliable, used vehicle for about 2 months and have shopped around at various dealerships. I found the vehicle that fit my needs at Wickstrom Ford and called to schedule a test drive. From the moment I walked… in, and met my eventual salesman, Brandon Burns, until the moment I returned on a second visit to test drive 1 other vehicle, before deciding which would fit my needs the best, the entire staff was cordial, accommodating and knowledgeable. The General manager Rob Palazzo, made a fair final price offer, and the service department looked at the vehicle to address two of my concerns. I dealt with Todd Prestage when signing my paperwork along with the salesman Brandon Burns. I left the dealership with my vehicle, which was cleaned and polished by the porter, and was offered warranties as well as other feature and options from the dealership and the salesman. I left very happy, and would highly recommend Wickstrom Ford for your truck, auto and SUV needs.Hi Frank, thank you so much for your thoughtful review of Wickstrom Chrysler Jeep Dodge Ram! We're thrilled to hear Brandon Burns and the team were such a great help during your car search. We hope to see you again down the road. Enjoy your new ride!
Fun Day to end the Summer
by Jim Fenzel on 09/22/2025A great experience … my sales rep Andrew knew exactly what I was looking for and in less than 24hours had me in my new car. Knowledgeable and a great support in my search for a car. Once again a great experience!Hi Jim, hearing this feedback about Andrew made our day! Thank you for choosing Wickstrom Chrysler Jeep Dodge Ram and for sharing your experience. Enjoy your new ride!
Wickstrom customer for life
by Lester Malanowski on 08/29/2025My family and I have purchased several cars from Jared Nelson over the years. The leadership team from sales to service have proven they’re committed to provided a solid customer experience. From buying to issues most recently with the… vehicle they have gone above and beyond and have kept me a promoter and repeat customer for time to come. Ask for Jared if you need a new/ used car he will consult you through the process pressure free and professional.Thank you, Lester, for your continued trust and support! We’re pleased to hear Jared and our team always provide top-notch service. Your recommendation means a lot to us! - Wickstrom Chrysler Jeep Dodge Ram
Jeep Grand Cherokee purchase
by Ray Mulligan on 08/27/2025I purchased a Jeep Grand Cherokee through Wickstrom Auto Group, working with Eric Jensen, six years ago. That proved to be an excellent experience. So when I was recently in the market for a new vehicle my first stop was back to Wickstrom… Auto Group and was thrilled to learn I would once again be working with Eric Jensen. Eric patiently guided me through the education process, a test drive, and the financial arrangements to purchase a Jeep Wagoneer, then a Lincoln Aviator, and finally the Grand Cherokee Summit which I ultimately purchased. Throughout this recent purchase, I found Eric Jensen to be the same friendly, knowledgeable, and totally professional sales consultant I had experienced working with six years earlier. The entire start to final delivery process working with Eric and the Wickstrom Auto Group Team was simple, efficient, and totally stress-free. In short, an outstanding overall experience. I would strongly recommend the Wickstrom Auto Group and Eric Jensen to anyone who is in the market for a new automobile. It was a pleasure working with them.Ray, we're grateful for your loyalty and kind words about Eric and our team at Wickstrom Chrysler Jeep Dodge Ram. Congratulations on your new Grand Cherokee Summit! Wishing you miles of joy, and thank you for choosing us again!
Stay away
by Mike on 08/08/2025Stay away unless you like paying for unnecessary repairs. So my check engine light came on in my Jeep Grand Cherokee, stopped at an auto zone to have the codes read. Code said it was the ESIM module. Took my Jeep in and asked the to replace… the ESIM module. The said they will do a diagnostic check and let me know. When they called they said it was a completely different sensor, and a hose…. I said fine fix it. $525.00…. The next day the check engine light pops back on. So I call and they tell me to bring it back in. This time when they check they tell me it the ESIM module…. Now I am pissed as that is what they were supposed to fix the first time. Another $300.00. Feel like I totally got scammed to pay for things that did not need to be fixed. When I asked they, their response was well sorry that you feel that way. My recommend stay away from all Wickstrom dealers they are [non-permissible content removed] and make you pay for things you did not ask for..Excellent service and great deal!
by Tn on 08/01/2025updated 08/06/2025Jared and wickstrom Jeep took the extra steps to make sure we got the best deal possible and went the extra mile with service- including shampooing our kids car seats when they were prepping our new jeep!We are pleased that Jared took great care of you and went the extra mile with service. Thank you for choosing Wickstrom Chrysler Jeep Dodge Ram and for sharing your experience. Safe travels in your new Jeep!
Woody and the team were great!
by J Franklin on 05/09/2025updated 06/06/2025Woody and the rest of the team were great!! We are very happy with our purchase. Woody was very honest and helpful. WE WILL BE BACK!! AWESOME EXPERIENCE !We're delighted to hear that Woody and the team at Wickstrom Chrysler Jeep Dodge Ram provided an awesome experience for you! Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future. Enjoy your new vehicle!
Such an amazing experience
by Don DiPaolo on 06/01/2025⭐️⭐️⭐️⭐️⭐️ I had a great experience with my car purchase! Don was so helpful and was very patient with me. The process was easy, fast, and completely stress-free. I got a great car at a great price, and everything went smoothly from start… to finish. Highly recommend!!Don, we're delighted to hear that your car purchase experience was smooth and stress-free at Wickstrom Chrysler Jeep Dodge Ram! Thank you for the recommendation, and enjoy your new ride!
5 time customer!
by Roadrunner on 05/30/2025This was my 5th Jeep purchased from Woody. Safe to say that I’ll never buy a vehicle from anyone other than Woody, and anywhere else but Wickstrom! Couldn’t be more satisfied!We're delighted to hear that Woody and the Wickstrom Chrysler Jeep Dodge Ram team have earned your loyalty with another successful purchase! Thank you for choosing us once again, and we look forward to serving you in the future. Enjoy your new Jeep!
Sit dwn with Jared
by Charles on 05/28/2025Jared is great to work with, full of energy to assist Wickstrom customers. A+ ratingReviews like this one make our day, Charles! Thanks from the Wickstrom Chrysler Jeep Dodge Ram team.
Great experience!
by James Brown on 05/23/2025Had a great experience buying a Jeep from salesman Don DiPaulo. He is an honest, professional, no-pressure salesman. I will buy from him again. He made the experience painless.James, we're delighted to hear that Don made your Jeep buying experience so seamless at Wickstrom Chrysler Jeep Dodge Ram. Thank you for the positive feedback and we look forward to assisting you again in the future!
Great experience!
by James Brown on 05/23/2025Had a great experience buying a Jeep from salesman Don DiPaulo. He is an honest, professional, no-pressure salesman. I will buy from him again. He made the experience painless.James, we're delighted to hear that Don made your Jeep buying experience so smooth at Wickstrom Chrysler Jeep Dodge Ram. Thank you for the kind words and we look forward to assisting you again in the future!
Solid, Timely Experience
by J Kelly on 05/17/2025We had a solid experience with Wickstrom using the Costco Auto Program. Eric Jensen was our sales consultant. The specific Jeep we wanted was not in their inventory. Eric found another dealer with the desired model and it was delivered… within one week. He was professional, provided regular communication, and flexible to our time needs. This is the third purchase we have made with Wickstrom and the 2nd time working with Eric for our family. Highlight recommend working with Eric!Thank you for sharing your experience with Wickstrom Chrysler Jeep Dodge Ram! We're delighted to hear that Eric provided professional service and found the perfect Jeep for you. We appreciate your continued trust in us, and we're always here to help with any future needs!
Great experience
by Jamie Weinberg on 05/12/2025I recently purchased a 2024 Jeep Rubicon X from Jaime at Wickstrom and couldn’t be happier. The entire process was quick, informative, and genuinely pleasant—Jaime’s expertise and attentive service made everything seamless. I’ll definitely… be back to purchase from him again!Jamie, we're delighted to hear that Jaime made your experience at Wickstrom Chrysler Jeep Dodge Ram so enjoyable! Thank you for choosing us and sharing such positive feedback. Enjoy your new 2024 Jeep Rubicon X!
Car Buying Made Easy with Eric at Wickstrom!
by JoAnn Zydorowicz on 05/05/2025I've purchased a couple of vehicles from Eric Jensen at Wickstrom Auto Group, and every experience has been outstanding. Eric is professional, knowledgeable, and genuinely focused on making the process smooth and enjoyable. The entire sales… and service team at Wickstrom goes above and beyond. I couldn't be happier with the cars or the support I've received. Highly recommend Eric and the dealership to anyone looking for a hassle-free car buying experience!JoAnn, we're delighted to hear that Eric and our Wickstrom Chrysler Jeep Dodge Ram team have consistently provided you with outstanding service. Thank you for your kind words and recommendation! Enjoy your vehicles!
Happy with my Dealership
by Jacki on 05/04/2025I was greeted with a smile and a handshake from my salesman Jared Nelson. I thought he was professional, very helpful throughout buying my Jeep, I never felt I was in the wrong place and I am Happy about my experience there. All parties… I dealt with were professional, smiled and did their jobs well. Sales, Service and finance were great.Jacki, we're delighted to hear that Jared and the team at Wickstrom Chrysler Jeep Dodge Ram made your experience a positive one. Thank you for sharing your kind words, and enjoy every moment with your new Jeep!
My new Jeep
by Jean on 04/30/2025We own many Jeeps and always use Wickstrom. We have used Eric when we need to purchase a new Jeep. He is great to work with. He listens to your needs and wants and then show you different options that meets those requirements.Jean, it's fantastic to hear that Eric has been so helpful with your Jeep purchases at Wickstrom Chrysler Jeep Dodge Ram. We're grateful for your continued trust and support!
Lincoln Nautilus
Jeep Wrangler
Ford Explorer
Kevin, thank you for sharing your experience with Eric and the team! We wish you safe travels in your new ride and look forward to seeing you again at Wickstrom Chrysler Jeep Dodge Ram!
by Wickstrom Chrysler Jeep Dodge Ram on 11/05/2025