Customer Reviews of Napleton's Valley Hyundai
Review type:
Fantastic people, full transparency, fair deals
Joe Williams
by Melissa M on 12/13/2020Joe Williams made mine and my sons experience absolutely flawless. Him and his team went above and beyond to make sure we were completely taken care of. Thanks Joe Williams and Brian AndersonMelissa, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Valley Hyundai!
New PaPalisade
by Bkaltsas on 11/25/2020Great experience with Farris. Got a new Palisade in the color and trim I was looking for. Took quite a bit of searching by their team to match my requests. After the sale I was having a user error with settings and they had me come in to… walk me through it and ensure everything was done correctly. Plus a car wash which is always good.Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
Great Service
by Todd Barger on 09/18/2020Mark did a great job from start to finish. Followed up and made sure everything was as promisedWe're glad to hear our Staff took such great care of you, Todd! We hope we can continue to be of service to you down the road!
Customer Review
by Kelly R on 08/04/2020I received exceptional customer service from our salesman, Faris. He was more than helpful with our shopping experience. He made sure we understood everything going on and what were the next needed step we’re. Even after the purchase he has… maintained contact and has promised to help with anything I may need in the future to make sure everything stays smooth.Thank you so much for sharing your recent experience with us, Kelly! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Dion Allen Salesman at Napleton Hyundai
by Zeus148 on 08/01/2020I am a first time car buyer and Dion made everything welcoming and made me feel right at home. No pushy salesman pitch, he listened to me and worked with me and actually worked with my budget. Very awesome experience. I’ve been searching… for a car for over a year and this was such a smooth interaction. I defiantly recommend this salesman, when you walk into Napleton’s Hyundai ask for Dion you won’t be sorry.Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Sales
by carmen b on 05/25/2020updated 06/01/2020Dion Allen is tremendous to work with. He delivers great service for us. Attentive, Corteous, Funny, and an absolute help.Carmen, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Dion was so helpful! Please don't hesitate to reach out to us if there's anything more we can do!
Best car buying experience
by Sonata20 on 03/19/2020We highly recommend Jordan KABRANOV the same way he was recommended to us !!! Great job and excellent serviceThanks for highlighting some of our staff who helped make this such a great car buying experience! Please don't hesitate to reach out to us if you ever need anything else. We hope you have a fantastic day, and enjoy your new car!
Salesperson
by Barb330 on 03/08/2020Napleton Valley Hyundai has the best customer service . I really appreciate my salesperson Joe not only did he have great customer service he also had patienceWe are pleased to hear Joe and our team delivered top notch customer service! Feel free to reach out to us if you need anything. Have a wonderful day.
Ask for Joe
by Palisade on 03/03/2020Ask for Joe. He works very hard to get the deal done. Honest guy.Hi there, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Valley Hyundai!
2020 Santa Fe
by DSalis99 on 02/26/2020I went in to Napleton Valley Hyundai on a nice weather Saturday without an appointment. It was a tad bit busy there... I met with Faris and told him what I wanted. I pulled 2 stock numbers from their website, had payoff information on… my trade and was ready to roll. I knew I was going to be in a negative equity situation but asked Faris to make miracles happen regardless. Guess what... He did it! Great guy, so glad I got to work with him. Given how busy it was it would have been understandable for him to tell me that he couldn’t meet the number I needed to make it work and still make plenty of sales that day. I won’t do business with another Hyundai dealer.Hello, thank you for the review and high star rating! We strive for 100% customer satisfaction so we are glad to hear you found that to be the case during your visit with Faris. It means so much to us to have your trust in our business, and we are proud to have earned it! Please don't hesitate to reach out to us if you ever need anything else. Take care!
Work with Jon Smith! You won’t regret it!
by Jamesdean88 on 02/11/2020We worked with Jon Smith this past weekend while looking for a new car and let me say, Jon could not have made the experience any more pleasant. He is not pushy at all and makes sure you are getting into a car you love and you are doing it… in a way it makes sense for your life financially as well. We walked in uncertain what we were looking for and came back 3 days in a row just to see the same car over and over. Jon became a friend/family and someone we could trust with the decision we were making and we were certain we were comfortable because Jon made sure we were. I would recommend everyone go to this Hyundai and work with Jon Smith, especially if you want one of the best car shopping experiences i have ever had. Him and his whole team will be hard to ever beat!We're glad to hear our Staff took such great care of you, James! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
A+
by Mtamyeo on 01/31/2020I came into Napleton Valley Hyundai with out high Hope's because of my credit situation. Nizar and his team worked on it for 3 days and made it happen. I am very thankful for them. They were patient and informative A++++Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Napleton Hyundai Aurora
by jamiecuny on 01/30/2020Another wonderful experience with friendly and helpful people. Joe in particular was so wonderful and inspiring. Thank you to all for everything!Jamie, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!
Joe Williams made my experience great.
by BlakMagic on 01/28/2020Dealt with Joe Williams here for a new SUV. He was super easy to work with and made sure to show us exactly the right vehicle based on what we were looking for. I have bought quite a few vehicles in my life, the best experience I've had was… with Joe at Napleton.Quick Lube and Tire Rotation
by TrayZo1 on 01/17/2020Service was wonderful this time. Something is different as I didnt have to wait 2 hours or more for an oil change. I was actually able to pull in the bay this time for my scheduled service. It's usually super busy and that turned me away… for a while because I would make an appointment and still have to wait above 2 hours for an oil change. Today was different. Quick and easy. Service manager Mike Petrasek was great and attentive. I appreciate that.We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. Thank you so much for choosing Napleton's Valley Hyundai as your first choice for service!
Joe Williams 5/5 stars!!
by Dingels93 on 01/11/2020Fantastic and outstanding service from Joe Williams, my first car buying experience was painless and comfortable with his assistants. I look forward to being a customer of this dealership for a long time. Thank you again for all your… hospitality. 5/5 stars!!!!Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Great buying experience
by Jayhawk on 01/01/2020The buying experience was among the best I’ve had. Our sales person Darnell was outstanding. Super easy to work with. No games. No surprises. Overall highly satisfied. .We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again!
Great people, great experience
by Ttucker11 on 12/27/2019Mike C. was great and helped me walk out with a great car within my budgetHere at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
Good customer service
by Sandymarceli on 12/16/2019updated 12/23/2019Great customer service Micheal Cummins was professional funny and make sure that me and my husband were happy thanksSandy, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!
Faris was awesome!!
by Hwilk09 on 12/18/2019The whole crew from Faris to Ollie to finance were awesome to work with. Made our purchase very easy.Hello, thank you for your wonderful comments about our staff! We're glad we could assist with your purchase, and we hope you continue to choose us for all your automotive needs. Thanks again!
Great Service
by Anasofia W on 12/13/2019Came in to get a trade and Faris was a great help, very knowledgeable and straight forward. Thanks!!We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Hyundai Tucson
Hyundai Santa Fe
Hyundai Palisade
Hyundai Sonata
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- English
- Slovak
- Arabic
- Polish
Johnny, thank you for your support! We're happy we could help. We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
by Sue Tilly on 04/23/2025