Customer Reviews of Antioch Chrysler Dodge Jeep Ram
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113 sales reviews
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best salesman I have ever had
by dean1963 on 10/14/2015mike was awesome took care of me and worked for almost to weeks to get truck and deal I was happy with. he was very professional and attentive will be back for my next vehicle DeanJerome Johnson was a wonderful salesman
by LaMattina on 08/29/2015Jerome was professional, knowledgable and extremely helpful when we purchased a 2009 Kia Sportage. Patient and personable.the best place to buy a car hands down!!!
by garrett112080 on 08/23/2015This was by far the best place to purchase a vehicle from!! Everyone was so helpful and friendly and they has the exact car I wanted and that never happens!! I would definitely purchase my future vehicles from them!1st Class Dealership
by arctic1 on 08/19/2015Sean was very helpful with guiding us into the vehicle that met our needs. No scripted sales pitches, no bull and no pressure in making a quick decision. Casual dressed Sales staff makes you feel at home. A very pleasant buying experience… with a unbeatable price.Probably the best experience buying a new car!
by jimbobikr on 07/27/2015very happy they honored their price that was given over emailing their internet sales people. Great price for the van we wanted, gave us all rebates and sale price on top of the employee price we were eligible for. A little pushy on their… dealer extras and warranty but that's where they make most of their profit on new cars so wasn't surprised.Wonderful New Car Experience
by DKBWarren on 06/26/2015Coming in with a different Jeep model in mind, we were blown away by the sale Antioch had going on. Even more surprising was the different varieties of packages that all were on sale (not just a stick shift with no power or air!). After… test driving our initial choice, a Patriot, we weren't convinced that this was exactly the car for us. After jumping online for a moment, my wife found their listing for a new Cherokee. The sale price that they listed (and honored!) was barely over that of the Patriot. Convinced this was our car, we spoke with Scott and immediately started negotiating. Being honest, but not harsh, he helped us through the sales process despite my wife being something of a tough negotiator. Scott made sure that we were comfortable with our choice, having us test drive it even after negotiations and allowed us to drive it by ourselves so that we could really openly talk to one another. After getting a fantastic deal, my wife had one more request - a Jeep hat for her father (an avid Jeep fan). Without hesitation, Scott took care of her, kept us both happy, and we drove off the lot in record time with a great payment, a wonderful experience, and a fantastic new Jeep. We would recommend him to anyone!Great buying experience
by PoynterJ on 05/01/2015Super easy, no pressure buying experience. Easy to work with Scott Bremner. Thank youNew Durango
by NDfanNP on 04/12/2015The salesman and sales manager were great. I dealt with Jimmy and Frank and both were helpful and knowledgeable. Also, they were flexible and worked with me as I had a unique situation with a new born baby at home so I had to make… multiple visits to work out the deal. My only complaint would be as we closed the deal they pushed paint protector and rust protector and the guy would not take no for an answer, very pushy. This was not Jimmy or Frank, they were awesome.New Patriot
by mjohn5 on 04/11/2015I went to Antioch after an other dealer and was very happy with the sales crew. Scott Bremner was a great guy and could not be more curtiouse.March 2015
by vincenangie on 03/29/2015Once we got out of our vehicle Scott was there to assist us in finding the jeep we were looking for. We were in and out, financing was completed quickly. We will be back once we are ready for an upgrade.Easy and outstanding dealership
by The10Donalds on 02/23/2015Very friendly, excellent service, Rocky top notch rated, and will be recommended. Thank you very much :)Rip-off [non-permissible content removed]
by Skullmaster on 01/18/2015All I have to say do not go here, [non-permissible content removed], well, as far as your trade-in goes. Lost Thousands on my trade-in like close to 6,000. PLEASE PLEASE if you do go, work the TRADE-IN as a totally separate deal. Everyone… has to make profit but to rip me off that much is a crime and I had gotten the blue book value before going in. But I trusted it be in the ball park roughly, by the time signing all the papers-tired as they keep you there forever, got home with my new car, really looked at the breakdown...really I thought...Cons. In the end I also blame myself for being stupid, inpatient to end the deal but if I can prevent someone else the fate I did, it will be worth it.Antioch Chrysler Dodge Jeep Ram A+
by TDPryde on 01/14/2015The entire staff at Antioch Chrysler Dodge Jeep Ram was nothing but courteous and professional in every phase of our car buying experience. I cannot say enough good things about Bob Swanson for the help and guidance he gave us with our… 2014 Cherokee purchase. I will definitely buy my next car at Antioch Chrysler Dodge Jeep Ram, and I would highly recommend them to anyone.Very happy with our new Chrysler 300!
by aberismd on 12/06/2014Great experience. The staff at Antioch Chrysler was extremely helpful and efficient. We purchased a new Chrysler 300 and are very happy with it. We arrived at the dealership just 1 hour prior to closing, and test drove 3 cars before making… our final choice. Everyone was very friendly, and we never felt rushed or pressured. They actually stayed overtime in order to take care of all the details. They filled the tank of our new car, washed it and put the license plates on, and off we drove. We are very satisfied with the purchase and the whole experience.Out of the mouth of babes
by Skull_Master on 12/08/2014My Salesman was a wise, informative and polite young man. I felt this was not to necessarily make a sale but he was just down to earth and knew how to handle himself with self-confidence. Just sometimes with older salesman come across as… there's a sucker born every minute and your it! I Extremely Love my new car, bought in a pleasant dealership. Since this was the first time at this dealership, final judgement will be down the road a bit but so far so good!!!Treats Military like Family!
by angiegundo on 10/21/2014First and for most let me give a little background on how I came to LOVE the Antioch Chrysler dealership. I originally went was Libertyville Chrysler and let me tell you how awful they were. Not only did they lie about the prices three… times to my face, but they were pushy and made me feel bad about the fact that they lied. They said that I was frustrating and that they bent over backwards for my husband and I but all they did was lie about the prices over and over again to make a quick buck... As a military family we move around a lot and to be treated so poorly was an awful experience for us! Having our family so far away has been one of the biggest challenges for us and since in the past our car buying experiences has been positive, this time really ruined that feeling of family. The last dealership we've had was such a great one, we called them our car family and that's how we wanted to feel again. After all that I decided to contacted Antioch Chrysler. Their internet sales manager Lee and their salesman William were who we dealt with. They were both amazing! They were very honest and straight forward with me on the price, broke it all down for me and never made us feel like we had to buy from them nor did they make us feel like we were bothering them. They were so friendly and caring that It made the whole experience smooth and easy. Even when my bank made us wait a few days to write us the check they still called to check on us and to see If there was anything else they could do. We will definitely be coming back for our next purchase that's for sure and to refer all our close friends! Thanks Again Antioch Chrysler The Gunderson'sNew Car!!!!!
by birdie10 on 10/20/2014I came to the dealership ready to buy and met Brad outside. He worked with me to find the most car for what I was willing to spend and the 0% financing helped us along the way. I had bought previously from this dealership in 2009 and… always have had excellent service. Hope Antioch Chrysler Dodge Jeep Ram keeps there customer friendly service and reputation for this new vehicle as well.Great experience
by KenBinkley on 09/18/2014I really enjoyed my experience at Antioch Chrysler buying my new Jeep. William L. was extremely helpful and patient, as were Dave and Brandon. I would highly recommend this dealership to everyone. Ken Binkley, Lake Villa, ILGreat experience
by Dale426 on 06/25/2014I will be recommending this dealership to my family and friends. We were treated with honesty and fairness. Thanks for making it a great experience. JT our salesman went above and beyond..Terrible dealer
by old_skol43 on 05/18/2009After 6 months of finacial figuring I came up with an amount I could afford after paying several bills off. We went in and were able to get a price that was at my comfort level. When we sat down with finance guy he asked if we wanted… warranties including oil changes and if we wanted key replacement, we said,"No". The first bill of sale had the agreed price. After a while, he had us signing the paperwork and he was telling us what they were for, then he had one that he told us was for "free oil changes for a year" and one for a "free key replacement". After we got home I had said something about them throwing that in, even though we were asked if we wanted to buy it. When we went to our credit union to get a lower rate, we had seen a $650 difference. When I called the finance guy said,"That's what you wanted" I told him "You said they were free for a year" He said I was mistaken. I said "Well I guess we got screwed, can I get what I didn't want anyway?" he said "sure". It's been 4 phone calls and 3 months later and I've received nothing. [violative content deleted], [another dealership] is a "trustworthy" place and I'm sorry I ever went to antioch dodge.No cosideration for children
by mikealee1978 on 09/04/2008Not Child Friendly !!!!!! My 3 yr old daughter and I waited for six hours form 11am to 5pm while this dealer held my keys captive and would not allow us to leave even to get lunch despite my repeated requests to be allowed to take my car… or any car to go get her some lunch. All this waiting just to have an agreed upon deal constantly manipulated and changed. In the end I had to forcebly demand my keys back just to be able to leave. I dont recomend this dealership for buying a car especialy if you have kids. The salespeople even sat and ate their ordered in lunch in front of us with no regard or consideration for my 3 yr old. This dealer also has no contact info on their website other than an address and phone number so the only way to voice your concern to them directly is to call them up and engage in a verbal confrontation to which they just deny everything. BUYER BEWAREI didn't like them either, but I walked.
About our dealership
This young salesman name is Nathan, he'll do a great job to get you what you want. The dealership also did a fantastic job continuing the process. Could respond to emails a tad better though. But when your dealing with the public, you can't be sitting at your desk answering emails all day long because that's all you be doing, so be understandable and patient.
by skull_master on 12/21/2014