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Customer Reviews of Knudtsen Chevrolet

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10 service reviews
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  • Appointments are worthless

    1 out of 5 starsby RumDomRum on 09/14/2023

    Doesn't matter what you have scheduled, it will not be worked on close to that time at all. Sometimes not even the same day. Oil changes take many hours. Fastest one so far is 2 hours.
    • Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 270-3220. We look forward to hearing from you.

      by Andrew Newton on 09/21/2023


  • Check engine light

    5 out of 5 starsby Silverado on 04/14/2022

    Picked up my brand new 2022 Silverado with 6.6 Duramax on Saturday, Sunday morning check engine light came on. Not happy. Drove to dealership Monday morning and talked to service writer , his name is Jim. He took great care of me and had my truck back to same afternoon. All with out an appointment. Thanks Jim

  • Knudsen Chevrolet Service Department

    5 out of 5 starsby bluesnboots on 01/02/2020

    The service department at Knudsen chevrolet was very courteous and completed the work in a timely fashion.

  • Service

    5 out of 5 starsby Loreitta on 06/30/2017

    We would like to commend Danny Thomas for being so thoughful, organized, honest and detailed in his explanations to us. He takes the time to make sure we are comfortable with the work done and understand what is explained to us. He is an asset to your team. Everyone at Knudtsen gets Kudos from our family for the way you treat your customers with respect. Thank you for your business ethics.

  • Service with confidence & a smile!

    5 out of 5 starsby DJ78064 on 02/02/2016

    My trip to Knudsen's was just an ordinary oil change & vehicle service. Since my wife & I have a service agreement, it was as usual, move the tires, change the oil & confirm our Chevy Malibu was in tip-top condition. As usual, your staff performed excellently, your Wi-Fi was strong, and the coffee was hot! Kudos to all! DJ & Kathy

  • Knudtse service department review

    5 out of 5 starsby Nikki_ram47 on 01/23/2016

    Always taken care of and informed whenever I need service. I come over from troy, Montana and don't always know too far in advance when I can make it over. Service techs always get me in quick.

  • Danny -our service advisor

    5 out of 5 starsby CheryleLynne on 12/25/2015
    updated 01/11/2016

    Danny Thomas is our guy! As a service advisor, he is kind, knowledgable, patient- as we ask questions, and a real people person. We were so blessed to have him care for us, keeping us up to date on every detail.
  • Super service

    5 out of 5 starsby Tae_W on 07/28/2015

    Lance in the service department was fantastic. He was sympathetic to my situation and understood that I needed my vehicle fixed as soon as possible, and offered me a rental from the lot when it would take a couple more days so that I could still get to work.
  • 2013 Avalanche - Engine Pistons/Rings Replacement

    5 out of 5 starsby USAFBMET on 07/07/2015
    updated 07/23/2015

    Always fast, honest and thorough. I depend on my vehicle for my job, as I am a field service engineer. Anything Jim says my truck needs, I get, I trust his knowledge/advice that much. He's never let me down in 7+ years of coming to Knudtsen Chevrolet for all my vehicle Purchase/Service needs! Special thanks to "Jeff" for tracking my oil consumption, and verifying that the work needed performed on my 2013 Avalanche!
  • Lof, rotation, Onstar battery

    5 out of 5 starsby CandaceL on 06/12/2015
    updated 06/22/2015

    I felt that Lance did his best to take care of me and my vehicle, that he was looking out for me.

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