Knudtsen Chevrolet
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Dealership Service Review
service Rating
Appointments are worthless
Written byon 09/14/2023
Doesn't matter what you have scheduled, it will not be worked on close to that time at all. Sometimes not even the same day. Oil changes take many hours. Fastest one so far is 2 hours.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Andrew Newton on 09/21/2023
Dealer Response
Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 270-3220. We look forward to hearing from you.
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