Skip to main content
Today 9:00 AM - 6:00 PM

Customer Reviews of Ed Voyles Kia

Review type:

82 reviews
Sort by:

  • Exceptional Service

    5 out of 5 starsby Exceptional Service on 09/30/2019

    The service was great! Carey was a great salesman and Chris in finance was a pleasure to work with.
  • Great car buying experience

    5 out of 5 starsby JP on 01/11/2019

    This is a very friendly and professional dealership. I got a good price and most importantly, no surprises. I traveled 230 miles to get my plug-in hybrid here because they had them in stock (not all dealers do). I highly recommend them!
  • Yes, a New Car

    5 out of 5 starsby carter2247 on 11/13/2018

    My family and went to purchase a new Kia Niro. They helpful, friendly, and willing to help you get the price you need.
  • Blessings in disguise:awesome teamwork and compassion

    5 out of 5 starsby StarlingKia on 08/16/2018

    I wan to take the opportunity to thank Chianna Massie for her professional, kindness and willingness to go above and beyond for my family as I looked for another Kia Soul!! I want to thank the manger Robert and their finance personnel Mr. David. Thank you for your expertise and knowledge about the Kia Soul and making it possible for me to be able to afford one of my favorite vehicles on the road!!
  • Great Dealership to Buy a Car!

    5 out of 5 starsby songbird1946 on 08/04/2018

    Just bought my new Sportage LX at Ed Voyles KIA. The staff was not pushy--just informative and helpful at every point in the process. They make the car-buying process as pleasant and easy as it can be!
  • New Car great experience

    5 out of 5 starsby Tholt27 on 05/11/2018

    After having a car emergency, I was not excited to make my way to a dealership but luckily I had Brandon as my salesman. He gave excellent service and offered me a good deal on my car. He was honest and found us the best deal for my situation. While my deal was great, his personality and ability to accommodate our high standard of sales experience exceeded our expectations. He even played along and let us sit in the Stinger in order to sign our deal (I bought a far less expensive car). Can’t really say enough how thankful I am that I bought my car from Brandon and the whole dealership in general!
  • Kia Optima - Ed Voyles

    5 out of 5 starsby Love_my_Kia on 02/11/2018

    Bought a 2018 Kia Optima from Ed Voyles Kia! Loved the dealership.. Orion was our sales person and was very knowledable of their inventory and answered all of our questions.. love my car.. it’s has a 1.6T engine.. I have averaged 36.8MPG so over the last 2 weeks.. not only is it economically amazing - it has turbo power when I need it!
  • Third Optima Purchased

    5 out of 5 starsby Mike_W_ on 12/28/2017

    On December 26, 2017, I purchased my third Kia Optima from Ed Voyles over the past three years. Most recently I was able to work with Robert Baptiste via email on selection and pricing on a 2018 model. I was then able to complete the entire transaction is under an hour when I visited the dealership. Robert, Doug, Orion and Lynn were very respectful of my time and great to work with throughout the process. I recommend them all to anyone interested in purchasing a Kia. I have used the Ed Voyles' service department for all the routine maintenance on my prior two Optima's and receive excellent attention and service from Andrew, Patrick and Steve.
  • Do not go here

    1 out of 5 starsby Lindsey1345 on 12/20/2017

    Do not go here! After exploring multiple hyundai/Kia dealerships this one is by far the worst. Extremely bad attitudes, classic switch and bait techniques and full of liars (on both sides Kia and hyundai - both owned by ed Voyles). They'll tell you you're locked in at one at price, run your credit, then come back and act as if they made a mistake on pricing and then out of no where the car is 4000 dollars more. Then they want to show your other cars. Calling beforehand doesn't help, they'll say anything they can to get you in the door. So desperate. They'll lie about color, millage, even having the car in stock. You'll call hey is this stock number there, "oh yes ma'am come on in"- get there oh actually we sold that car just yesterday. Lies. Lies. Lies. The Kia manager was so ashamed of his behavior he wouldn't even speak to us face to face. Neither location apologized, in fact, over at kia, Lynn the finance person, even had the nerve to look at us like we were crazy and wasting her time after she pulled our credit then increased the car price. What a joke. Do not go here, way better options close by. Lastly, I've purchased a few cars over the years and never experienced anything like at Ed Voyles. Honestly do not know how they are still in business.
  • Ed Voyles Hyundai

    5 out of 5 starsby Ragdollz on 03/23/2017

    Ed Voyles Hundai and especially Jessica McBride were exceptional in the purchase of my 2014 Kia Soul. They even replaced my battery when it went dead a week later. I would recommend them to anyone looking for a new or used Kia!
  • Monet Jackson

    5 out of 5 starsby Chickox01 on 05/24/2016
    updated 06/08/2016

    She was awesome. Made everything very easy and she was very friendly.love my car
  • Pleasant routine maintenance service visit

    5 out of 5 starsby Smiling_Dud on 05/12/2016
    updated 05/25/2016

    They took me at my appointed time and finished up about 30 minutes early. I even got a warm rhubarb pastry from my service manager - who received several dozen from another repeat customer. Diana Bell, my service manager, was professional with the service yet personally engaging which made for a very pleasant time.
  • Exceptional Service

    5 out of 5 starsby Kylarenee on 05/17/2016

    I had a great experience at the dealership on Cobb Parkway. Glen was extremely friendly and customer service focused!
  • Thank You

    5 out of 5 starsby OzzyOsborne on 05/07/2016

    Thank you Ed Voyles dealerships for the free oil change for teachers. We really appreciate it!!
  • Great Service

    5 out of 5 starsby Garyf36 on 04/29/2016

    Completely satisfied. Impressed with Diana Bell's ability to work with accommodating our needs, especially when a needed tire was not readily available. Truly an outstanding job.
  • Great

    5 out of 5 starsby Jfone12 on 04/18/2016

    Diane did a great job and i will surely recommend to all friends and family!
  • Always Perfect Service

    5 out of 5 starsby hlweber on 03/26/2016
    updated 04/04/2016

    Thank you for always taking great care of me and my Sorento.
  • Diana Bell

    5 out of 5 starsby Gregg_30297 on 03/21/2016

    Since purchasing my vehicle from Ed Voyles KIA 3 years ago, Diana Bell has made a firm commitment to me to provide the absolute best service that the dealership could provide. Ive had my vehicle serviced at the Smyrna location at lease a dozen times for regular maintenance and Ms Bell has always treated me as a valuable customer. She is one of the main reasons that I travel 46 miles to have my vehicle serviced at Ed Voyles. She is a five Star performer.
  • Service

    5 out of 5 starsby FlyDiva on 03/19/2016

    As usual good service. Diana is always very professional.
  • Service Repair

    5 out of 5 starsby sewalker8 on 03/14/2016

    Stephanie was great, I told her that I needed my highline hose replaced and my A/C recharged. She was able to provide me with a quote and schedule my appointment. Upon arriving, the work was completed in the allotted time that she gave me and for the price she quoted. No surprises. She even gave my car a quick wash. Definitely would recommend Ed Voyles and Stephanie.
  • Awesome!!

    5 out of 5 starsby Coleman41 on 02/14/2016

    They always take care of me and my vehicle. Reasonable prices and great service!

About our dealership